crm

18 Best CRM Software

Some of the top CRM software that you can use to manage and grow your business.

Top CRM Software

  monday.com
  HubSpot
  Salesforce
  Pipedrive
  Zoho CRM
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CRM Software

If you are looking for the best CRM software, we have created this comprehensive list of top CRM solutions that you may try.

CRM stands for Customer Relationship Management. This is a cross-company business strategy that is designed and executed in a way that puts the customer first. 

One of the most important outputs that CRMs provide is that it gives a complete and holistic view of all your department’s outputs towards a particular project or client. 

So, let’s have a look at this list of top CRM solutions.

Featured Task Management Software

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Top CRM Software List

monday.com logo

Monday.com

94%
Begindot Score
Free Version
Yes
Free Trial
Yes
Min Price
$8/Seat/Month
monday.com is a leading project management and CRM solution, with a team collaboration option that you can use to manage and grow your business. It comes with all the tools that you may need to manage almost everything for a business making it a virtual office. From HR, marketing, project management, CRM to all other important tools, Monday.com is...
  • Offers free plan
  • Complete project management features
  • Collaborate with your team to manage projects
  • Sales and CRM solution with all features
  • Team communication & meetings
  • Regular work management and workflow automation
  • User-friendly dashboard & visual planning
  • 24X7 Expert support
  • Too many features can be overwhelming
  • Learning curve
  • Per user-based pricing
Ease of Use
92%
Features
95%
Value For Money
95%
Support
94%
Pipedrive Logo

Pipedrive CRM

93%
Begindot Score
Free Version
No
Free Trial
Yes
Min Price
$9.90/Month
Pipedrive is a sales CRM and pipeline management software. What makes Pipedrive unique is that it is designed for salespeople by salespeople.  Pipedrive started as a CRM platform; however, it soon evolved to include pipeline management. The USP of Pipedrive lies in its visual pipeline, which is easy to use and also houses intelligent features. ...
  • Clean and intuitive user interface 
  • Drag-and-drop feature 
  • Visual representation of the pipeline 
  • Customizable features
  • Insightful and functional dashboard
  • Steep learning curve 
  • Poor integration with other sales tools
Ease of Use
92%
Features
94%
Value For Money
92%
Support
94%

Freshsales CRM

92%
Begindot Score
Free Version
Yes
Free Trial
Yes
Min Price
$15/Month
One of the top CRM solutions, Freshsales offers a 360-degree solution to generate and manage your lead. It is a handy platform to increase your sales and nurture your prospects for overall growth. When it comes to customer relationship management solutions, Freshsales is one of the popular names. It offers you a number of different...
  • 360° Customer View
  • Offers a free plan
  • AI-powered Contact Scoring
  • Visual Sales Pipeline
  • Complete contact management
  • Improve sales team productivity
  • Free plan is very limited
  • Limited integrations
Ease of Use
90%
Features
94%
Value For Money
92%
Support
92%
salesforce logo icon

Salesforce CRM

93%
Begindot Score
Free Version
No
Free Trial
Yes
Min Price
$25/Month
Salesforce is one of the leading CRM solutions that is used by all different sizes of businesses. Some of the biggest brands use Salesforce to streamline their customer relationship process. It is a cloud-based CRM software that offers a 360-degree solution to businesses and manages all the important processes. From customer relationship management, sales pipeline...
  • A reliable solution with a proven track record
  • A comprehensive business solution that manages all important processes
  • Customer 360 managing sales, service, marketing, commerce and more
  • Access your dashboard from any location through any device
  • Effective management of data for faster sales closing
  • Better customer service with all handy data
  • Learning curve for users
  • Not the most cost-effective solution
Ease of Use
93%
Features
95%
Value For Money
92%
Support
92%
HubSpot Logo Icon

HubSpot CRM

92%
Begindot Score
Free Version
Yes
Free Trial
Yes
Min Price
$45/Month
HubSpot CRM is one of the most popular sales management solutions with all the features to manage your contacts and pipeline effectively. So, if you are looking for a tool to manage your business along with your team, HubSpot CRM is undoubtedly one of the best options for you. No matter how big or small...
  • Offers completely free version
  • All-in-one platform for any business
  • Predictive lead scoring option
  • Comprehensive contact management
  • Deal pipeline management
  • Meeting Scheduling & omnichannel approach
  • Gets expensive quickly
  • Free & lower plans are limited
Ease of Use
90%
Features
94%
Value For Money
92%
Support
92%
NetSuite Logo

NetSuite

91.5%
Begindot Score
Free Version
No
Free Trial
Yes
Min Price
Custom
NetSuite CRM helps businesses across the globe to manage their relations with potential and current customers and partners in one place.  It is a potent mixture of traditional CRM (customer service management, marketing automation and sales force automation) and modern CRM (quotes and commissions management, partner relationships and sales forecasts).  NetSuite CRM’s features make it...
  • User-friendly dashboard 
  • Robust reporting features 
  • Accurate forecasting capabilities
  • Efficient data tracking 
  • Mobile solutions for Android and iOS devices
  • Very steep learning curve 
  • The pricing option is not transparent
Ease of Use
92%
Features
92%
Value For Money
90%
Support
92%
zoho-crm-logo

Zoho CRM

92%
Begindot Score
Free Version
Yes
Free Trial
Yes
Min Price
$14/Month
Zoho CRM is an online Sales CRM that helps manage sales, support, and marketing in one platform.  With robust automation and complete analytics features, Zoho CRM helps to increase work efficiency and grow your business. It is a modern CRM designed for modern businesses.  Even though ˇis a sophisticated CRM, it is easy to use....
  • High customizability with Canvas Builder
  • All plans support automation
  • Streamlines lead nurturing processes
  • Integration with many sales tools 
  • Easy deployment across departments
  • Limited set of custom fields
  • Outdated interface
Ease of Use
90%
Features
94%
Value For Money
92%
Support
92%

OnePageCRM

92.5%
Begindot Score
Free Version
No
Free Trial
Yes
Min Price
$9.95/Month
OnePageCRM is an action-focused CRM designed for small businesses. The focus of this CRM is to help its users to focus on sales actions.  Apart from small businesses, startups, non-profit agencies, and solopreneurs can also benefit from OnePageCRM in generating leads, closing sales, and managing contact, deal and pipeline.  Its robust features offer much more...
  • Action-based processes 
  • User-friendly interface 
  • Keeps full record of deals 
  • Logical workflow in pursuing leads 
  • Easy toggle between different devices
  • Lacks extended labels on pipeline management
  • Manual emailing
Ease of Use
93%
Features
93%
Value For Money
92%
Support
92%
Bitrix24 logo

Bitrix24

91%
Begindot Score
Free Version
Yes
Free Trial
No
Min Price
$61/Month
Bitrix24 is a popular CRM, team collaboration, and project management solution that you can use to manage your business efficiently. It comes with a comprehensive interface to make your customer relationship management process smooth and easier. Bitrix24 can be your virtual workspace to manage everything from a single dashboard making it easier for you and...
  • Offers a free plan with handy features
  • Complete CRM & project management solution
  • Team collaboration option
  • Sales pipeline management
  • Multichannel communication option
  • HR & automation features
  • Built-in website builder
  • Mobile apps to manage the business on the go
  • Relatively complex user interface
  • Basic customization
  • Limited & basic reporting
Ease of Use
88%
Features
92%
Value For Money
94%
Support
90%

What Are The Best CRM Software?

A Quick Price Comparison of the top CRM Software.

Monday.com
monday.com logo
Pipedrive CRM
Pipedrive Logo
Freshsales CRM
freshworks Logo
Salesforce CRM
salesforce logo icon
HubSpot CRM
HubSpot Logo Icon
NetSuite
NetSuite Logo
Zoho CRM
zoho-crm-logo
OnePageCRM
onepagecrm-logo
Bitrix24
Bitrix24 logo

CRM Software Details & Conclusion

Here are the details of some of the top CRM solutions that you may use.

01. Monday.com CRM

Monday.com CRM is a cloud-based CRM software designed to make your sales and marketing processes easier. It comes with features like contact management, lead tracking, deal tracking, and email integration that make it an ideal choice for businesses of all sizes.

The platform also offers a convenient integration feature that allows it to connect with other popular software in the market, including Salesforce, QuickBooks, etc., making it a valuable solution for small & medium-sized businesses.

It speeds up your sales team’s activities, leading to improved efficiency. Companies around the world widely use it. Monday offers different plans depending on the features you need for your business.

Monday.com CRM features:

  • Contact management 
  • Lead and deal tracking 
  • Keyword monitoring

Monday.com CRM pricing:

Freemium plans, paid subscription starts from $8 per month

Also, don’t miss this list of top Monday.com alternatives.

Monday.com-CRM

02. HubSpot CRM

The first on our list is HubSpot CRM, a popular choice for small businesses and startups. It’s free to use for up to 10 users, making it an affordable option, and its user-friendly interface makes it easy to get started.

HubSpot CRM also integrates with other HubSpot products, such as HubSpot Marketing and HubSpot Sales, making it a comprehensive solution for all your sales and marketing needs.

It gives a holistic experience to managing customer interactions and their data. In addition, users have access to industry-grade marketing and management tools in the cloud. With personalized insights, businesses can grow their customer base and deepen relationships.

A multi-platform app, HubSpot CRM is accessible on any device you use to connect with customers, so it’s compatible with desktops, tablets, and smartphones alike. It integrates well with other leading apps like Gmail, Google Drive, and Microsoft Office 365. 

HubSpot CRM features:

  • Integrates with other HubSpot products
  • Compatible with desktops, tablets, and smartphones
  • Integrates well with other leading apps

HubSpot CRM Pricing:

You can start using the HubSpot CRM free.

Also, don’t miss this list of best HubSpot alternatives.

HubSpot-CRM

03. Salesforce CRM

Salesforce is one of the most popular CRM solutions available today. It’s used by small businesses and large enterprises alike, which speaks volumes about its capabilities.

In addition, Salesforce offers an extensive list of features covering almost every aspect of your customer management needs.

It has a strong focus on customer service, so it can be noted that this platform allows you to track interactions with customers and provides tools for live chats, emails, and phone calls.

In addition, its real-time analytics provide managers with constant visibility into each sales rep’s performance.

The Sales Cloud provides Chatter (for collaboration), Einstein Analytics (automated insights), etc. The Service Cloud gives access to tools like Live Agent Chat, Scheduled Emails, Knowledge Base, etc.

Salesforce CRM features:

  • Strong focus on customer service
  • Real-time analytics
  • The Sales Cloud and Service Cloud

Salesforce CRM Pricing:

Pricing starts at $25 per month

Salesforce-CRM

04. Pipedrive

Pipedrive is a reasonably new player in the CRM market, but it has quickly made a name for itself. It’s known for its intuitive and straightforward interface that makes it easy to use for even the most novice users.

Pipedrive is designed for small businesses and sales teams. It offers features like contact management, deal pipeline management, activity tracking, email integration, etc. It also comes with built-in reporting tools so you can track your sales progress at a glance.

One of Pipedrive’s standout features is its “activity automation,” which allows you to automatically create tasks and activities based on specific criteria (like when a contact is made or updated). 

Pipedrive features:

  • Simple & intuitive interface
  • Built-in reporting tools for better visibility
  • Activity automation to create tasks automatically

Pipedrive pricing:

Pipedrive pricing starts at $12.50 per month

Pipedrive

05. NetSuite CRM

NetSuite CRM is designed for medium to large businesses. It offers an all-in-one platform covering sales, marketing, and customer service. In addition, the software is cloud-based to be accessed from anywhere at any time.

NetSuite CRM comes with many features that include lead management, opportunity management, contact management, project management, order management, and customer support features.

It integrates well with other NetSuite products like NetSuite Financials and NetSuite eCommerce, making it a comprehensive solution for your business needs.

In addition, it’s an easy-to-use interface, which means that you don’t need to spend hours learning how to use the software. 

NetSuite CRM offers different pricing plans for organizations of all sizes. For example, the Custom plan features both cloud and on-premise deployment options, while the Startup plan is designed for small businesses starting.

Features:

  • All-in-one platform covering sales, marketing & customer service
  • Cloud-based with access from anywhere at any time
  • Easy interface to use without spending hours learning how it works

NetSuite CRM pricing:

NetSuite CRM pricing starts at $129.00 per month

NetSuite-CRM

06. Zoho CRM

Zoho CRM is a popular CRM software that offers a wide range of features to help you manage your customer relationships. It’s used by small businesses and large enterprises alike for scalability and affordability. 

Zoho CRM features lead management, opportunity management, contact management, sales pipeline management, product catalogs, and order management.

It also integrates well with other Zoho products like Zoho Books, making it an ideal solution for businesses looking for an all-in-one platform. In addition, it’s an excellent CRM software that can be set up in just a few minutes.

Zoho CRM features:

  • Fully customizable & scalable platform
  • Integrations with other popular products from the company like Zoho Books, etc.
  • Features like lead management, opportunity management, contact management & more

Zoho CRM pricing:

Pricing starts at $9 per month for a single user

Zoho-CRM

07. Freshworks CRM

Freshworks CRM is an easy-to-use tool for sales, marketing, and support teams. This software aims to solve the problem of unstructured data by offering a data intelligence system that automatically tags information.

It’s also equipped with powerful analytical tools so users can identify key trends and patterns in their customer interactions.

Freshworks CRM provides features like intelligent search, built-in business intelligence reports, customizable dynamic dashboards, email tracking capabilities, one-click follow-up reminders, etc.

Moreover, since it integrates well with other Freshworks products like Freshdesk (Customer Support Software) and Freshsales (Marketing Software), it can be easily integrated into your existing workflow without any added hassle.

It helps you understand your contacts, what they’ve bought, and how they’re connected to your company. As a result, it enables you to develop better customer relationships and increase sales.

Freshworks CRM features:

  • Data intelligence system
  • Integrates well with other Freshworks products
  • Powerful analytical tools

Freshworks CRM pricing:

Freemium model, paid plans start from $15 per month

Freshworks-CRM

08. CRM Creatio

CRM Creatio is a flexible and customizable platform that can manage your sales activities. It provides features like bulk emailing, automated follow-up reminders, leads scoring, and third-party integrations.

It also comes with an inbuilt contact management feature to create contact profiles for every customer. It helps you track all of your interactions under one roof, so everything is easily accessible whenever you need it.

In addition, CRM Creatio offers unlimited users on its Basic plan while the other subscriptions have more convenient price options available.

CRM Creatio Features:

  • Bulk emailing
  • Automated follow-up reminders
  • Third-party integrations

CRM Creatio pricing:

Pricing starts at $15 per month for a single user

CRM-Creatio

09. Pipeliner

Pipeliner CRM offers a range of features to help you manage your business better. It has capabilities like data tracking, automated marketing tools, customizable fields, reports, etc., that can benefit your business in various ways.

The platform is an excellent choice for businesses looking for an easy way to automate their sales processes.

It also offers a convenient integration feature that allows it to connect with other popular software in the market, including Salesforce, QuickBooks, etc., making it a valuable solution for small & medium-sized businesses.

In addition, it speeds up your sales team’s activities, leading to improved efficiency.

Pipeliner CRM Features:

  • Data tracking feature 
  • Automated marketing tools 
  • Customizable fields & reports etc.

Pipeliner CRM pricing:

Pricing starts at $65 per month for a single user

Pipeliner-CRM

10. Zengine by WizeHive

Zengine is a powerful CRM software that enables you to manage your customer relationships more effectively. It comes with features like lead tracking, contact management, activity tracking, and reporting tools that give you a complete overview of your sales pipeline.

It also offers an easy way to connect with other popular software in the market, making it a valuable solution for businesses.

The platform is easy to use and can be set up in minutes, making it perfect for those who are not too familiar with CRM software. It’s an excellent platform for managing and growing your business.

Zengine Features:

  • Seamless lead tracking 
  • Quick contact management 
  • Activity tracking 

Zengine by WizeHive pricing:

WizeHive pricing starts at $3995.00 per year, and it doesn’t offer a free trial

Zengine-CRM

11. Vtenext

Vtenext is the Hybrid CRM open-source solution you have been looking for. It is designed to be fast, reliable, and easy to use. It offers a wide range of features that include contact management, activity tracking, lead tracking, and more.

The best part is that it comes with an easy-to-use interface that makes it perfect for those who are not too familiar with CRM software. Vtenext is also very affordable and can be customized to meet the specific needs of your business. As a result, it’s an ideal option for small businesses.

Vtenext Features: 

  • Contact management 
  • Activity tracking 
  • Lead tracking 

vtenext Pricings:

Offers free trial, you can get a quote for paid plans by contacting the vendor

Vtenext-CRM

12. Daylite

Daylite is a powerful CRM software that offers many features like contact management, lead tracking, deal tracking, and more.

It comes with an easy-to-use interface that makes it perfect for those who are not too familiar with CRM software. It also offers an excellent integration feature that allows it to connect with other popular software in the market, including Salesforce, MailChimp, etc., making it a valuable solution for small businesses.

It’s an excellent choice for managing and growing your business. Even if you are a startup, Daylite can help you get organized and streamline your sales and marketing processes.

Daylite features:

  • Easy contact management 
  • Real-time activity tracking 
  • Lead tracking 

Daylite pricing:

Freemium model, paid subscription starts from $39.99 per month 

Daylite-CRM

13. NetHunt CRM

NetHunt CRM is a cloud-based CRM software that offers many features like contact management, lead tracking, deal tracking, and email integration. It’s designed to make your sales and marketing processes more accessible and faster.

The platform also offers a convenient integration feature that allows it to connect with other popular software in the market, including Salesforce, QuickBooks, etc., making it a valuable solution for small & medium-sized businesses.

NetHunt CRM speeds up your sales team’s activities, leading to improved efficiency. Companies around the world widely use it.

NetHunt CRM features:

  • Quick contact management 
  • Email integration 
  • Google Sheets integration 

NetHunt CRM pricing:

NetHunt CRM plans start from $24.00 per month, and the pricing grows as you increase the features of your CRM.

NetHunt-CRM

14. EngageBay

EngageBay is a powerful CRM software designed to help you manage your customer relationships more effectively.

It comes with features like lead management, contact management, activity tracking, and reporting tools for giving you a complete overview of your sales pipeline.

The platform helps you take care of your customers by providing real-time information about their activities on your website. This way, it enables you to deliver the best possible service every time they interact with you or visit your website.

The tool also lets them engage directly with other customers who have already purchased products similar to theirs, helping increase conversion rates through social proof marketing.

It’s an ideal CRM for small businesses, and this CRM is designed to help you manage your customer relationships more effectively.

EngageBay features:

  • Lead management 
  • Contact management 
  • Reporting tools 

EngageBay pricing:

Freemium model, paid plans start from $11.99 per month

EngageBay

15. Scoro

Scoro is a complete solution for businesses looking to manage their operations more effectively. It comes with features like CRM, billing, project management, and invoicing to run your business in a more streamlined manner.

The platform is an excellent choice for businesses of all sizes and offers a wide range of features to meet the needs of different types of companies.

It also offers a convenient integration feature that allows it to connect with other popular software in the market, including Salesforce, QuickBooks, etc., making it a valuable solution for small & medium-sized businesses.

In addition, the platform speeds up your sales team’s activities, leading to improved efficiency.

Scoro features:

  • Automated billing option
  • Project management 
  • Faster invoicing 

Scoro pricing:

Paid plans start from $26 per month

Scoro-CRM-software

How CRM Can Help Your Business?

Business CRM can help in a lot of different ways. Here is a list of the major benefits you get with a business CRM :

1. Data Centralization

Business CRM works with all the different departments of your business. Whether it is sales or marketing, CRM collects data from all. 

This helps the whole team to better understand the customer’s history, requirements, goals, and in-depth requirements. 

Centralized data makes understanding and use of data much easier and more effective.

2. Building a Customer-Centric Strategy

CRM is one of the most used methodologies in creating a customer-centric business strategy. 

A customer-centric strategy is one with puts the needs and demands of the customer at the center, or in the priority. All the strategies, ideas, methods, resources, etc are applied with keeping the customer end in mind. 

This approach has helped many businesses around the world provide a better user experience to their customers and clients.     

3. Improving Customer Support

Customer support is an integral part of any B2C business in the world. Whether small or large, all businesses need good customer support to keep their clients engaged. 

CRM helps you in reducing the time it takes to respond to queries. As all the data is centralized and the approach is client-centric from the very beginning, the possibility of error in customer support is very low. 

End Note

CRM is a must these days. Whether you have a multinational corporation, or you are running a startup, having a functioning CRM can make your work a lot easier.

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FAQs About CRM Software

CRM or customer relationship management is a platform or software that makes it simple to manage interactions with customers, store customer information, and automate a number of processes to service your existing customers and generate new leads.
A quality CRM platform makes it very simple to manage your customers and convert your leads to paid customers with proper management.
Lead management is the process of managing your leads and converting them to paid customers. A quality CRM platform offers you all the tools to generate leads, track your leads and convert them.
Contacts are very important for business. A CRM platform gives you the tools to manage your content, track them and contact them back at the right time.
Yes, a quality CRM offers you an email management service so that you can manage your email from the same platform and save your time.
Sales Automation is a core functionality of a CRM platform. This will help you to automate the important process in the overall sales function so that you have plenty of time to focus on the most important task in the business, that is sales.

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