Here are the details of some of the top CRM solutions that you may use.
01. Monday.com CRM
Monday.com CRM is a cloud-based CRM software designed to make your sales and marketing processes easier. It comes with features like contact management, lead tracking, deal tracking, and email integration that make it an ideal choice for businesses of all sizes.
The platform also offers a convenient integration feature that allows it to connect with other popular software in the market, including Salesforce, QuickBooks, etc., making it a valuable solution for small & medium-sized businesses.
It speeds up your sales team’s activities, leading to improved efficiency. Companies around the world widely use it. Monday offers different plans depending on the features you need for your business.
Monday.com CRM features:
- Contact management
- Lead and deal tracking
- Keyword monitoring
Monday.com CRM pricing:
Freemium plans, paid subscription starts from $8 per month
Also, don’t miss this list of top Monday.com alternatives.
02. HubSpot CRM
The first on our list is HubSpot CRM, a popular choice for small businesses and startups. It’s free to use for up to 10 users, making it an affordable option, and its user-friendly interface makes it easy to get started.
HubSpot CRM also integrates with other HubSpot products, such as HubSpot Marketing and HubSpot Sales, making it a comprehensive solution for all your sales and marketing needs.
It gives a holistic experience to managing customer interactions and their data. In addition, users have access to industry-grade marketing and management tools in the cloud. With personalized insights, businesses can grow their customer base and deepen relationships.
A multi-platform app, HubSpot CRM is accessible on any device you use to connect with customers, so it’s compatible with desktops, tablets, and smartphones alike. It integrates well with other leading apps like Gmail, Google Drive, and Microsoft Office 365.
HubSpot CRM features:
- Integrates with other HubSpot products
- Compatible with desktops, tablets, and smartphones
- Integrates well with other leading apps
HubSpot CRM Pricing:
You can start using the HubSpot CRM free.
Also, don’t miss this list of best HubSpot alternatives.
03. Salesforce CRM
Salesforce is one of the most popular CRM solutions available today. It’s used by small businesses and large enterprises alike, which speaks volumes about its capabilities.
In addition, Salesforce offers an extensive list of features covering almost every aspect of your customer management needs.
It has a strong focus on customer service, so it can be noted that this platform allows you to track interactions with customers and provides tools for live chats, emails, and phone calls.
In addition, its real-time analytics provide managers with constant visibility into each sales rep’s performance.
The Sales Cloud provides Chatter (for collaboration), Einstein Analytics (automated insights), etc. The Service Cloud gives access to tools like Live Agent Chat, Scheduled Emails, Knowledge Base, etc.
Salesforce CRM features:
- Strong focus on customer service
- Real-time analytics
- The Sales Cloud and Service Cloud
Salesforce CRM Pricing:
Pricing starts at $25 per month
04. Pipedrive
Pipedrive is a reasonably new player in the CRM market, but it has quickly made a name for itself. It’s known for its intuitive and straightforward interface that makes it easy to use for even the most novice users.
Pipedrive is designed for small businesses and sales teams. It offers features like contact management, deal pipeline management, activity tracking, email integration, etc. It also comes with built-in reporting tools so you can track your sales progress at a glance.
One of Pipedrive’s standout features is its “activity automation,” which allows you to automatically create tasks and activities based on specific criteria (like when a contact is made or updated).
Pipedrive features:
- Simple & intuitive interface
- Built-in reporting tools for better visibility
- Activity automation to create tasks automatically
Pipedrive pricing:
Pipedrive pricing starts at $12.50 per month
05. NetSuite CRM
NetSuite CRM is designed for medium to large businesses. It offers an all-in-one platform covering sales, marketing, and customer service. In addition, the software is cloud-based to be accessed from anywhere at any time.
NetSuite CRM comes with many features that include lead management, opportunity management, contact management, project management, order management, and customer support features.
It integrates well with other NetSuite products like NetSuite Financials and NetSuite eCommerce, making it a comprehensive solution for your business needs.
In addition, it’s an easy-to-use interface, which means that you don’t need to spend hours learning how to use the software.
NetSuite CRM offers different pricing plans for organizations of all sizes. For example, the Custom plan features both cloud and on-premise deployment options, while the Startup plan is designed for small businesses starting.
Features:
- All-in-one platform covering sales, marketing & customer service
- Cloud-based with access from anywhere at any time
- Easy interface to use without spending hours learning how it works
NetSuite CRM pricing:
NetSuite CRM pricing starts at $129.00 per month
06. Zoho CRM
Zoho CRM is a popular CRM software that offers a wide range of features to help you manage your customer relationships. It’s used by small businesses and large enterprises alike for scalability and affordability.
Zoho CRM features lead management, opportunity management, contact management, sales pipeline management, product catalogs, and order management.
It also integrates well with other Zoho products like Zoho Books, making it an ideal solution for businesses looking for an all-in-one platform. In addition, it’s an excellent CRM software that can be set up in just a few minutes.
Zoho CRM features:
- Fully customizable & scalable platform
- Integrations with other popular products from the company like Zoho Books, etc.
- Features like lead management, opportunity management, contact management & more
Zoho CRM pricing:
Pricing starts at $9 per month for a single user
07. Freshworks CRM
Freshworks CRM is an easy-to-use tool for sales, marketing, and support teams. This software aims to solve the problem of unstructured data by offering a data intelligence system that automatically tags information.
It’s also equipped with powerful analytical tools so users can identify key trends and patterns in their customer interactions.
Freshworks CRM provides features like intelligent search, built-in business intelligence reports, customizable dynamic dashboards, email tracking capabilities, one-click follow-up reminders, etc.
Moreover, since it integrates well with other Freshworks products like Freshdesk (Customer Support Software) and Freshsales (Marketing Software), it can be easily integrated into your existing workflow without any added hassle.
It helps you understand your contacts, what they’ve bought, and how they’re connected to your company. As a result, it enables you to develop better customer relationships and increase sales.
Freshworks CRM features:
- Data intelligence system
- Integrates well with other Freshworks products
- Powerful analytical tools
Freshworks CRM pricing:
Freemium model, paid plans start from $15 per month
08. CRM Creatio
CRM Creatio is a flexible and customizable platform that can manage your sales activities. It provides features like bulk emailing, automated follow-up reminders, leads scoring, and third-party integrations.
It also comes with an inbuilt contact management feature to create contact profiles for every customer. It helps you track all of your interactions under one roof, so everything is easily accessible whenever you need it.
In addition, CRM Creatio offers unlimited users on its Basic plan while the other subscriptions have more convenient price options available.
CRM Creatio Features:
- Bulk emailing
- Automated follow-up reminders
- Third-party integrations
CRM Creatio pricing:
Pricing starts at $15 per month for a single user
09. Pipeliner
Pipeliner CRM offers a range of features to help you manage your business better. It has capabilities like data tracking, automated marketing tools, customizable fields, reports, etc., that can benefit your business in various ways.
The platform is an excellent choice for businesses looking for an easy way to automate their sales processes.
It also offers a convenient integration feature that allows it to connect with other popular software in the market, including Salesforce, QuickBooks, etc., making it a valuable solution for small & medium-sized businesses.
In addition, it speeds up your sales team’s activities, leading to improved efficiency.
Pipeliner CRM Features:
- Data tracking feature
- Automated marketing tools
- Customizable fields & reports etc.
Pipeliner CRM pricing:
Pricing starts at $65 per month for a single user
10. Zengine by WizeHive
Zengine is a powerful CRM software that enables you to manage your customer relationships more effectively. It comes with features like lead tracking, contact management, activity tracking, and reporting tools that give you a complete overview of your sales pipeline.
It also offers an easy way to connect with other popular software in the market, making it a valuable solution for businesses.
The platform is easy to use and can be set up in minutes, making it perfect for those who are not too familiar with CRM software. It’s an excellent platform for managing and growing your business.
Zengine Features:
- Seamless lead tracking
- Quick contact management
- Activity tracking
Zengine by WizeHive pricing:
WizeHive pricing starts at $3995.00 per year, and it doesn’t offer a free trial
11. Vtenext
Vtenext is the Hybrid CRM open-source solution you have been looking for. It is designed to be fast, reliable, and easy to use. It offers a wide range of features that include contact management, activity tracking, lead tracking, and more.
The best part is that it comes with an easy-to-use interface that makes it perfect for those who are not too familiar with CRM software. Vtenext is also very affordable and can be customized to meet the specific needs of your business. As a result, it’s an ideal option for small businesses.
Vtenext Features:
- Contact management
- Activity tracking
- Lead tracking
vtenext Pricings:
Offers free trial, you can get a quote for paid plans by contacting the vendor
12. Daylite
Daylite is a powerful CRM software that offers many features like contact management, lead tracking, deal tracking, and more.
It comes with an easy-to-use interface that makes it perfect for those who are not too familiar with CRM software. It also offers an excellent integration feature that allows it to connect with other popular software in the market, including Salesforce, MailChimp, etc., making it a valuable solution for small businesses.
It’s an excellent choice for managing and growing your business. Even if you are a startup, Daylite can help you get organized and streamline your sales and marketing processes.
Daylite features:
- Easy contact management
- Real-time activity tracking
- Lead tracking
Daylite pricing:
Freemium model, paid subscription starts from $39.99 per month
13. NetHunt CRM
NetHunt CRM is a cloud-based CRM software that offers many features like contact management, lead tracking, deal tracking, and email integration. It’s designed to make your sales and marketing processes more accessible and faster.
The platform also offers a convenient integration feature that allows it to connect with other popular software in the market, including Salesforce, QuickBooks, etc., making it a valuable solution for small & medium-sized businesses.
NetHunt CRM speeds up your sales team’s activities, leading to improved efficiency. Companies around the world widely use it.
NetHunt CRM features:
- Quick contact management
- Email integration
- Google Sheets integration
NetHunt CRM pricing:
NetHunt CRM plans start from $24.00 per month, and the pricing grows as you increase the features of your CRM.
14. EngageBay
EngageBay is a powerful CRM software designed to help you manage your customer relationships more effectively.
It comes with features like lead management, contact management, activity tracking, and reporting tools for giving you a complete overview of your sales pipeline.
The platform helps you take care of your customers by providing real-time information about their activities on your website. This way, it enables you to deliver the best possible service every time they interact with you or visit your website.
The tool also lets them engage directly with other customers who have already purchased products similar to theirs, helping increase conversion rates through social proof marketing.
It’s an ideal CRM for small businesses, and this CRM is designed to help you manage your customer relationships more effectively.
EngageBay features:
- Lead management
- Contact management
- Reporting tools
EngageBay pricing:
Freemium model, paid plans start from $11.99 per month
15. Scoro
Scoro is a complete solution for businesses looking to manage their operations more effectively. It comes with features like CRM, billing, project management, and invoicing to run your business in a more streamlined manner.
The platform is an excellent choice for businesses of all sizes and offers a wide range of features to meet the needs of different types of companies.
It also offers a convenient integration feature that allows it to connect with other popular software in the market, including Salesforce, QuickBooks, etc., making it a valuable solution for small & medium-sized businesses.
In addition, the platform speeds up your sales team’s activities, leading to improved efficiency.
Scoro features:
- Automated billing option
- Project management
- Faster invoicing
Scoro pricing:
Paid plans start from $26 per month
How CRM Can Help Your Business?
Business CRM can help in a lot of different ways. Here is a list of the major benefits you get with a business CRM :
1. Data Centralization
Business CRM works with all the different departments of your business. Whether it is sales or marketing, CRM collects data from all.
This helps the whole team to better understand the customer’s history, requirements, goals, and in-depth requirements.
Centralized data makes understanding and use of data much easier and more effective.
2. Building a Customer-Centric Strategy
CRM is one of the most used methodologies in creating a customer-centric business strategy.
A customer-centric strategy is one with puts the needs and demands of the customer at the center, or in the priority. All the strategies, ideas, methods, resources, etc are applied with keeping the customer end in mind.
This approach has helped many businesses around the world provide a better user experience to their customers and clients.
3. Improving Customer Support
Customer support is an integral part of any B2C business in the world. Whether small or large, all businesses need good customer support to keep their clients engaged.
CRM helps you in reducing the time it takes to respond to queries. As all the data is centralized and the approach is client-centric from the very beginning, the possibility of error in customer support is very low.
End Note
CRM is a must these days. Whether you have a multinational corporation, or you are running a startup, having a functioning CRM can make your work a lot easier.
