Pipedrive CRM Reviews (2024): Pricing, Pros & Cons

Customizable and easy-to-use CRM

Pipedrive CRM is easy to use and this fact does not compromise its sophistication. It supports hundreds of integrations and comes with customizable features that help you manage your sales easily.

You can use CRM to glance at the leads and deals, including communications and active history. 

The leads inbox of Pipedrive is useful in pooling all the leads in one place for better focus. The sales assistant of Pipedrive helps get suggestions on improvement based on past performance.

Pipedrive can also sync with the following calendars: Microsoft Office 365, Outlook, Google, and Exchange. 

Any industry can use it

CRMS are sometimes explicitly designed for a particular industry. For instance, a real-estate CRM is different from a retail CRM. However, Pipedrive is agnostic in nature and any industry can use it. 

No matter which business you run, you can use Pipedrive for tailoring the platform on the basis of your requirement because it is feature-rich and, as discussed above, flexible too. 

Powerful reports and insights

Data is important for running a business. However, leveraging the data is essential for running a robust business. The sales report of Pipedrive helps you understand the sales data in a better way to drive actions. 

In addition to supporting default data, Pipedrive also supports customizable reports for uncovering rich insights and highlights based on the requirements of your business. The customizable reports include deal tracking, revenue forecasts, and leads reporting. 

The sales dashboard is another powerful feature for seeing interactive tables and visual charts. The graphical report can further be filtered and customized to meet the sales goals. 

In addition to that, the forecasting tool of Pipedrive can help you in projecting revenue on the basis of the past performance of the business. 

Centralized communication 

You can enjoy the centralized communication feature for not only meeting the specific needs of the customers and optimizing the campaigns.

Also, Pipedrive organizes your contact into people and organization categories to quickly sort the contacts with the organization they are associated with. 

A visual history of the calls, emails and additional activities with a particular deal or contact is available on Pipedrive to resume the conversation instantly. The contacts map feature helps segregate the contacts by city, state, and country. 

In addition to that, you can also use the contact timeline feature of Pipedrive to know when you need to make a follow-up.

Additional features of Pipedrive that make communications easier are group email, email scheduling, email sync, email tracking, scheduler, and caller. 

Team management 

For successfully managing a business, it is crucial to keep an eye on different team members based on the work they are doing. Pipedrive makes it easier to manage the team by setting team goals. 

Also, you can use Pipedrive for tracking the performance of the team on the basis of important metrics. 

Additional features of Pipedrive that are extremely helpful are automation and integrations with more than 300 business applications.