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Jira Review (2024): Pricing, Pros & Cons

One of the top issue tracking and project management solutions, Jira is used by thousands of businesses. Know more about the software.

Ease of Use
Value For Money
Customer Support

What is Jira?

Jira is an issue-tracking and project-tracking software. Its mission is to help agile teams to plan, track and release software. 

The platform started as a bug and issue tracker, but now, Jira has evolved to become a work management tool. 

Jira helps to plan, code, deploy, operate and collaborate to engage the team in agile practices. Even though you can use Jira for managing all kinds of projects, its specialization lies in planning software projects. 

Over 100,000 organizations trust Jira to make project management and execution a success!

Jira Company Details

Jira is a product created by the Atlassians team. It’s a team of over 7,000 employees. Jira was first released in 2002 and now it is used by thousands of businesses from across the globe.

Company Name: Atlassian Corporation Plc

CEO Name: 2002

Est Year: 2002

Employees: 5001-10,000

HQ Location: Sydney, Australia

Mike Cannon-Brookes
Mike Cannon-Brookes
Scott Farquhar Jira CEO
Scott Farquhar
Co-Founder and Co-CEO

Jira Demo & Media

Jira Top Features

Scrum and Kanban Boards

Jira offers customizable boards like Scrum and Kanban to visualize the team's work to get better visibility of plans and the work in progress.


Backlog in Jira refers to a to-do list of the projects available in a dedicated space to keep track of your tasks.

Agile Reporting

On Jira, you can focus on real-time reporting with actionable insights to know the team's performance over time.

Customizable Workflow

You can create a custom workflow on Jira to increase the team's efficiency.


It is possible to extend the functionality of Jira with more than 3,000 other apps available on the Atlassian Marketplace.


Jira allows you to automate different tasks and processes within the platform with just a few clicks.


You can use Jira's roadmap to create a big picture for your team in the form of a roadmap. It also offers an Advanced Roadmaps feature to build plans for multiple teams.

Dependency Management

It allows you to track the dependencies both within the team and across the organization to ensure that the project is delivered on time.

Capacity Planning

Using this feature, you see the team's bandwidth and assign tasks accordingly.

Advanced Permissions

On Jira, you get control over the project with the advanced permission features through which you can control who can do what.

Pros of Jira

  • Helpful in team collaboration 
  • Customizable features to tailor fit needs 
  • Comprehensive reporting and analytics tool 
  • Robust security and data encryption 
  • 3000+ apps integrations

Cons of Jira

  • Steep learning curve 
  • Limited scalability

Jira Pricing

Jira comes with a completely free plan to start with the software. You can use the free plan with upto 10 users and 2 GB of storage.

You have 3 premium plans to choose from with monthly or yearly billing options. Here are the details.

Free Plan
Monthly Billing: $0/Month
Yearly Billing: $0/Month
  • Up to 10 users
  • Unlimited project boards
  • Backlog and basic roadmaps
  • Reporting and insights
  • 2 GB of storage
  • Community support
Standard Plan
Monthly Billing: $7.75 User/Month
Yearly Billing: $790/Year
  • Everything from Free plus:
  • Up to 35,000 users
  • User roles & permissions
  • Audit logs
  • Data residency
  • 250 GB of storage
  • Business hour support
Premium Plan
Monthly Billing: $15.25 User/Month
Yearly Billing: $1,525/Year
  • Everything from Standard plus:
  • Advanced roadmaps
  • Sandbox & release tracks
  • Project archiving
  • Guaranteed uptime SLA
  • Unlimited storage
  • 24/7 Premium support
Enterprise Plan
Monthly Billing: Custom
Yearly Billing: Custom
  • Everything from Premium plus:
  • Unlimited sites
  • Centralized security controls
  • Centralized user subscriptions
  • 24/7 Enterprise support

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Jira Detail

Jira is a powerful and feature-rich software for managing projects and collaborating with your team. Here are some of the key highlights of the software.

1. Powerful Agile Boards 

Jira offers the following two boards to manage your project work:

  • Scrum 
  • Kanban 

You can use the Scrum board to break complex projects into manageable work for the team to help them focus better. 

On the other hand, the Kanban board helps visualize the workflow and maximizes the team’s efficiency. 

2. Roadmaps for Better Communication 

Jira’s roadmap feature helps keep your team and organization in sync. You can use this feature to:

  • Check progress on the complete project
  • Track dependencies across projects, teams and initiatives

Jira supports a basic and advanced roadmap. You can use its advanced roadmap to utilize resources better and envision different scenarios.

The best part of Jira is that it is always in sync and provides you with up-to-date information. 

3. Reports and Insights

Again, Jira gives you real-time insights to help make data-driven decisions. In addition, the agile reports of Jira help bring critical insights for all agile methodologies, including scrum and kanban.

Popular reports for the scrum team include:

  • Sprint report
  • Burndown chart 
  • Velocity chart 

Popular reports for kanban flow are:

  • Cumulative flow diagram
  • Control chart 

The intuitive dashboard of Jira provides a single view to organize projects and track achievements. 

4. Drag and Drop Automation 

Jira houses an extensive automation template library to ensure you don’t need to start from scratch to automate a task or project. 

A few of the Popular templates of Jira for Automation are:

  • Auto-assign issues
  • Sync work 
  • Daily Slack Summary

You can use the drag-and-drop rule builder to create the if/then rule, and you are now all set for automation! The cherry on the cake is that the automation you create here works with all other Jira products. 

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What Kind of Support Jira Offers?

Jira is a popular software and it comes with a number of tutorials by the product team as well as third-party users. You can visit the product guide section to find answers to your questions. They have an active community of users as well as technical support from an expert team.
Email Support
Forum & Ticket
Tutorial Videos & Documentation

Jira FAQs

Jirs is a popular project management, issue tracking, and Agile software development solution.
Jira offers both a free and paid version, with varying levels of features and capabilities. The free version of Jira gives you the option to use the platform with up to 10 users.
Yes, Jira integrates with a variety of tools, including popular project management, CRM, Design tools, productivity tools, and many other tools.
Some of the main features of Jira include project management, issue tracking, workflow automation, reporting, integrations, and more.
Jira is available as both a cloud-based service and a self-hosted solution.
While you can use Jira for any project even if you are not a technical person, it has a learning curve to start with.

Platforms Supported

Review Method

At BeginDot, we go through each product in detail so that we can prove the most authentic information to our audience. We try the products, go through documentation, do research in user sentiments before adding our final recommendation. 

Affiliate Disclosure: BeginDot is reader-supported. When you buy through links on our site, we may earn an affiliate commission.

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