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Kintone Review (2024): Pricing, Pros & Cons

Kintone is a cloud-based, customizable workspace that enables teams to build and share business applications and databases, while streamlining workflow and collaboration with spreadsheet functionality.

0%
Ease of Use
93%
Features
95%
Value For Money
94%
Customer Support
93%

What is Kintone?

Kintone is a no-code platform that enables the creation of custom database applications to improve teamwork and productivity. It is a leader in the software industry, recognized by Forrester’s Wave and Gartner’s Magic Quadrant, for its ability to enable users to build sophisticated applications without extensive coding. The platform provides a robust collaboration and process management environment, complete with automated workflows and granular permissions control, that facilitates efficient and effective teamwork and has received positive feedback from its users. Headquartered in San Francisco, Kintone is owned by Cybozu Inc., a renowned collaboration and office productivity software provider in Japan known for its user-friendly software solutions.

What is Kintone Good For?

Kintone excels at improving team collaboration and efficiency through customizable business applications that offer a high degree of flexibility and an easy-to-use interface for improved process management. It is suitable for managing a wide range of business processes such as project management, CRM, asset management and customized workflow automation. The platform’s automated notification system, intelligent dashboard reporting, and ease-of-use help improve team productivity and decision-making across large organizations. The ease of building and deploying applications without complex coding skills makes Kintone a practical solution for organizations looking to streamline their operations and foster a culture of synergy among team members.

Who Should Use Kintone?

Kintone is ideal for businesses and organizations of any size that want to streamline their operations through custom, code-free applications, and they can get started with a free trial. It serves a wide range of users, from SMBs to large enterprises, including notable customers such as Lyft, NASA, Box, and JAL, all of whom have likely benefited from its adaptability and positive feedback. Teams looking for a platform to collaboratively build, deploy, and manage custom applications will find Kintone especially beneficial. In addition, organizations looking to democratize application development among non-technical users while maintaining robust security and compliance standards will also benefit significantly from Kintone’s offerings.

Kintone Company Details

Cybozu Inc., the company behind Kintone, is Japan’s leading provider of collaboration and office productivity software, maintaining its position as the market leader for over a decade. Listed on the Tokyo Stock Exchange under ticker 4776, Cybozu has expanded its influence globally with offices in Japan, China, Vietnam and Australia. As of the most recent reports, Cybozu has empowered more than 14,000 customers worldwide – including prominent organizations such as Lyft, NASA, Box, and JAL – by facilitating the creation of more than 500,000 team-focused custom business applications. The company is celebrated for fostering an innovative work culture that focuses on employee satisfaction and flexible work styles, and its management system supports this ethos. As a testament to its success and commitment to equality, Cybozu is an equal opportunity employer. Its San Francisco headquarters serves as the epicenter for Kintone’s development, supporting its mission to revolutionize teamwork through no-code software solutions.

Company Name: Cybozu Inc.

CEO Name: Yoshihisa Aono

Est Year: 1997

Employees: 501-1,000 employees

HQ Location: San Francisco, California

Yoshisha Aono Cybozu Inc CEO
Yoshihisa Aono
CEO

Kintone Demo & Media

Kintone Top Features

Centralized Data Organization

Kintone's database applications store a variety of data, such as text, numbers, and file attachments, so users can keep all related data in a single record for faster collaboration.

Custom Reporting Capabilities

Kintone helps users filter the data in their application to view it in a preferred way for quick reporting. Filters include a calendar view, list views, visual charts, and more. These files can be exported to either CSV or PDF for easy sharing.

Built-in Collaboration

The Kintone app makes it easy to add comments and tag colleagues to individual records for easier team collaboration, task handoffs, feedback, and more.

Sophisticated Search Filters

Kintone makes it easy for users to search for specific data in their application using filters such as keywords and date ranges.

Drag-and-Drop Tool

Kintone's code-free, drag-and-drop interface makes it easy for users to select the data fields they want to track in the app. They can also easily go back and customize the app as their needs change.

Template Library

Kintone has over 100 app templates organized by department and industry.

Communication Spaces

Kintone Spaces are like a mini-portal customized for each department, team, or project. Spaces are used to consolidate related applications, conversations, and workflows into a single location for easy access.

Extensions

Extensions allow Kintone users to further customize their Kintone experience.

Multiple Language Support

With support for English, Japanese, Chinese and Spanish, Kintone allows users to share the same environment with their offices around the world.

Pros of Kintone

  • Outstanding reporting capabilities
  • Responsive community and support
  • Dashboard provides a comprehensive view of information
  • Rapid application deployment
  • Workflow management
  • Requires little or no programming knowledge
  • Flexible customization capabilities
  • Easy to set up

Cons of Kintone

  • Limited plug-in customizations
  • Rigid search functionality
  • Difficult to undo steps in process management system

Kintone Pricing

Whether a company is a scrappy startup or an established enterprise, Kintone offers simple, transparent pricing for all teams. They offer a single plan that includes all of Kintone’s features. Prospective users can either use Kintone for just one of their team’s workflows or set up a custom workspace to manage all of their team’s data and collaboration. The details of this offering are described below.
Kintone Pricing
$ 24 user/month Minimum 5 users ($120/month)
Yearly Billing: NA
  • No-code application development
  • Advanced Process Management
  • Collaboration Suite
  • Productivity Suite
  • Open API Connectivity
  • Unlimited custom views
  • Mobility
  • And more

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What Kind of Support Kintone Offers?

Kintone’s customer support team provides assistance in all phases of process usage, including implementation considerations and system usage advice. As such, they have multiple resources and support channels to help users learn how to use Kintone, how it works, and how to expand their use of Kintone.
Email Support
Live Chat
Forum & Ticket
Phone Support
Webinars

Kintone FAQs

Kintone is a legitimate software vendor recognized by Forrester’s Wave and Gartner’s Magic Quadrant as a leader in the no-code custom software revolution. It serves over 14,000 customers worldwide, including high-profile organizations such as Lyft and NASA.
Given its global recognition and the value it provides in improving team collaboration through custom database applications, Kintone is considered worth paying for. The platform’s ability to enable the creation of over 500,000 team-focused custom business applications demonstrates its significant return on investment.
Kintone offers integrations with various software to enhance its usefulness by allowing users to connect with other tools they use. While specific integration partners are not listed in the fact sheet, Kintone’s powerful collaboration environment suggests a broad and flexible integration ecosystem.
Kintone enhances team collaboration and communication through a powerful collaboration environment that includes streamlined workflows and granular permission controls. This environment supports efficient and effective teamwork, leading to greater team satisfaction and synergy, underscored by its process management capabilities.
Kintone is highly customizable for different business needs, enabling users to build and deploy sophisticated custom database applications, often without coding. This flexibility is demonstrated by the fact that users have created over 500,000 team-oriented custom business applications, demonstrating Kintone’s ability to be highly customizable. 
The emphasis on enabling users to create sophisticated custom database applications suggests a high degree of flexibility in database design and field mapping.
Kintone ensures data security through a powerful collaboration environment with automated workflows and granular permission controls that follow industry best practices for protecting user data.
Kintone can be used for project management, leveraging its collaboration environment and custom application development capabilities to support project planning, execution and monitoring.
Kintone accommodates different industry needs through its highly personalized platform, which allows for the creation and deployment of custom database applications tailored to specific business and industry needs.

Platforms Supported

Review Method

At BeginDot, we go through each product in detail so that we can prove the most authentic information to our audience. We try the products, go through documentation, do research in user sentiments before adding our final recommendation. 

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