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Samsara Review (2024): Pricing, Pros & Cons

Samsara is a cloud-based Internet of Things (IoT) platform that provides software solutions for operations involving connected sensor data, with a focus on fleet tracking, equipment monitoring, and safety for the transportation, logistics, and manufacturing industries.

Ease of Use
Value For Money
Customer Support

What is Samsara?

Samsara is an innovative technology company that has developed the Connected Operations™ cloud platform. Founded in 2015 by Sanjit Biswas and John Bicket, Samsara specializes in using Internet of Things (IoT) data to provide real-time tracking and diagnostics for various operations. It integrates data on temperature, GPS location, and vehicle diagnostics, among others, to promote safer, more efficient, and sustainable operations. Feedback on the Dashboard user interface is generally positive in Samsara software reviews. Samsara’s solutions, including a comprehensive dashboard, serve tens of thousands of customers in North America and Europe, underscoring its role in improving the operations that support the global economy. The overall rating from these regions reflects a strong endorsement of Samsara’s platform.

What is Samsara Good For?

Samsara excels at digitizing the world of operations, transforming it into a domain where safety, efficiency and sustainability are paramount. Its Connected Operations™ cloud platform is adept at harnessing IoT data to deliver actionable insights that improve fleet operations, ensure compliance, optimize logistics processes, and enhance customer service. Samsara’s technology is particularly effective in industries such as transportation and warehousing, field services, and construction, where real-time data analytics and operational visibility are critical to success.

Who Should Use Samsara?

Samsara is designed for organizations that rely heavily on physical operations to drive their business. This includes organizations in sectors such as transportation and warehousing, field service, manufacturing, retail, logistics, construction, and the public sector. Samsara reviews from these sectors often praise the dashboard’s ease of use and the overall efficiency it brings to operations. Fleet managers, operations directors, and safety officers, among others, will find Samsara’s solutions particularly beneficial. In fact, any organization looking to improve operational safety, increase efficiency, or promote sustainability through advanced IoT technology and data analytics should consider using Samsara.

Samsara Company Details

Founded in 2015 by Sanjit Biswas and John Bicket, Samsara is focused on transforming the world of operations through digital innovation, making it more efficient, safer, and greener. As a pioneer of the Connected Operations™ Cloud, Samsara leverages Internet of Things (IoT) data to help organizations improve their operations with actionable insights. Serving tens of thousands of customers across North America and Europe, Samsara supports key sectors that drive the global economy, including construction, transportation, field services, manufacturing, retail, logistics, and the public sector. The company’s founding mission is to improve the safety, efficiency, and sustainability of the operations that underpin the global economy, driving significant improvements in operational quality for businesses worldwide.

Company Name: Samsara

CEO Name: Sanjit Biswas

Est Year: 2015

Employees: 1001-5000

HQ Location: San Francisco, California, United States

Sanjit Biswas
CEO & Co-Founder

Samsara Demo & Media

Samsara Top Features

Real-Time GPS Tracking

A standout feature of Samsara is its advanced GPS tracking system, directly wired into any organization's fleet vehicles.

Driver Safety and Compliance

This feature provides an ELD system to help keep a company's fleet compliant with regulations governing driving hours and behaviors.

Vehicle Maintenance Tracking

Samsara's fleet management solutions continuously gather vehicle data, including maintenance cycles and potential mechanical problems through OBD-II or J1939 ports.

Fleet Analytics and Reports

Samsara's standout feature is its comprehensive reports and analytics, offering insights into an organization's fleet performance.

Proof of Delivery

Samsara's proof of delivery feature enables companies to deliver exceptional customer service by digitally capturing proof of successful deliveries.

Pre-built API and Integrations

Samsara provides ready-to-use APIs and integrations to help users integrate their software solutions for a more cohesive user experience

Asset Optimization

Samsara optimizes the movement of all assets, including trucks and trailers, for maximum efficiency.

Mobile Applications

Samsara's mobile applications offer extensive capabilities, enabling managers to achieve real-time visibility into on-site operations.

AI-enabled Camera Systems

This feature offers an AI-powered camera system that serves various purposes, spanning from site safety and inspections to dashcam functionalities.

Route Optimization

Samsara's fleet management platform lets companies analyze routes, view real-world conditions, and identify areas for improvement in driver behavior or route options.

Pros of Samsara

  • Real-time location tracking integration
  • Excellent reporting and driver management capabilities
  • All-in-one pricing
  • Significantly enhanced the effectiveness of the system
  • Provides tools for building and equipment maintenance, staff compliance, and related areas

Cons of Samsara

  • Pricing for Samsara isn’t available online – you’ll need to fill out a form or contact a representative for a quote
  • There are no free trials offered
  • Clients are required to commit to a minimum of three years and must have at least three vehicles

Samsara Pricing

Samsara offers a very flexible custom pricing model where organizations pay for services based on the scale of their operations. To get an idea of the cost, prospective users would need to specify what they are looking to monitor. This could be either fleets, equipment, buildings, sites or anything else. In addition, they would also need to specify the volume they would be monitoring, as well as the features they were most interested in, in order to get a good quote. These details are available on the platform’s pricing page.

Samsara Price Comparison

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User Reviews

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What Kind of Support Samsara Offers?

Samsara offers plenty of ways to help users out with their product. Users and prospective users can reach them through email, social media, or their forum for answers to any questions or tips. They also provide tutorial videos and webinars to teach users how to use their platform better. And if you need quick help, you can always give them a call. With all these support options, Samsara makes sure you have what you need to succeed.
Email Support
Social Media
Forum & Ticket
Tutorial Videos & Documentation
Phone Support
Premium Support

Samsara FAQs

Yes. Samsara is a legitimate company founded in 2015 by Sanjit Biswas and John Bicket. It specializes in digitizing operations through its Connected Operations™ Cloud, serving tens of thousands of customers across North America and Europe in various industries, including transportation, warehousing, and construction.
Samsara provides comprehensive user training, including online resources, webinars and customer support to ensure that customers can maximize the benefits of the platform and features to improve operational outcomes.
Samsara is usually favored by large-scale enterprises tasked with overseeing numerous trucks and employees consistently. Companies rely on Samsara’s AI-powered cameras and hardwired tracking devices to handle such demands.
Samsara utilizes AI-dashcam systems to detect any instances of traffic rule violations, ensuring drivers adhere to safety standards. This fosters greater driver accountability and alignment with current safety protocols.
Given its comprehensive offerings in real-time vehicle diagnostics tracking, GPS location, temperature monitoring, and its pioneering status in the Connected Operations™ Cloud to improve operational efficiency, Samsara is considered valuable for companies looking to improve the safety, efficiency, and sustainability of their operations.
Samsara offers integrations with a wide range of software systems, including but not limited to Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), and Warehouse Management Systems (WMS), to improve operational efficiency through seamless data sharing and actionable insights.
Yes, Samsara’s Electronic Logging Devices (ELDs) are approved by the Federal Motor Carrier Safety Administration (FMCSA), ensuring compliance with all relevant regulations and standards for fleet operations.
Samsara’s ELD solution is FMCSA compliant, providing fleets with the tools necessary to comply with Hours of Service (HOS) and Record of Duty Status (RODS) requirements to ensure the safe and legal operation of commercial vehicles.
Samsara contributes to the sustainability of operations by providing solutions that optimize fuel usage, reduce emissions, and improve overall efficiency, helping organizations achieve their sustainability goals.
Samsara’s platform offers advanced route optimization capabilities that enable companies to minimize driving distances and times, thereby reducing fuel consumption and improving delivery efficiency. 
Yes, Samsara offers asset tracking solutions that enable companies to monitor and manage the location, usage and condition of their assets in real time, improving asset visibility and security.

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At BeginDot, we go through each product in detail so that we can prove the most authentic information to our audience. We try the products, go through documentation, do research in user sentiments before adding our final recommendation. 

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