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Based on 136 user reviews, Facebook Messenger has an overall rating of 2.51 out of 5 stars.


Facebook Messenger Review (2024): Pricing, Pros & Cons

One of the best messaging app built into Facebook platform for instant messaging with other users.

Ease of Use
Value For Money
Customer Support

What is Facebook Messenger?

Facebook Messenger is one of the most widely used instant messaging apps. You can use Messenger to communicate with your family, friends, and colleagues. Facebook Messenger is a messaging app owned and managed by the Meta Group.

You can use the Facebook Messenger app to communicate with your contacts quickly. You can share information, files, pics, and videos over the platform to make the process quicker.

Along with messaging, you may use Facebook Messenger for voice as well as video calling.

Facebook Messenger Company Details

Facebook Messenger is a completely free to use instant messaging app that you may use for messaging, voice & video calling. You can use it for personal as well as professional use.

Company Name: Meta Platforms, Inc.

CEO Name: Mark Zuckerberg

Est Year: 2004

Employees: 10001+

HQ Location: California, United States

Facebook Messenger Demo & Media

Facebook Messenger Top Features

Free to use
Text messaging option
Voice messaging option
Send group messages
Video calling option
Share photos videos with anyone
Free international voice & video calls
Comprehensive chat settings

Pros of Facebook Messenger

  • Wide user base
  • Share multimedia files
  • Free voice & video calls
  • No international call restriction
  • Instant messaging option
  • Group chat & calls

Cons of Facebook Messenger

  • Privacy concerns
  • Limited integration options

Facebook Messenger Pricing

Facebook Messenger is free to use.

Facebook Messenger Price Comparison

Compare price of Facebook Messenger With some of the top competitors.
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User Reviews

2.5 out of 5 stars (based on 136 reviews)

The worst app I have ever used

February 12, 2024

The worst app I have ever used in my life, owned by an unethical, greedy, dishonest company who will steal and profit from your personal information.

Avatar for Victoria Murphy
Victoria Murphy
Review Source: Trustpilot

It's slow

February 8, 2024

It’s slow, you can’t send large files, it always crashes in video calls.

Avatar for Zsolt Sereg
Zsolt Sereg
Review Source: Trustpilot

Owned by Meta!

February 4, 2024

Meta is an example of what happens when a company doesn’t have any real competition. It’s very hard to navigate, bugs take away a huge amount of time from your life, making it unusable for busy people. And they don’t care about social connections at all. Sometimes I get notifications for messages that I already read, sometimes message isn’t delivered even in weeks even though the receiver was online, you can view stories from the app but reactions to stories isn’t shown here, the list goes on..

Avatar for K M Musabbir Kazim
K M Musabbir Kazim
Review Source: Trustpilot

Restrictions are Hippocratic

January 10, 2024

Restrictions are Hippocratic. You Allow people to work on my PTSD USMC. But when I respond you restrict me. I gave you 1 star, you don’t deserve. Politics are playing a role. Wake Up Facebook.

Avatar for Jimmy Guritz
Jimmy Guritz
Review Source: Trustpilot

Facebook admin should be in jail

December 22, 2023

The admin at Facebook are a complete and utter waste of time and air, they are a complete joke, it is full of scammers and as soon as you stand up to the scammers, you end up getting a ban, Facebook just does not care, not one little bit, it is as if they encourage it, if it is not getting bombarded messages from every part of Africa, it is on Market Place, and there is nobody to complain to, it just goes on and onsnd on, the Facebook employees should be working in a zoo as clowns

Avatar for Jak Campbell
Jak Campbell
Review Source: Trustpilot

Facebook Messenger Detail

Facebook Messenger needs no introduction, if you are using Facebook you probably have used Messenger as well. If you are looking for the best alternatives to Facebook Messenger here are the top options.

Facebook Messenger can be used to send text messages and make voice and video calls to anyone who is using the app anywhere in the world. So, you can avoid bills on your international calls by using the free Facebook Messenger app.

You can share any document, photos, or videos with anyone using Messenger. You can also create groups by adding a number of uses and discuss anything about your project.

Privacy could be one of the primary reasons why someone will look for a better alternative to Facebook Messenger. There are a number of other apps and platforms these days that offer much better privacy and security than the popular Facebook product.


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What Kind of Support Facebook Messenger Offers?

Facebook Messenger is a very simple app to use, so you will probably never need any support. However, if you wish to learn more about the messenger, there are plenty of content available.
Forum & Ticket
Tutorial Videos & Documentation

Facebook Messenger FAQs

Facebook Messenger is the instant messaging app built into the Facebook platform. You can use use the messenger to send text messages, make voice or video calls. You can also share files, images, videos quickly with your friends and family.
Yes, Facebook Messenger is a free-to-use service by Facebook.
Yes, you can. You can add all the friends you wish to include in the group and start messaging everyone in the group.
Facebook Messenger might not be the best messaging platform when it comes to privacy and security. You can use other apps like Telegram or Signal for more privacy.
There are a number of top-quality messaging apps that are free to use. You can use WhatsApp, Telegram, Hangouts, or Signal. There are a number of other alternatives to Facebook Messenger that you can check in this article.

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At BeginDot, we go through each product in detail so that we can prove the most authentic information to our audience. We try the products, go through documentation, do research in user sentiments before adding our final recommendation. 

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