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Smartsheet Reviews (2024): Pricing, Pros & Cons

A comprehensive project management solution with all important features. You can get started with the free plan.

Ease of Use
Value For Money
Customer Support

What is Smartsheet?

Smartsheet is a modern project and work management platform popular among 90% of Fortune 500 companies. 

It provides custom solutions for all scales for marketing, IT, operations, and other work. Its rich views, reports, workflows, and dashboard offers you the flexibility you need to manage your work and team. 

Smartsheet is a one-stop platform to manage projects, automate processes, and subsequently scale your business to enterprise-level portfolios and programs. 

The company was founded in 2005, and since then, it has become a game-changing work management platform. 

Smartsheet Company Details

Founded in 2005, Smartsheet is used by many big brands. It is a team of over 3,000 employees and is currently headquartered in Bellevue, Washington.

Company Name: Smartsheet Inc.

CEO Name: Mark Mader

Year Founded: 2005

Employees: 1001-5000

HQ Location: Washington, United States

Mark Mader CEO Smartsheet
Mark Mader
President & CEO

Smartsheet Screenshots and Media

Pros and Cons of Smartsheet

Pros of Smartsheet

  • Customizable sheets and dashboard
  • Insightful dashboard
  • Workflow optimization through data analysis
  • Robust data protection
  • Supports automation 
  • Markup tools and proofing

Cons of Smartsheet

  • Row and cell link limitations
  • Requires active administrator
  • Steep learning curve

Smartsheet Features

Unlimited Sheets and Viewers

You can use Smartsheet to create unlimited sheets to manage your projects while ensuring everyone can view them.

Editors Support

You can add editors on Smartsheet who can edit the sheets, reports and dashboard to keep the project on track.

Multiple Views

Smartsheet offers Gantt, Grid, Card and Calendar views for your work, tasks, projects and programs.


This feature enables the user to compare the planned and actual work schedules.

Customized Forms

It allows you to customize the forms to add the brand’s images, colors, and logos for collecting consistent and error-free data.

Real-Time Status View

The platform offers executive visibility through real-time of the project status with visuals and KPIs.

Automated Workflow

You can use Smartsheet to automate recurring tasks and repetitive processes by locking rows, requesting updates and approvals and sending alerts.

Brandfolder Digital Asset Management

Brandfolder helps the team to manage and further distribute its assets to understand its performance.

Work Insights

Smartsheet provides work insights by visualizing the key trends and activities of work which help identify bottlenecks.

Contextual Conversation

Contextual conversations help the team in faster decisions through improved visibility and quick references.

Smartsheet Pricing

Smartsheet offers a completely free plan that can be used by 1 user and max 2 editors. And it offers 500 MB attachment storage & 100 automation per month.

If you need more resources and premium features, you can choose from 3 paid plans.

Here are the details.

Free Plan
Monthly Billing: $0 User/Month
Yearly Billing: $0 User/Month
  • Up to 2 editors
  • 2 sheets
  • Gantt, Grid, Card, Calendar views
  • Dashboards and reports
  • 500 MB attachment storage
  • 100 automations per month
  • Login with Microsoft 365, Google Workspace, or Apple ID
  • Help & Learning Center and Community support 
Pro Plan
Monthly Billing: $9 User/Month
Yearly Billing: $7 User/Month
  • Includes Free plan, plus
  • Up to 10 editors (paid license required to edit)
  • Unlimited sheets
  • Unlimited viewers
  •  Unlimited dashboards, reports, and forms
  • 20 GB attachment storage
  • 250 automations per month
  • Integrations with Microsoft 365, Teams, Google Workspace, Slack, Box, and Dropbox
  • User Management
  •  Email support
Business Plan
Monthly Billing: $32 User/Month
Yearly Billing: $25 User/Month
  • Includes Pro plan, plus
  • Unlimited editors
  • User, group, license management
  • Baselines
  • Forms with conditional logic
  • Publish sheets, reports, and dashboards
  • 1 TB attachment storage
  • Unlimited automations
  • Brandfolder, Adobe Creative Cloud, Tableau, and PowerBI integrations
  • Activity log
  • Document builder
  • Proofing
  • Access to Smartsheet University
  • Access to Standard and Professional Support 
Enterprise Plan
Monthly Billing: Custom
Yearly Billing: Custom
  • Everything in Business Plan, Plus
  • Single sign-on/SAML
  • Directory integration and account discovery
  • Enterprise Plan Manager
  • WorkApps: Curated experiences based on user roles
  • Work Insights: Instantly analyze your data
  • Unlimited attachment storage
  • Chargeback reports
  • DocuSign integration
  • Domain validation
  • Custom email domains
  • Standard Support and access to Professional Support

Smartsheet Price Comparison

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Smartsheet Detail

Smartsheet is a comprehensive project management solution that is used by many leading brands. It comes with all important task management and project management features to make it easier for businesses to plan and management any kind of project.

Here are some of the key features of the product.

1. Team Collaboration Tools 

Smartsheet has numerous collaboration tools. For instance, the admin tools allow you to manage users and transfer access.

Then, you can use the activity log to monitor the changes made on sheets, reports and dashboards. Furthermore, this activity log is filterable. 

You can also work to improve the team’s accountability through Smartsheet’’s baseline to ensure the project is always on track. 

Additional collaboration tools that Smartsheet offers include:

  • Content collaboration 
  • Conversations in context 

Also, you can use Smartsheet to share files, notes and tasks. 

2. Functional Templates 

You can start managing your work on Smartsheet through either a blank or pre-made template. 

Smartsheet houses templates in eight categories: 

  • Clients and Customers 
  • Finance and Accounting 
  • General Management 
  • Human Resources
  • IT 
  • Marketing
  • Product Development 
  • Sales 

In addition to it, it also has templates for general uses, targeted uses and project-specific templates. 

3. Powerful Analytics and Reporting 

You can use the summary and grouping option available report for a quick overview of data from multiple sheets. Also, the bidirectional nature of the reports cuts down the manual work. 

Moreover, you can also display the report in the dashboard and publish it if required. 

Work insights of Smartsheet in better decision-making through beautiful visualization of:

  • Key trends 
  • Activities 
  • Bottlenecks 

The work insights and reports are sharable to keep everyone aligned on one page. 

4. Drag-and-Drop Automation Builder 

The intuitive visual editor of Smartsheet supports a drag-and-drop automation builder making it easy to create a robust automated workflow. 

You can automate repetitive tasks on Smartsheet by:

  • Sending alerts 
  • Requesting approvals and updates 
  • Locking rows 

Lastly, the intuitive visual editors also help automate workflow through conditional paths and by combining multiple actions.

5. Proofing and Markup Tools 

Smartsheet is one of the few project management tools which support markup tools to keep communication between the team members clear. 

Its proofing feature helps streamline different processes, such as:

  • Review 
  • Revision 
  • Approval 

Of both image and video content. This feature is convenient for managing content creation. 

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What Kind of Support Does Smartsheet Offer?

Smartsheet comes with a lot of content to educate users. They have a comprehensive help and support section where you can find many informational articles. They have Smartsheet University that will give you access eLearning, instructor-led training, and certification. You can also check the product demo or get in touch with the support team.
Email Support
Social Media
Forum & Ticket
Tutorial Videos & Documentation

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Frequently Asked Questions About Smartsheet (FAQs)

Smartsheet is a project management software that and automates processes to make things easier for the team.
Smartsheet offers a completely free plan with limited features along with paid plans.
Smartsheet offers 3 premium plans to select from. The starting price is $7 per month if you go for yearly billing.
Yes, Smartsheet is one of the top project management software that is used by some of the top brands in the world.
Yes, Smartsheet gives you the option to invite your team members and collaborate with them to plan and work on a project.
Yes, Smartsheet can be integrated with thousands of other apps as per your need.

System Requirements and Supported Platforms

Review Method

At Begindot, we go through each product in detail so that we can prove the most authentic information to our audience. We try the products, go through documentation, do research in user sentiments before adding our final recommendation. 

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Smartsheet User Reviews and Ratings

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