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Vcita Review

Based on 83 user reviews, vcita has an overall rating of 4.37 out of 5 stars.

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vcita Review (2024): Pricing, Pros & Cons

Vcita is an all-in-one business management and client engagement platform that enables professionals and businesses to streamline scheduling, billing, client management and marketing tasks.

0%
Ease of Use
94%
Features
94%
Value For Money
92%
Customer Support
91%

What is vcita?

Founded in 2010, vcita is a comprehensive business management platform that provides solutions for small teams and micro-businesses, emphasizing features such as client portal and sms reminders. Integrating functionalities such as Customer Relationship Management (CRM), Digital Marketing, Billing and Payments, Team Collaboration and Lead Generation, vcita aims to optimize workflows and help businesses achieve their operational goals. Designed with a focus on service-based businesses, including agencies, law firms, consulting firms, coaches, health clinics, and home repair companies, vcita is distinguished by its ease of use and extensive support resources.

What is Vcita Good For?

vcita is highly effective for managing customer relationships, automating digital marketing efforts, handling billing and payment processes with invoicing features, facilitating team collaboration, and generating leads with SMS marketing. Its wide range of features, including booking and scheduling, make it an excellent tool for optimizing business operations, increasing productivity, and driving business growth. In particular, vcita excels at consolidating various management tasks into one platform, reducing the need for multiple software solutions.

Who Should Use Vcita?

vcita is ideal for small teams and micro-businesses in a variety of industries that provide services, such as agencies, law firms, consulting firms, coaches, health clinics, and home repair companies. Professionals looking for an all-in-one solution to manage customer interactions, automate marketing campaigns, process payments, collaborate with team members, and capture leads will find vcita especially beneficial. Its easy-to-use interface and extensive learning resources make it accessible to users regardless of their technical expertise.

vcita Company Details

vcita, the company behind vcita app, was founded in 2010 and has been widely recognized for its customer support and small business solutions. Since its inception, vcita has become a major player in the software industry, catering specifically to small teams and micro-businesses in various sectors, and is often praised in vcita software reviews. In particular, the company has focused on providing a comprehensive management platform for service-oriented businesses such as agencies, law firms, consulting firms, coaches, health clinics, and home repair companies. vcita’s platform combines multiple functionalities including customer relationship management (CRM), digital marketing solutions, payment processing, team collaboration, and lead generation tools. This multi-faceted approach has positioned vcita as the go-to solution for corporate management needs, especially for those looking for robust scheduling capabilities and the ability to integrate services such as QuickBooks and Zoom for a more cohesive workflow. The easy-to-use platform, complemented by a comprehensive set of learning resources, underscores vcita’s commitment to helping its users optimize their workflows and achieve their business goals.

Company Name: vcita

CEO Name: Itzik Levy

Est Year: 2010

Employees: 201-500

HQ Location: Bellevue, Washington

Itzik Levy
Itzik Levy
CEO and founder
Shelly Bar-Nahor
Shelly Bar-Nahor
CPO

vcita Demo & Media

vcita Top Features

Client Management

Provides a powerful CRM application that helps businesses grow customer relationships

Marketing

Provides comprehensive marketing software with the most intuitive marketing features to help marketers get immediate results

App Market

The App Market integrates VCITA with the tools a company already uses to run and grow its business, so everything is in one place.

Payment Collection

Provides online payment processing software for small businesses to quote, invoice, and bill customers from anywhere. all in one simple application.

Client Portal

Provides businesses with a branded customer portal software that makes life easier for customers by allowing them to schedule appointments, pay for services, share files online, and more.

BizAI

Serves as a combination high-level business advisor, loyal assistant, and copywriter, helping companies generate more business, improve performance, and enjoy stronger customer relationships.

Scheduling and Calendar

Helps busy professionals schedule meetings and appointments

Lead Capturing

Serves as an online lead capture software that captures visitors' attention with targeted calls-to-action that win clicks & drive revenue.

Pros of vcita

  • Perfectly integrates calendar with website, sales tracking, and invoicing
  • Simple yet functional
  • Robust infrastructure for customer support
  • Intuitive design
  • Seamlessly integrates with Zoom
  • Allows for detailed meeting customization
  • Enormous time savings
  • Mobile-friendly

Cons of vcita

  • Limited choice of online payment links
  • Can’t delete contacts and appointments made in error
  • Use of some confusing acronyms or terminology

vcita Pricing

VCITA is known for delivering the best of the best thought leadership opportunities to accelerate the success of companies and professionals across all industries and audiences.
Depending on an organization’s needs, they offer three tiers of offerings, namely Essentials, Businesses, and Platinum.
Let’s take a look at the details of these pricing plans below.

ESSENTIALS
$29 /month when billed annually
$348/ year when billed annually

BUSINESS & PAYMENTS MANAGEMENT

  • Client management
  • Secure client portal
  • Customized billing & invoicing workflows
  • E-signable estimates
  • Accept payments through various integrations: Stripe, Square, Paypal & Venmo
  • Online scheduling & Business calendar
  • Zoom integration

MARKETING AND CLIENT COMMUNICATION

  • Online lead capturing widget
  • Send & customize automated campaigns
  • Monthly SMS credit – inside US (250)
  • Monthly SMS credit – outside US (50)

AUTOMATION AND REMINDERS

  • Automated billing
  • Automated reminders

SUPPORT, SET-UP AND INTEGRATIONS

  • Set-up & installation session (45 min.) ($150 per session)
  • Support (Email)
BUSINESS
$54 /month when billed annually
$648/year when billed annually

BUSINESS & PAYMENTS MANAGEMENT

  • Client management
  • Secure client portal
  • Customized billing & invoicing workflows
  • E-signable estimates
  • Accept payments through various integrations: Stripe, Square, Paypal & Venmo
  • Online scheduling & Business calendar
  • Zoom integration

MARKETING AND CLIENT COMMUNICATION

  • Online lead capturing widget
  • Send & customize automated campaigns (5000)
  • Email campaign recipients 
  • Email & SMS marketing campaigns
  • Monthly SMS credit – inside US (250)
  • Monthly SMS credit – outside US (50)
  • Online coupons
  • Remove “Powered by vcita” from online assets

AUTOMATION AND REMINDERS

  • Automated billing
  • Automated reminders
  • SMS notifications & reminders

SUPPORT, SET-UP AND INTEGRATIONS

  • Google Analytics, QuickBooks integration
  • Set-up & installation session (45 min.) (1 free session)
  • Support (Email + Phone)
  • HIPAA Compliant + BAA
PLATINUM
$93 /month when billed annually
$1116

BUSINESS & PAYMENTS MANAGEMENT

  • Client management
  • Secure client portal
  • Customized billing & invoicing workflows
  • E-signable estimates
  • Accept payments through various integrations: Stripe, Square, Paypal & Venmo
  • Online scheduling & Business calendar
  • Zoom integration
  • Business performance reports

MARKETING AND CLIENT COMMUNICATION

  • Online lead capturing widget
  • Automated campaigns (Send & customize automated campaigns)
  • Send & customize automated campaigns (10000)
  • Email campaign recipients 
  • Reserve with Google integration
  • Two-way texting with clients (US & Canada only)
  • Email & SMS marketing campaigns
  • Monthly SMS credit – inside US (500)
  • Monthly SMS credit – outside US (100)
  • Online coupons
  • Remove “Powered by vcita” from online assets

AUTOMATION AND REMINDERS

  • Automated billing
  • Automated reminders
  • SMS notifications & reminders
  • Customize email templates & notification scheme

SUPPORT, SET-UP AND INTEGRATIONS

  • Google Analytics, QuickBooks integration
  • Zapier integration
  • Set-up & installation session (45 min.) (2 free sessions)
  • Support (Priority)
  • HIPAA Compliant + BAA

vcita Price Comparison

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User Reviews

4.4
4.4 out of 5 stars (based on 83 reviews)

Vcita has revolutionised our business…

November 2, 2023

Vcita has revolutionised our business by providing a 100% reliable booking system for our customers including txt reminders and after service contact.

Avatar for Top Hat Chimney Sweeps
Top Hat Chimney Sweeps
Review Source: Trustpilot

Its more feasible

November 1, 2023

It makes communication more easier and handling docs which i like the most of it. Cheers!!!

Avatar for Abubacar Vora
Abubacar Vora
Review Source: Trustpilot

Awesome Customer Service

October 29, 2023

Since switching to Vcita I have received more website activity with new customers. Almost over night. Customer Service is awesome.

Avatar for Gib Hahn
Gib Hahn
Review Source: Trustpilot

I love the efficiency of this program

October 25, 2023

I love the efficiency of this program. This program allows me to present as the professional that I AM. It allows my clients to schedule the session times that are appropriate for them. The efficiency of the program allows payments to be secured at the time of scheduling and that is the best asset for my practice. Great program!

Avatar for Your Soul Recovery
Your Soul Recovery
Review Source: Trustpilot

I love Vcita

October 23, 2023

I love Vcita. The platform allows me to document my interactions with clients, create invoices, offer coupons and discounts, send SMS and email marketing, and even allows for scheduling options. It’s a one-stop shop for small businesses.

Avatar for latoya
latoya
Review Source: Trustpilot

What Kind of Support vcita Offers?

Vcita’s customer support infrastructure helps customers solve problems by providing comprehensive guides to key product features, workflows, and partner programs. They also provide answers to frequently asked questions while maintaining direct contact with customers via the status page and live chat.
Live Chat
Forum & Ticket
Tutorial Videos & Documentation
Tutorial Video & Help Documentation
Webinars

vcita FAQs

The benefits include streamlining business workflows, managing client relationships, integrating fee collection and payment, facilitating team collaboration, and enhancing lead generation efforts, all within a single platform designed for service-based businesses such as law firms, consulting firms, and healthcare clinics. 
The setup process for vcita involves creating an account on their platform, followed by a simple, guided onboarding process. This process may include adding a widget to your website for seamless scheduling. Users can access a rich library of learning resources, including a help center and on-demand webinars, to efficiently navigate and customize the platform according to their business needs, especially for sending reminders and processing online payments.
Industries that offer professional services, such as agencies, law firms, consulting firms, coaches, health clinics, and home repair companies, can benefit significantly by leveraging the comprehensive suite of management tools. 
Vcita implements robust security measures to protect user data, including encryption of sensitive information, secure data storage practices, and compliance with relevant privacy regulations to ensure that user information is protected from unauthorized access.
Yes, vcita is a legitimate platform founded in 2010. Multiple vcita reviews reflect the platform’s proven track record of helping hundreds of thousands of small teams and micro-businesses achieve their goals through its comprehensive suite of CRM, digital marketing, royalty collection, and collaboration tools. 
Vcita is worth the money, especially for service-based businesses that want to streamline their operations, manage customer interactions, process payments, and grow their customer base, all from a single, easy-to-use platform. 
Vcita offers integrations with various other software like QuickBooks and Zoom to enhance functionality and streamline workflows, facilitating seamless operations across platforms. Integrations include popular email marketing tools, social media platforms, calendar applications, and accounting software, allowing businesses to connect vcita with their existing tech stack for improved efficiency.

Platforms Supported

Review Method

At BeginDot, we go through each product in detail so that we can prove the most authentic information to our audience. We try the products, go through documentation, do research in user sentiments before adding our final recommendation. 

Affiliate Disclosure: BeginDot is reader-supported. When you buy through links on our site, we may earn an affiliate commission.

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