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Based on 192 user reviews, Telegram has an overall rating of 2.66 out of 5 stars.


Telegram Review (2024): Pricing, Pros & Cons

A detailed review of Telegram, one of the top messaging apps. You can use it for instant messaging, voice and video calls.

Ease of Use
Value For Money
Customer Support

What is Telegram?

Telegram is a popular messaging app that you can use on your mobile phone or desktop. It is considered one of the secure and private apps preferred by users.

The end-to-end encryption makes sure that your messages are private. While there are other popular messaging apps, Telegram is the first choice for many users because of its tight privacy.

Another advantage of the platform is that it gives you the option to add members up to 20,000 in a group.

Telegram Company Details

Pavel Durov is a well-known tech entrepreneur and founder of Russian social media site VK and popular messaging app Telegram. The Telegram platform has a use base of over 550 million active members.

Company Name: Telegram Messenger

CEO Name: Pavel Durov

Est Year: 2013

Employees: 251-500

HQ Location: Dubai

Telegram Demo & Media

Telegram Top Features

Free to use
Messaging, voice & video calls
Self-destructing messages
Group video call option
End-to-end encryption
Share photos, videos, files
Large group option
Video streaming option

Pros of Telegram

  • Completely free to use
  • Tight security & privacy
  • Send text messages
  • Make voice & video calls
  • Share photos, videos, files
  • Groups with up to 20K members
  • Live streaming option

Cons of Telegram

  • Need a phone number
  • Collects your data
  • Limited userbase

Telegram Pricing

Telegram is completely free to use.

Telegram Price Comparison

Compare price of Telegram With some of the top competitors.
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User Reviews

2.7 out of 5 stars (based on 192 reviews)

Blocking spam is a paid feature

January 30, 2024

I can’t rate Telegram higher than one star when the option to block audio and video messages from spam bots is a premium feature.

Avatar for Olav
Review Source: Trustpilot

Telegram use to be a good msging app

January 27, 2024

Telegram use to be a good msging app. But now they ban the number for no reason…Its a platform for girls to bash guys and the platform just supports girls.. My number got banned twice in last one month for no reason. And no one replies if you ask support to unban…worst msging app. They should be closed down

Avatar for Nicka S
Nicka S
Review Source: Trustpilot

There is no customer support

January 25, 2024

There is no customer support. My wife’s telegram was blocked by intruders, and I asked support to restore her page. They wrote that they would respond, but a month later no one answered.

Avatar for Ernico
Review Source: Trustpilot

Their support is literally zero

January 14, 2024

Their support is literally zeroI sent email for them through sms and contact email of telegram but there was no any answer, even many people waited for years, it’s like this is anonymous app so there is no real support to help, they don’t know what’s it like to lost an account with many contacts in it, work and so many things attached to it

Avatar for Kimmy
Review Source: Trustpilot

It's a dangerous place with no policies…

January 14, 2024

It’s a dangerous place with no policies at all, break the law do what you want and Telegram does not care. it should be taken down. there are so many scammers on it and no wonder what with the woeful lack of common respect from the creators.

Avatar for Simon
Review Source: Trustpilot

Telegram Detail

Telegram is a cloud-based mobile and desktop messaging app that you can use for messaging as well as making voice or video calls.

Telegram is particularly popular among users to create groups and have private discussions within a closed group. The app has grown over the years and has become like a social app that is preferred by many users over top popular social apps.

You can use Telegram for sending text messages, making voice and video calls. Also, it gives you the option to share photos, files, videos, etc.


Create Groups

Groups are a very important part of Telegram. It gives you the option to create groups with up to 20,000 members making it a great solution for any social group or business to manage regular communication.

Other than sharing messages and text content, it offers you a group video-calling option.

Use Telegram for Courses & Tutorials

If you are offering any course or tutorial, you can use Telegram to create a private group for your members and share a daily update.

Another advantage is that you can tutorial by sharing your screen so that it becomes easier for your members to understand your content better.


As it supports tabs and desktops, it becomes even easier for the members to consume your content better through any of their preferred devices.

Live Stream With Telegram

Not only messaging or calls, but you can also use Telegram to live stream any event, class to engage your audience.

Show More

What Kind of Support Telegram Offers?

There are good amount of tutorials, videos to help users around the Telegram interface and features to help the users understand the product better.
Social Media
Tutorial Videos & Documentation

Telegram FAQs

Telegram is a completely free-to-use, secure, and private messaging and calling app.
Yes, the Telegram app comes with tight privacy and security feature.
Yes, Telegram offers voice and video calling options along with instant messaging. It also offers group video calling feature.
While WhatsApp has a much wider user base, Telegram is considered a better app in terms of privacy and security.

Platforms Supported

Review Method

At BeginDot, we go through each product in detail so that we can prove the most authentic information to our audience. We try the products, go through documentation, do research in user sentiments before adding our final recommendation. 

Affiliate Disclosure: BeginDot is reader-supported. When you buy through links on our site, we may earn an affiliate commission.

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