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Smartsheet Review (2024): Pricing, Pros & Cons

Smartsheet is a cloud-based platform that enables businesses and teams to plan, execute, and manage projects and processes in real-time through collaborative spreadsheets, project management tools, and automated workflows.

Ease of Use
Value For Money
Customer Support

What is Smartsheet?

Smartsheet is a cloud-based platform that simplifies collaborative work management. Founded in 2005 and headquartered in Bellevue, Washington, Smartsheet empowers teams by providing solutions that streamline processes, manage projects, and increase productivity. An intuitive interface and rich functionality support various project management and collaboration needs. The platform supports a free plan for individual users and small teams and three paid tiers that offer comprehensive features tailored to different business needs.

What is Smartsheet good for?

Smartsheet enables teams and organizations to efficiently manage projects, workflows, and tasks. It is particularly useful for enhancing teamwork, improving project visibility, and facilitating real-time collaboration across diverse teams. The platform’s capabilities include task assignment, timeline tracking, data reporting, and resource management, making it ideal for managing complex projects and streamlining day-to-day operations. In addition, Smartsheet offers customizable templates and automation features that significantly reduce manual effort and streamline task completion.

Who should use Smartsheet?

Smartsheet is ideal for organizations of all sizes, from small teams to large enterprises, looking to improve project management and collaboration. It appeals to a wide audience, including project managers, IT professionals, operations teams, and marketing departments. Organizations in various industries looking to increase productivity, ensure project visibility, and foster a collaborative work environment will find Smartsheet a valuable tool. Its scalability and customizable features make it an attractive option for NGOs, educational institutions, and government agencies looking to improve their project management practices.

Smartsheet Company Details

Smartsheet Inc. was founded in 2005 and is headquartered in Bellevue, Washington. As a leading provider of collaborative work management software, this innovative company has grown significantly over the years. With over 3,000 employees, Smartsheet is dedicated to providing solutions that improve project management, streamline processes and increase productivity across multiple industries. The company’s commitment to improving teamwork and organizational efficiency through its versatile platform has made it a trusted partner for many prominent brands worldwide. With its intuitive interface and comprehensive feature set, Smartsheet Inc. continues to grow and serve customers with varying needs through a mix of free and premium subscription plans.

Company Name: Smartsheet Inc.

CEO Name: Mark Mader

Est Year: 2005

Employees: 1001-5000

HQ Location: Washington, United States

Mark Mader CEO Smartsheet
Mark Mader
President & CEO

Smartsheet Demo & Media

Smartsheet Top Features

Unlimited Sheets and Viewers

You can use Smartsheet to create unlimited sheets to manage your projects while ensuring everyone can view them.

Editors Support

You can add editors on Smartsheet who can edit the sheets, reports and dashboard to keep the project on track.

Multiple Views

Smartsheet offers Gantt, Grid, Card and Calendar views for your work, tasks, projects and programs.


This feature enables the user to compare the planned and actual work schedules.

Customized Forms

It allows you to customize the forms to add the brand’s images, colors, and logos for collecting consistent and error-free data.

Real-Time Status View

The platform offers executive visibility through real-time of the project status with visuals and KPIs.

Automated Workflow

You can use Smartsheet to automate recurring tasks and repetitive processes by locking rows, requesting updates and approvals and sending alerts.

Brandfolder Digital Asset Management

Brandfolder helps the team to manage and further distribute its assets to understand its performance.

Work Insights

Smartsheet provides work insights by visualizing the key trends and activities of work which help identify bottlenecks.

Contextual Conversation

Contextual conversations help the team in faster decisions through improved visibility and quick references.

Pros of Smartsheet

  • Customizable sheets and dashboard
  • Insightful dashboard
  • Workflow optimization through data analysis
  • Robust data protection
  • Supports automation 
  • Markup tools and proofing

Cons of Smartsheet

  • Row and cell link limitations
  • Requires active administrator
  • Steep learning curve

Smartsheet Pricing

Smartsheet offers a completely free plan that can be used by 1 user and max 2 editors. And it offers 500 MB attachment storage & 100 automation per month.

If you need more resources and premium features, you can choose from 3 paid plans.

Here are the details.

Free Plan
Monthly Billing: $0 User/Month
Yearly Billing: $0 User/Month
  • Up to 2 editors
  • 2 sheets
  • Gantt, Grid, Card, Calendar views
  • Dashboards and reports
  • 500 MB attachment storage
  • 100 automations per month
  • Login with Microsoft 365, Google Workspace, or Apple ID
  • Help & Learning Center and Community support 
Pro Plan
Monthly Billing: $9 User/Month
Yearly Billing: $7 User/Month
  • Includes Free plan, plus
  • Up to 10 editors (paid license required to edit)
  • Unlimited sheets
  • Unlimited viewers
  •  Unlimited dashboards, reports, and forms
  • 20 GB attachment storage
  • 250 automations per month
  • Integrations with Microsoft 365, Teams, Google Workspace, Slack, Box, and Dropbox
  • User Management
  •  Email support
Business Plan
Monthly Billing: $32 User/Month
Yearly Billing: $25 User/Month
  • Includes Pro plan, plus
  • Unlimited editors
  • User, group, license management
  • Baselines
  • Forms with conditional logic
  • Publish sheets, reports, and dashboards
  • 1 TB attachment storage
  • Unlimited automations
  • Brandfolder, Adobe Creative Cloud, Tableau, and PowerBI integrations
  • Activity log
  • Document builder
  • Proofing
  • Access to Smartsheet University
  • Access to Standard and Professional Support 
Enterprise Plan
Monthly Billing: Custom
Yearly Billing: Custom
  • Everything in Business Plan, Plus
  • Single sign-on/SAML
  • Directory integration and account discovery
  • Enterprise Plan Manager
  • WorkApps: Curated experiences based on user roles
  • Work Insights: Instantly analyze your data
  • Unlimited attachment storage
  • Chargeback reports
  • DocuSign integration
  • Domain validation
  • Custom email domains
  • Standard Support and access to Professional Support

Smartsheet Price Comparison

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What Kind of Support Smartsheet Offers?

Smartsheet comes with a lot of content to educate users. They have a comprehensive help and support section where you can find many informational articles. They have Smartsheet University that will give you access eLearning, instructor-led training, and certification. You can also check the product demo or get in touch with the support team.
Email Support
Social Media
Forum & Ticket
Tutorial Videos & Documentation

Smartsheet FAQs

Smartsheet is a legitimate provider of collaborative work management software, founded in 2005 and headquartered in Bellevue, Washington. Serving numerous prominent brands with over 3,000 employees, the company is known for its robust platform designed to improve teamwork and project management.
Smartsheet is worth paying for, especially for organizations looking to streamline processes, manage projects, and increase productivity efficiently. With a free plan and three paid plans with advanced features, it meets a wide range of needs and provides value for money through its rich functionality and intuitive interface.
Smartsheet offers integrations with a wide range of other software to increase its usefulness and flexibility in various workflows. Integrations are designed to increase efficiency and allow users to seamlessly connect Smartsheet with their existing tools and systems, although specific integration partners are not detailed in the factual information provided.
Yes, Smartsheet offers a team collaboration option that enables teams to streamline processes and manage projects more effectively. The platform is specifically designed to facilitate efficient teamwork and project management capabilities, making it a preferred choice for organizations focused on improving collaboration.
Smartsheet is equipped to handle large projects with features like project planning, resource management, and scalability. It’s designed to meet the needs of both small teams and large enterprises, effectively supporting complex project requirements.
Smartsheet is suitable for small businesses and offers a range of plans, including a free option that allows teams to experience the benefits of streamlined project management and team collaboration without a significant investment.
Smartsheet is committed to ensuring a high level of security for its users, implementing robust security measures to protect data and privacy. It is designed to meet strict compliance standards, although specific security protocols and compliance certifications are not detailed in the factual information provided.

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At BeginDot, we go through each product in detail so that we can prove the most authentic information to our audience. We try the products, go through documentation, do research in user sentiments before adding our final recommendation. 

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