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Based on 1206 user reviews, Skype has an overall rating of 2.18 out of 5 stars.

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Skype Review (2024): Pricing, Pros & Cons

One of the most popular communication software that has been around since 2003. Audio & video calls, messaging, conference and more.

0%
Ease of Use
94%
Features
94%
Value For Money
92%
Customer Support
92%

What is Skype?

Skype is a very popular software that you can use for audio and video calling. Skype is a popular web-based communication app that offers a simple and easy option to get connected.

You can use Skype to make video calls to your friends and family anywhere in the world. You can also use the app for your business and get connected. Other than calling, you can use Skype to chat with anyone, share files, and share screen.

Skype Company Details

Company Name: Microsoft Corporation

Est Year: 2003

Employees: 1001-5000

HQ Location: Luxembourg

Skype Demo & Media

Skype Top Features

Easy to use
Free to use
Available for all the platforms
Call to phone
Screen sharing option
Call & Conference recording option
Free voicemail service
End-to-End encryption
Free text messages, free video call
Custom reactions

Pros of Skype

  • Allows you to make free calls to other Skype users
  • The quality of calls is generally very good
  • You can also make paid calls to mobile phones and landlines
  • Very user-friendly and easy to set up
  • Instant messaging, video calling, file sharing, etc.

Cons of Skype

  • The quality of calls can sometimes be poor
  • Some features, such as video calling, require a paid subscription
  • There have been security concerns in the past with Skype

Skype Pricing

Though most of the Skype features are free. There is a cost involved if you wish to make a call from Skype to a phone. The price varies depending on the location.

Skype-Pricing

Skype Price Comparison

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User Reviews

2.2
2.2 out of 5 stars (based on 1,206 reviews)

Don't by skype credit, it's a scam

February 8, 2024

I bought skype credit today. My credit card balance was charged, but skype mobile app show processing… then it got error and no credit added to my Skype account.Also, there’s no way to content Skype’s support. No email, no hotline and online help page is just like FAQ which just say check the payment, check the balance blah blah blah… I found no way to get my money back nor get the credit that I bought.

Avatar for Binh Truong Dac
Binh Truong Dac
Review Source: Trustpilot

In app purchase does not work

February 6, 2024

I purchased an international call subscription on Skype and paid in app via Apple Pay. Apple took the payment but the subscription never came through. I’ve contacted both Apple and Skype multiple times about this and each point to the other as the responsible party. Apple refuses to refund the money and Skype refuses to activate the subscription as they say Apple has not sent through the required information. I have never had such a disappointing experience with an in-app purchase. This is outright fraud on the part of Skype.

Avatar for Nina
Nina
Review Source: Trustpilot

The Most Inconsistent & Unreliable App…

January 30, 2024

The Most Inconsistent & Unreliable App I Have Ever Used

Avatar for Matt Jones
Matt Jones
Review Source: Trustpilot

I wish I can give Skype 0 stars

January 24, 2024

I wish I can give Skype 0 stars. I have paid for credit which I have not received. This has happened several times and only after contacting them do I get my credit added to my account but on this occasion, they are saying they cannot see my credit as paid when it has been taken from my bank and I received a receipt as proof of payment. I contacted them again and they are saying they have applied for my money to be refunded. They never applied for it to be taken!!! Am done. Skype, you are dishonest and all bad deeds will return to you two fold.

Avatar for Rayne
Rayne
Review Source: Trustpilot

I have been online business and social…

January 15, 2024

I have been online business and social for 28 yrs and counting. No single App, has caused me or friends in countries that have mountainous restrictions…to be able to communicate, more frustration, due to its profound museum, ready dysfunction I have forced uninstalled everything that has anything remotely associated with Microsoft

Avatar for John Bortolin
John Bortolin
Review Source: Trustpilot

Skype Detail

Are you looking for the best Skype alternatives, you will find some of the best communication software in this article that are similar to Skype.

Skype has been around for years, it used to be the most used web call and communication system before the existence of most communication platforms like WhatsApp and others.

The simple interface of Skype still makes it one of the top solutions when it comes to communication.

Skype is owned by the tech giant Microsoft. You can use it to make free international calls through web or the mobile apps.

You can use Skype to make fast calls and make contacts with people in many forms. You can also use separate screens and displays that work with different types of controls in mind, thus adding to the convenience.

The screen-sharing feature also works for presentation purposes.

Skype

Skype Audio & Video Calls

Skype was primarily used as a web-based video calling app for personal and business use. When internal calling used to be an expensive deal, Skype was a leading and most commonly used solution for making calls.

You can use Skype for making audio as well as video calls anywhere using the web or the phone app.

Make Calls to Any Phone

If you have Skype pro, you can make calls to any mobile phone as well as landline phones.

Instant Messaging

Other than calling, you can use Skype as a messaging app. You can send quick messages to your contacts. You can also send SMS from Skype to any phone. Any information and files that you share over Skype are secured with end-to-end encryption.

Audio or Video Conference

Other than one-on-one calling, you can use Skype for audio or video conferences. As most companies started working from home these days, the requirement for quality video conferencing app is also increasing.

Skype gives you the option to host conferences with up to 100 members at a time making it a a great solution for small and medium-sized businesses.

When it comes to businesses, the recording option offered by Skype can be a very handy option so that you can keep a record of all the important meetings and conferences that you do with your team.

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What Kind of Support Skype Offers?

Skype is a very popular product so there are tons of tutorials around the product. They have a very active community where you can add your questions to get answers. You can also contact the support team.
Email Support
Forum & Ticket
Tutorial Videos & Documentation

Skype FAQs

Skype is one of the most popular communication software that has been around since 2003. You can use this software for one-on-one or group conversations. You can send messages, send voice mail, share screen and a lot more.
Most Skype services are free. However, if you wish to make a call from Skype to a phone there is minimal cost involved.
Certainly. Skype comes with its app for all platforms.
Certainly, you can. Skype gives you the option to host audio or video conferences with up to 100 users.

Platforms Supported

Review Method

At BeginDot, we go through each product in detail so that we can prove the most authentic information to our audience. We try the products, go through documentation, do research in user sentiments before adding our final recommendation. 

Affiliate Disclosure: BeginDot is reader-supported. When you buy through links on our site, we may earn an affiliate commission.

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