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NinjaOne Review (2024): Pricing, Pros & Cons

Manage, update, and assist with all your devices. Make device management easier. Recognized as the top choice by MSPs and IT Departments globally.

Ease of Use
Value For Money
Customer Support

What is NinjaOne?

The NinjaOne platform, previously known as NinjaRMM, makes it faster for MSPs (Managed Service Providers) and IT professionals to manage and secure the devices used by organizations every day. Whether it’s a Windows computer, a Mac, a Linux-based system, a physical device, or a virtual one, this all-in-one IT management solution gives a clear view of the health and status of all devices.

With NinjaOne, customers can start using the platform within days, not weeks or months, thanks to its user-friendly interface and unlimited support for getting started. Technicians can be trained and start being productive in just a few hours, allowing them to monitor, fix issues, enhance security, and provide remote support to users promptly.

NinjaOne also offers extensive automation features. It comes with pre-set policies and a large collection of ready-made scripts, so almost any task or response to alerts can be automated. This saves many hours each week and lets technicians focus on more important tasks.

NinjaOne Company Details

NinjaOne, founded in 2013, is headquartered in Austin, Texas, United States. Led by CEO Salvatore Sferlazza, the company boasts a workforce of 1001-5000 employees.

Company Name: NinjaOne

CEO Name: Salvatore Sferlazza

Est Year: 2013

Employees: 1001-5000

HQ Location: Austin, Texas, United States

Salvatore Sferlazza

NinjaOne Demo & Media

NinjaOne Top Features

Automated Remediation

NinjaOne identifies and rectifies system issues autonomously, reducing manual efforts.

Asset Management

This feature provides a detailed summary of the status and setup of each device.

Remote Control

NinjaOne grants quick and secure access to devices, facilitating prompt resolution of issues.

Task Automation

Automated routine tasks guarantee steady system performance.

Reporting & Analytics

Users have the ability to produce comprehensive insights, monitoring both performance and system health.

Project Management

This guarantees smooth execution of IT projects and the achievement of milestones.

Customizable Dashboards

Users have the flexibility to customize their perspectives, honing in on their top priorities.

Mobile App

Access while on the move guarantees IT professionals can oversee and handle tasks from any location.

Compliance Management

NinjaOne aids in ensuring systems comply with necessary standards and regulations.

Network Monitoring

Consistent monitoring of network health helps prevent unforeseen downtime.

Pros of NinjaOne

  • Exceptional customer service – ensures that users receive the guidance and support they need
  • Offers a wide range of useful tools and functionalities
  • Provides all the essential information about computers and their activities
  • Technical support is reliable and effective
  • Provides good security features

Cons of NinjaOne

  • Slow operation or performance issues
  • Challenging navigation or usability issues
  • New users may find it difficult to set up and get oriented initially.

NinjaOne Pricing

Experience NinjaOne with our free trial and explore its features with our free version. For custom pricing, visit

NinjaOne Price Comparison

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What Kind of Support NinjaOne Offers?

NinjaOne provides comprehensive product support through Email, Live Chat, Social Media, Ticketing, Tutorial Videos, Phone, and Premium Support, ensuring you receive assistance in the way that best suits your needs.
Email Support
Live Chat
Social Media
Forum & Ticket
Tutorial Videos & Documentation
Phone Support
Premium Support

NinjaOne FAQs

Mainly the technology, finance, and healthcare sectors.
There’s a slight learning curve, particularly regarding advanced features.
Yes, it includes tools for team collaboration.
Yes, there is a mobile application available for monitoring and management while on the move.
Yes, it helps ensure systems adhere to regulatory standards.

Platforms Supported

Review Method

At BeginDot, we go through each product in detail so that we can prove the most authentic information to our audience. We try the products, go through documentation, do research in user sentiments before adding our final recommendation. 

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