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Microsoft Forms Review (2024): Pricing, Pros & Cons

Microsoft Forms is a versatile Web-based application developed by Microsoft that provides tools for creating surveys, quizzes, and polls to gather data and insights, and integrates seamlessly with other Microsoft Office products for efficient data analysis and collaboration.

Ease of Use
Value For Money
Customer Support

What is Microsoft Forms?

Microsoft Forms is a versatile online tool developed by Microsoft that makes it easy to create and distribute surveys, quizzes, and polls, and is often compared in user reviews to Google Forms for its functionality and ease of use. Released in June 2016 as part of the Office 365 suite, it allows users to quickly create assessments with automatic grading options, making it an efficient solution for gathering information. The software supports real-time data collection and analysis, with features that allow results to be viewed as they come in. In addition, Microsoft Forms provides options for exporting data directly to Microsoft Excel for further analysis, making it even more useful for comprehensive data handling and reporting.

What is Microsoft Forms Good for?

Microsoft Forms is particularly well suited for creating and managing online surveys, quizzes, and polls in an educational or business context. Its strength lies in its ability to provide automatic grading for online tests, making it a useful tool for educators to assess student knowledge and receive positive feedback in Microsoft Forms reviews. For businesses, it is an efficient way to gather feedback, conduct market research, or measure employee satisfaction. Real-time data collection and built-in analytics provide immediate insight into participant responses, with the added ability to export these results to Excel for deeper analysis or scoring. This makes Forms an effective tool for decision-making and performance evaluation.

Who Should Use Microsoft Forms?

The primary target audience for Microsoft Forms includes educators, students, and business professionals looking to gather insights or assess knowledge, with its overall rating reflecting its utility and ease of use compared to tools like JotForm. It is ideal for Office 365 Education customers, making it a valuable resource for academic institutions for purposes ranging from student assessments to feedback collection. Microsoft 365 Apps for Business customers can use Forms to conduct internal surveys, market research, or customer feedback campaigns, taking advantage of its seamless integration with other Office 365 applications. Finally, individuals with a Microsoft account (Hotmail, Live, or can use the tool to create personal surveys and online tests, making it an online form builder for a wide range of users.

Microsoft Forms Company Details

Microsoft Corporation, the company behind Microsoft Forms, is a worldwide technology leader founded on April 4, 1975, by Bill Gates and Paul Allen. Known for its software, services, devices and solutions that help people and businesses realize their full potential, Microsoft is one of the largest companies in the world by market capitalization. Headquartered in Redmond, Wash., Microsoft operates in more than 190 countries and has more than 181,000 employees. Since its founding, Microsoft has pioneered the personal computer revolution and has significantly expanded its portfolio to include cloud computing, AI, gaming and productivity solutions, including the Office 365 suite, of which Forms is a part. With an unwavering commitment to innovation, Microsoft continues to invest billions in research and development each year, driving advancements in many areas of technology and digital services.

Company Name: Satya Nadella

CEO Name: 1975

Est Year: 10,001+ employees

Employees: 10,001+ employees

HQ Location: Redmond, Washington

Satya Nadella, Chairman and Chief Executive Officer, Microsoft
Satya Nadella
Chairman and Chief Executive Officer
Judson Althoff, Executive Vice President and Chief Commercial Officer, Microsoft
Judson Althoff
Executive Vice President and Chief Commercial Officer

Microsoft Forms Demo & Media

Microsoft Forms Top Features


Microsoft Forms helps users quickly turn insight into action by helping them visualize data in seconds with powerful, real-time charts and auto-generated reports. It also enables easy export to Excel for customized, in-depth analysis.

Cross-Device Compatibility

Microsoft Forms users can work on the go because the software works from any Web browser, on any device.

Seamless Integrations

Microsoft Forms seamlessly integrates with everyone's favorite applications to connect with your audience where they are. Users can easily share surveys to collaborate across groups. It also ensures that everyone's voice is heard with multilingual support.

Built-in AI and Smart Recommendations

With Microsoft Forms, users can sit back and let the built-in intelligence work for them. It makes it easy to get the right feedback for your organization's goals, regardless of skill level.

Anonymous Submissions

Microsoft Forms allows you to receive feedback without tracking who submitted it in situations where anonymity is required.

Pros of Microsoft Forms

  • Data is easily extracted
  • Excellent for feedback purposes
  • Facilitates the creation of customizable forms
  • Suitable for building workflows
  • Excellent user interface
  • Seamlessly integrates with Office 365 applications
  • Easily customizable themes
  • Scheduling feature
  • Easy visual data generation

Cons of Microsoft Forms

  • Branching and logic functions are a bit hard to follow
  • Limited customization flexibility
  • Limited form question formats

Microsoft Forms Pricing

Microsoft Forms is available as one of many applications in the Microsoft 365 suite of applications. As such, the app is priced along with the Microsoft 365 pricing plans. As such, interested individuals can choose either a “For Home” or “For Business” plan, both of which can be paid either monthly or annually.

Microsoft Forms Price Comparison

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User Reviews

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What Kind of Support Microsoft Forms Offers?

Microsoft Forms users enjoy the same level of support as other Microsoft 365 users, depending on their subscription choice. For example, users who have subscribed to the Personal and Family package have access to self-help resources, billing support, community support, and the ability to contact Microsoft Support. Similarly, users who have subscribed to the Work package have access to Admin Self-Help, more support plans, the ability to find a partner, and the ability to contact sales, in addition to the aforementioned resources. Similarly, other subscription packages provide access to different levels of support and support resources.
Email Support
Live Chat
Forum & Ticket
Tutorial Videos & Documentation
Phone Support
Premium Support

Microsoft Forms FAQs

Yes. it is a legitimate online survey creator that is part of Office 365, launched by Microsoft in June 2016. It is designed for creating surveys, online tests, and polls, with features such as auto-scoring and real-time results viewing.
Forms is included with Office 365 subscriptions, making it a valuable tool for subscribers who need to create surveys, online tests, and polls at no additional cost. For users with a Microsoft account, it offers a robust set of features that can enhance data collection and analysis efforts.
Forms offers integrations with several Microsoft Office products, including Excel for exporting results for deeper analysis, underscoring its utility as one of the most important Microsoft products for educational and professional purposes. It also integrates seamlessly with other Office 365 applications, enhancing productivity and collaboration within the suite.
Yes, it is suitable for both personal and professional use, and offers features that appeal to educators, business professionals, and individual users. Its convenience and flexibility make it an effective tool for a wide range of data collection and analysis tasks.
Some common issues with Forms include problems sharing forms, limitations in customizing the appearance of forms through templates, and occasional glitches with auto-highlighting. Users may also experience challenges when integrating responses with other Office 365 applications, a point to consider when comparing the convenience of using forms across different platforms, such as Microsoft Forms and Google Forms.
It  is highly effective for educational purposes, providing educators with a tool to create question sheets with automatic grading, surveys to collect feedback, and polls to engage students. The ease with which it integrates with Office 365 Education makes it even more useful in an academic environment. 
Yes, it can be configured to collect responses anonymously, making it suitable for sensitive surveys and polls where respondent privacy is a priority.
Data collected with Forms is secure because it adheres to Microsoft’s comprehensive security and compliance standards. Users can be confident in the confidentiality and integrity of the data collected through surveys and online tests.
Forms has limits on the number of questions per form and the number of responses that can be collected that are appropriate for most educational and small to medium-sized business needs. For large surveys, users should check these limits.
Forms provides built-in analytics for evaluating responses, and while it offers some level of customization in reporting, advanced users can export data to Excel for more detailed analysis and custom reporting.
Yes, Forms supports the inclusion of multimedia elements such as images and videos in forms and surveys, allowing for a more engaging and interactive respondent experience. This flexibility is part of the reason why forms are easy to use and receive positive reviews.

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