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Based on 95 user reviews, Airtable has an overall rating of 2.23 out of 5 stars.


Airtable Review (2024): Pricing, Pros & Cons

Airtable is a cloud-based platform that combines the simplicity of a spreadsheet with the complexity of a database, allowing businesses and individuals to organize, collaborate on, and manage their workflows and data.

Ease of Use
Value For Money
Customer Support

What is Airtable?

Airtable is an innovative project management and collaboration platform that combines the simplicity of a spreadsheet interface with the complexity of a powerful database. Launched in 2013 by co-founders Howie Liu, Andrew Ofstad, and Emmett Nicholas, Airtable has grown to support the diverse project management needs of over 300,000 companies worldwide.

It allows users to organize projects, workflows, and data into customizable spreadsheets and databases, facilitating team collaboration and data management across applications and industries.

What Is Airtable Good For?

Airtable excels at providing flexible, customizable solutions for project management and data organization. It supports a wide range of use cases, from content management and inventory tracking to event planning and CRM.

With an easy-to-use interface, extensive integration capabilities, and robust features such as real-time collaboration and automation tools, Airtable is well-suited to streamline business processes and increase team productivity. Its versatility makes it a valuable tool for managing complex projects and workflows in a centralized, accessible platform.

Who Should Use Airtable?

Airtable is designed for a wide audience, including small businesses, startups, non-profits, and large enterprises. It is particularly useful for project managers, marketing teams, product managers, and any professional involved in planning, organizing, and tracking projects or data.

With scalable plans, including a free tier for up to 5 creators and unlimited bases, Airtable meets the needs of a wide range of users – from individuals looking for simple task management to organizations requiring extensive data integration and collaboration across multiple teams.

Airtable Company Details

Co-founded in 2013 by Howie Liu, Andrew Ofstad, and Emmett Nicholas, Airtable is a leading project management solution provider. The company has successfully attracted over 300,000 companies that have integrated Airtable into their operational processes to improve data and project management. To date, Airtable has secured $1.36 billion in funding, demonstrating its significant growth and investor confidence in its innovative platform. The company’s offering includes a completely free plan designed to meet the needs of small businesses with unlimited bases and 5 creators, underscoring its commitment to helping businesses of all sizes organize their projects and data more efficiently.

Company Name: Formagrid, Inc.

CEO Name: Howie Liu

Est Year: 2013

Employees: 251-500

HQ Location: California, US

Howie Liu CEO Airtable
Howie Liu
Co-founder & CEO
Andrew Ofstad Co-founder Airtable
Andrew Ofstad
Emmett Nicholas co-founder Airtable
Emmett Nicholas

Airtable Demo & Media

Airtable Top Features

Interface Designer

The interface designer of Airtable allows you to create and share custom interfaces without coding skills.

Actionable Views

Airtable offers multiple views to read different data in flexible ways. Airtable supports the following views: Timeline, Kanban, Gantt, Calendar, Grid, Gallery and Form.

Airtable Automations

The Airtable Automations feature helps automate different processes to declutter the team’s work through the trigger and action logic.

Flexible Reporting

There are multiple extensions in Airtable, which help the users to create a customizable dashboard to include metrics that matter to the team.

Real-Time Data Sync

Airtable supports real-time automatic data sync from almost everywhere.

Pre-Made Templates

It houses tons of intuitive designs and pre-made templates to begin working on a project immediately.

Extensions Marketplace

On Airtable’s Extensions Marketplace, users can lay their hands on 40 Airtable-developed extensions and 20 scripts.

Robust Security

The platform provides users with the following security features: SSO integrations, 2FA and advanced account permissions.

Resource Management

You can use a programmable spreadsheet for time tracking and managing human resources.

Budget Reports and Dashboard

Budgeting is possible on Airtable through its custom spreadsheets.

Pros of Airtable

  • High customization 
  • Create custom interface for teams
  • Supports Excel worksheet functionality 
  • Easy data visualization 
  • Pleasing interface 
  • Supports multiple dashboards

Cons of Airtable

  • Form view layout lacks customization
  • Learning curve for non-coders

Airtable Pricing

Airtable offers a completely free plan that comes with unlimited bases, and 5 creators. It is good to get started for small businesses.

If you need more resources, here are the available premium plans.

Free Plan
  • Unlimited bases
  • Up to 5 creators or editors
  • Unlimited commenter & read-only users
  • Interface Designer
  • 1 extension per base
  • 1 sync integration
  • 1,200 records per base
  • 2GB of attachments per base
Plus Plan
Yearly Billing: $10/User/Month
  • Everything in Free, plus:
  • 3 extensions per base
  • 3 sync integrations
  • 5,000 records per base
  • 5GB of attachments per base
  • Custom branded forms
  • 6-month revision & snapshot history
  • Automatic table syncing
Pro Plan
Yearly Billing: $20/User/Month
  • Everything in Plus, plus:
  • 10 extensions per base
  • 7 sync integrations including Jira Cloud
  • 50,000 records per base
  • 20GB of attachments per base
  • Gantt & Timeline Views
  • Granular interface permissions
  • 1-year revision & snapshot history
  • Personal & locked views
  • Field & table editing permissions
Enterprise Plan
Custom Price
Yearly Billing: Custom Price
  • Everything in Pro, plus:
  • Unlimited workspaces per organization
  • Unlimited extensions
  • Salesforce & Jira on-prem sync integrations
  • 250,000 records per base
  • 1,000GB of attachments per base
  • Advanced interface controls
  • 3-year revision & snapshot history
  • SAML-based single sign-on
  • Enterprise-wide admin panel
  • Ongoing Success Program
  • Included Professional Services
  • Add-On Professional Services

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User Reviews

2.2 out of 5 stars (based on 95 reviews)

Canceled a few days ago but still get…

December 14, 2023

Canceled a few days ago but still get charged for something. The tool on its own is cool, but to charge people when they already canceled and paid is just a scam.

Avatar for Martin Kleine
Martin Kleine
Review Source: Trustpilot

I've been using Airtable for marketing…

October 13, 2023

I’ve been using Airtable for marketing and I absolutely love how it simplifies everything. The automations save me so much time, and the charts make it super easy to see our progress. It’s really changed the way I work for the better.

Avatar for Radek L
Radek L
Review Source: Trustpilot

Support chat bot IS A LOOP

October 11, 2023

I faced an issue and tried to contact support but their support chatbot is a loop. If you answer the question of the bot, even when you press “I still need help” the bot sends you back to where you started so you just end up pressing the button in a loop.

Avatar for David Ackermann
David Ackermann
Review Source: Trustpilot

They don't action unsubscribe requests

October 6, 2023

They don’t action unsubscribe requests. What benefit they think they get from continuing to spam people who’ve consciously said “no thanks” is a wonder. If they can’t get that to work or don’t want to, I wouldn’t trust them in any other way.

Avatar for Michael Bennett
Michael Bennett
Review Source: Trustpilot

No customer support/no sales support

September 29, 2023

We are mature tech start up, having used Airtable for CRM and Product HW and SW services, using a lot of bases and synching among them. The recent subscription model changes have resulted in a huge price increase per seat per month (25 to 45) with a feature change (multi synching being available only in the more expensive option) for the Pro subscription. While we are a small time customer with about 5k spend on Airtable p.a. the transition time to the new pricing was too short. We tried contacting sales and support team but they never responded to 4 of our emails during the last month. Overall this is totally unacceptable and unprofessional behaviour. I hope AT can get back on track with this.

Avatar for MZ
Review Source: Trustpilot

What Kind of Support Airtable Offers?

Airtable offers support through multiple channels such as product demo videos, webinars, documents, and articles to make users comfortable with all the features and options that Airtable offers. They also have an engaged community that you can join and ask your questions. You an also get in touch with the support team through live chat.
Email Support
Live Chat
Social Media
Forum & Ticket
Tutorial Videos & Documentation

Airtable FAQs

Yes, Airtable is a legitimate project management solution co-founded in 2013 by Howie Liu, Andrew Ofstad, and Emmett Nicholas. It has gained widespread recognition and is currently used by over 300,000 companies worldwide to manage business operations and data.
Airtable is worth paying for, especially for companies that need advanced features and more resources beyond the free plan. Its premium plans offer additional features tailored to the growing needs of businesses, making it a valuable tool for project management and data organization.
Airtable offers integrations with a wide variety of other software to enhance its functionality and versatility, including popular applications such as Slack, Salesforce, Dropbox, and Google Drive, allowing users to streamline their workflows and improve efficiency.
Airtable has implemented robust security measures to protect user data, including regular security audits, compliance with industry standards, and encryption of data in transit and at rest. These measures ensure that information stored on the platform is secure and accessible only to authorized users.
Yes, you can collaborate with your team on Airtable by sharing databases, assigning tasks, and communicating in real-time within the platform.
Yes, Airtable is a safe platform for your data, offering encryption, regular security audits, and compliance with industry standards to ensure data protection.

Platforms Supported

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At BeginDot, we go through each product in detail so that we can prove the most authentic information to our audience. We try the products, go through documentation, do research in user sentiments before adding our final recommendation. 

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