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Zuper Reviews (2024): Pricing, Pros & Cons

Field service that customizes to your needs. With Zuper, enhance your field operations and provite the best service with the most flexible and personalized field service management software.

Ease of Use
Value For Money
Customer Support

What is Zuper?

Zuper, an all-in-one field service management (FSM) software, serves as a gateway to streamlined operations and exceptional service delivery. Through Zuper, you can effortlessly manage scheduling and dispatch with its intuitive drag-and-drop interface, enabling easy job assignments based on skills, location, and availability. The software’s AI-powered optimization feature helps reduce travel time and fuel costs by intelligently planning routes. Technicians are empowered with a mobile app that allows them to access job details, customer information, contracts, and more while on the move, along with facilitating two-way communication with dispatchers and customers for efficient service coordination.

Zuper also enhances customer satisfaction by offering a customer portal for appointment management and automated reminders to keep customers informed and engaged. Moreover, the software goes beyond basic functionalities by providing inventory management tools to optimize warehouse stock levels and robust reporting and analytics capabilities to gain valuable insights into field operations.

Zuper Company Details

Founded in 2016 and headquartered in Sammamish, Washington, United States, the company, under the leadership of CEO Anand Subbaraj, has quickly emerged as a significant player in the industry. With a team numbering between 101 and 250 employees, it is dedicated to providing innovative solutions that address the evolving needs of its clients.

Company Name: Zuper

CEO Name: Anand Subbaraj

Year Founded: 2016

Employees: 101-250

HQ Location: Sammamish, Washington, United States

Anand Subbaraj

Zuper Screenshots and Media

Pros and Cons of Zuper

Pros of Zuper

  • Smooth and flexible user interface
  • Remarkable ability to tailor the platform to best suit any software
  • The software is committed to continuous improvement
  • Great mobile app – enables monitoring the locations of employees
  • Streamlines the entire service process from start to finish, ensuring that our team is consistently prepared for success

Cons of Zuper

  • Complexity for new users and lacks some advanced features, possibly needing customization
  • Long wait times for customer support and some implementation processes
  • Needs to have a more streamlined view of data statistics

Zuper Features

Work Order Management

The capability to centralize the automation and prioritization of job requests, technician schedules, and dispatching, leading to enhanced operational efficiency and optimized workflows.

Smart Scheduling

Intuitive drag-and-drop scheduling, allowing users to effortlessly assign new jobs and automatically match them based on availability, proximity, and qualifications.

Intelligent Dispatching

Intelligent dispatching feature ensures efficient allocation of jobs, ensuring that the appropriate individual always has the necessary information and is in the correct location, consistently delivering optimal results.

Location Intelligence

Enables precise tracking of time, GPS, and mileage, resulting in cost savings on fuel and payroll, while also ensuring customers remain informed and updated.

Estimate Management

This feature allows you to generate customizable estimates with just a few clicks, facilitating quicker decisions from clients and enabling you to prioritize job opportunities while on the move.

Contract Management

Easily edit, search, sign, and store all your contracts in a unified location, seamlessly integrating with your jobs and assets while facilitating the planning of preventative maintenance tasks.

Invoice Management

Manages service modifications, streamlines payments, and enables you to receive payments whether you're in the field or at the office.

Digital Payments

Allows you to accept credit, debit, e-checks/ACH payments online, on mobile, or in-person, including digital payment methods like Stripe.

Customized Workflows

Offers no-code settings and access for non-technical users, enabling quick and easy customization of workflows to align with your business requirements.

Asset Management

Efficiently manage the lifecycle of your customers' assets, automate preventive maintenance tasks, minimize costs, and enhance productivity and efficiency.

Zuper Pricing

Discover the perfect fit for your business needs with Zuper’s versatile product capabilities: Starter, Growth, and Enterprise. For detailed pricing information tailored to your requirements, simply request it via the following link: https://www.zuper.co/product-capabilities#
Request Pricing
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  • Work Order Management
  • Scheduling and Dispatching
  • Location Intelligence
  • Customer Management
  • Inventory Management
  • Estimates Management
  • Invoice Management
  • Digital Payments
  • Contract Management
  • Timesheet Management
Request Pricing
Request Pricing
  • Estimates Management
  • Invoice Management
  • Digital Payments
  • Contract Management
  • Timesheet Management
  • User Management
  • Notifications and Alerts
  • Checklists and Workflows
  • Reports and Dashboard
  • Apps Marketplace and Developer Ecosystem
Request Pricing
Request Pricing
  • Checklists and Workflows
  • Reports and Dashboard
  • Apps Marketplace and Developer Ecosystem
  • Onboarding and Support
  • Project Management (Coming Soon)
  • Route Optimization
  • Organizations and Properties
  • Customer Portal with Booking (Coming Soon)
  • Asset Management
  • Power Apps

Zuper Price Comparison

Compare price of Zuper With some of the top competitors.

What Kind of Support Does Zuper Offer?

Zuper offers a range of support options including email, phone, FAQs, live chat, and webinars, ensuring users have assistance and guidance readily available. With these diverse channels, Zuper prioritizes user satisfaction and aims to provide comprehensive support for a great experience.
Email Support
Live Chat
Social Media
Forum & Ticket
Tutorial Videos & Documentation
Phone Support

Zuper Alternatives

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Frequently Asked Questions About Zuper (FAQs)

Zuper caters to a diverse array of industries, encompassing home services such as plumbing, electrical work, appliance repair, and cleaning, while also serving the HVAC sector and various installation, maintenance, and repair fields.
Zuper is compatible with the following devices: Android, iPad, iPhone
Zuper offers assistance through Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 Live Representative, and Chat.
Zuper is classified as Field Service Management Software.
Zuper seamlessly integrates with a variety of applications, including Avalara, Field Nation, HubSpot CRM, HubSpot Service Hub, Jotform, Microsoft Teams, NetSuite, QuickBooks, RingCentral Engage Voice, SAP Concur, Salesforce.org Nonprofit Cloud, Slack, Stripe, SurveyMonkey, Twilio, Xero, ZenDesk Chat, and Zendesk Suite.

System Requirements and Supported Platforms

Review Method

At Begindot, we go through each product in detail so that we can prove the most authentic information to our audience. We try the products, go through documentation, do research in user sentiments before adding our final recommendation. 

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