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NextGen Healthcare Reviews (2024): Pricing, Pros & Cons

Award-winning Electronic Health Record system you can count on.

Ease of Use
Value For Money
Customer Support

What is NextGen Healthcare?

NextGen offers a cutting-edge electronic health record (EHR) platform designed to assist practices of all sizes in various areas such as billing, e-prescriptions, scheduling, financial management, and patient engagement. By providing valuable insights and improving financial outcomes, this platform enables medical practices to enhance productivity and coordinate care more effectively.

NextGen EHR analytics capabilities empower practices to manage population health and stratify risks, aiding in the precise identification of care gaps and the realization of both clinical and financial benefits. NextGen’s clinical care solutions strive to streamline provider workflows, reduce administrative burdens, and enhance the caregiver experience. Through leveraging its financial management tools, the company harmonizes financial and clinical solutions, encompassing end-to-end revenue cycle management (RCM) to better support practice objectives, enhance competitiveness, and reduce the overall cost of health IT ownership.

NextGen Healthcare offers a complete technology and services platform designed for ambulatory and specialty practices of all sizes. Their national interoperability ensures seamless exchange of patient data between systems, enables access to health information from any location, and simplifies personalized patient communications.

Explore our comprehensive NextGen review to determine if this software aligns with the needs of your practice.

NextGen Healthcare Company Details

NextGen Healthcare, founded in 1974, is headquartered in Atlanta, Georgia, United States. With David Sides as CEO, the company boasts a workforce of 2,800 employees, dedicated to providing innovative healthcare solutions.

Company Name: NextGen Healthcare

CEO Name: David Sides

Year Founded: 1974

Employees: 2,800

HQ Location: Atlanta, Georgia, United States

David Sides
President & CEO

NextGen Healthcare Screenshots and Media

Pros and Cons of NextGen Healthcare

Pros of NextGen Healthcare

  • A cloud-based electronic medical records (EMR) platform – allowing access from anywhere while ensuring secure storage of information
  • Compatibility with both iOS and Android mobile devices
  • Real-time eligibility verification – providing healthcare providers with instant access to patient insurance information
  • Helpful support team that assisted in the smooth setup of the software
  • User-friendly application

Cons of NextGen Healthcare

  • Lack of new features and incomplete integration between the Electronic Health Record (EHR) and the Electronic Practice Management (EPM) systems
  • Inconsistency in user experience between the web browser and the mobile app
  • Incomplete integration across multiple suites

NextGen Healthcare Features

Patient Portal

This feature is essential for small hospitals with few staff. It assists nurses in reducing paperwork, making patient support smoother. This portal allows patients to access reports, appointments, and medical documents anytime, from anywhere.

Optimized Appoinments

This system helps optimize appointments, allowing for more patients to be seen in a day.

Clinical Summaries

As a feature of NextGen, doctors can swiftly access clinical summaries within the EMR, saving time on reviewing extensive medical reports.

Electronic Prescription

The e-prescribing tool within the EMR, which assists in identifying prescription combinations, dosage discrepancies, and patient allergies.

Dashboard Interface

Clean and minimalist interface, prioritizing easy navigation, especially for busy doctors.

Specialty Focus

NextGen is designed to accommodate diverse practices, offering unique features and tools to manage operations based on specific needs.

Claims Management

This feature simplifies the entire billing process, from insurance verification to scrubbing claims for errors and sending automated billing statements, preventing revenue loss from denied insurance claims.

Care Coordination

Enhance patient care coordination by identifying and effectively communicating patient diagnoses and requirements within NextGen.

Health Information Exchange

This feature efficiently integrates information across systems and locations, facilitating the exchange of health information for enhanced healthcare delivery.

Population Health Management

This feature aggregates patient data from various sources for analysis, empowering healthcare providers to engage patients, reduce costs, and enhance healthcare quality through valuable insights.

NextGen Healthcare Pricing

For precise and up-to-date pricing details, it is recommended to directly reach out to NextGen. Their representatives can provide comprehensive information tailored to your specific requirements and circumstances.

NextGen Healthcare Price Comparison

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What Kind of Support Does NextGen Healthcare Offer?

NextGen EHR software extends support through various channels, including phone assistance, email correspondence, online form submissions, and a comprehensive FAQ section.
Email Support
Live Chat
Social Media
Forum & Ticket
Tutorial Videos & Documentation
Phone Support

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Frequently Asked Questions About NextGen Healthcare (FAQs)

NextGen serves as a cutting-edge EHR platform designed for providers seeking a dependable solution to manage both their practice and patients.
NextGen Office caters to a variety of clients, including freelancers, large enterprises, mid-sized businesses, and small businesses.
NextGen operates in the cloud and is optimized for various platforms. It holds ONC certification, HIPAA compliance, and is compatible with desktops, laptops, smartphones, and tablets.
NextGen EHR and EMR boast features such as a patient portal, claims clearinghouse, telehealth capabilities, MIPS/MACRA reporting, scheduling tools, e-prescribing, and streamlined documentation processes.
The storage method varies depending on the practice and the systems employed.

System Requirements and Supported Platforms

Review Method

At Begindot, we go through each product in detail so that we can prove the most authentic information to our audience. We try the products, go through documentation, do research in user sentiments before adding our final recommendation. 

Affiliate Disclosure: Begindot is reader-supported. When you buy through links on our site, we may earn an affiliate commission.

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