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Shopify POS Review (2024): Pricing, Pros & Cons

Shopify POS is a point-of-sale application that enables businesses to sell products in person while seamlessly integrating sales, inventory, and customer data with their online Shopify store.

Ease of Use
Value For Money
Customer Support

What is Shopify POS?

Shopify POS is a comprehensive point-of-sale system developed by Tobias Lütke, Daniel Weinand, and Scott Lake in 2013. It is positioned for retail businesses, is headquartered in Ottawa, Canada, and specializes in providing an integrated solution with Shopify’s e-commerce platform. This system is designed to efficiently manage inventory, sales and customer data. With easy-to-use features and strong support, Shopify POS enables merchants to streamline operations and improve the customer experience, driving business growth and success.

What Is Shopify POS Good For?

Shopify POS is particularly effective for managing seamless in-store and online transactions, tracking inventory across multiple locations, and understanding customer preferences through data analytics. Its robust integration with Shopify’s e-commerce platform makes it ideal for omnichannel retailing, allowing businesses to offer a consistent shopping experience across channels. In addition, it excels at providing detailed reports and insights that help make informed business decisions and scale operations based on demand.

Who Should Use Shopify POS?

Shopify POS is designed for a wide range of users, from small businesses to large enterprises. Small business owners can benefit from the Basic plan, which is designed to meet the basic needs of startup merchants at an affordable cost. The Shopify plan, with its advanced reporting and additional employee accounts, is best suited for growing businesses looking to expand their operations. Larger businesses can take advantage of the Advanced plan, which offers comprehensive features, including custom hardware support. Overall, Shopify POS is ideal for any retail business that wants to efficiently integrate its in-store and online sales channels and is looking for a scalable POS system with robust features and reliable support.

Shopify POS Company Details

Shopify Inc., the company behind Shopify POS, was founded in 2004 by Tobias Lütke, Daniel Weinand and Scott Lake. From a small e-commerce platform, Shopify has grown into a global commerce powerhouse, powering more than 1.7 million businesses in over 175 countries. Headquartered in Ottawa, Canada, Shopify has expanded its workforce to thousands of employees around the world. The company went public in 2015, demonstrating significant growth and investor confidence. As of 2023, Shopify continues to innovate, offering a comprehensive suite of services including online store creation, payment processing, marketing, and shipping tools, in addition to its point-of-sale system. Shopify’s mission is to make commerce better for everyone and to promote economic independence for businesses of all sizes.

Company Name: Shopify Inc.

CEO Name: Tobi Lütke

Est Year: 2004

Employees: 10001+

HQ Location: Ottawa, Ontario, Canada

images (94)
Tobi Lütke

Shopify POS Demo & Media

Shopify POS Top Features

Intuitive Interface

Shopify POS features a user-friendly design that ensures smooth navigation for effortless transactions.

Inventory Management

Easily track and manage your inventory in real-time, keeping stock levels up to date across all sales channels.

Customizable Registers

Tailor your point-of-sale setup to your specific needs with customizable tills to streamline your checkout process.

Multiple Payment Options

Accept multiple payment methods, including credit cards, cash, and digital wallets, to accommodate different customer preferences.

Customer Profiles

Create detailed customer profiles to track purchase history, preferences, and contact information for personalized service.

Analytics and Reporting

Gain valuable insight into your business performance with comprehensive analytics and reporting tools.

Staff Management

Efficiently manage your employees with individual accounts, permissions, and performance tracking capabilities.

Seamless Integration

Seamlessly synchronize your POS system with your online store, ensuring consistent inventory and customer data across all platforms.

Offline Mode

Continue processing transactions even when offline, ensuring uninterrupted sales during Internet outages.

24/7 Support

Access dedicated support whenever you need it, ensuring reliable assistance with any issues or questions.

Pros of Shopify POS

  • User-friendly interface
  • Seamless integration with platform
  • Robust inventory management capabilities
  • Customizable registers for flexible setup
  • Comprehensive analytics and reporting tools
  • Extensive payment options for customers
  • Cons of Shopify POS

  • Higher pricing for advanced features
  • Limited customization options for reports
  • Some features may require additional add-ons
  • Steeper learning curve for complex setups
  • Shopify POS Pricing

    Shopify POS offers flexible pricing plans to fit your business needs. The Basic plan starts at $29 per month and offers essential features for small businesses. The Shopify Plan at $79 per month adds advanced reporting and employee accounts. For large businesses, the Advanced plan at $299 per month offers additional features like custom hardware support. All plans include 24/7 support and a 14-day free trial.
    Shopify POS Pro
    USD $89/month
  • Store management tools and omnichannel features essential for brick-and-mortar businesses.
  • Unlimited store staff
  • Smart inventory management
  • Staff roles and permissions
  • Unlimited registers
  • Omnichannel selling features
  • In-store analytics
  • Shopify POS Lite
    Included with all Shopify plans
  • Accept in-person payments instantly at pop-ups, markets, fairs, and more.
  • In-person credit card rates starting at 2.4% + 0¢ USD
  • Mobile POS and hardware accessories
  • Order and product management
  • Customer profiles
  • Shopify POS Price Comparison

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    What Kind of Support Shopify POS Offers?

    Shopify POS offers robust support for its users. Customers can access support 24/7 via phone and email. The support team is known for its responsiveness and expertise, helping to resolve issues quickly. In addition, users have access to extensive documentation and guides that help with self-service troubleshooting. Overall, Shopify POS ensures that users get the help they need, when they need it.
    Email Support
    Live Chat
    Tutorial Videos & Documentation
    Phone Support
    Tutorial Video & Help Documentation

    Shopify POS FAQs

    Yes. Shopify POS is a legitimate point-of-sale system founded in 2013 by Tobias Lütke, Daniel Weinand, and Scott Lake. It is widely recognized for its reliable service in helping retail businesses manage inventory, sales, and customer data through seamless integration with Shopify’s e-commerce platform.
    Shopify POS is worth paying for because of its flexible pricing plans that are tailored to different business needs. Starting at $29 per month for the Basic plan, it offers essential features for small businesses, with more advanced features available in higher-tier plans. It also offers a 14-day free trial so businesses can test its capabilities.
    Shopify POS offers seamless integrations with the Shopify e-commerce platform, allowing for efficient management of inventory, sales, and customer data across retail and online stores. It also supports integrations with various third-party accounting, marketing, and inventory management applications, increasing its functionality and flexibility for businesses.
    Shopify POS allows for efficient inventory management across multiple locations, offering features to track stock levels, transfer inventory, and adjust product counts directly from the app, ensuring accurate and up-to-date inventory information.
    Yes, Shopify POS can process offline sales, allowing businesses to make sales and accept payments without an internet connection. The data is then synchronized with the Shopify backend once an internet connection is restored.
    Shopify POS supports multiple payment methods, including credit and debit cards, cash, and mobile payments, providing flexibility and convenience for both businesses and customers during transactions.
    Shopify POS has no limits on the number of products or transactions, allowing businesses to scale their operations without worrying about exceeding the capacity of their chosen plan.

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