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Clover Review (2024): Pricing, Pros & Cons

Clover is a comprehensive point-of-sale (POS) system for small to mid-sized businesses that provides customizable hardware and software solutions for processing payments, tracking sales, and managing inventory.

0%
Ease of Use
93%
Features
96%
Value For Money
94%
Customer Support
95%

What is Clover?

Clover is a comprehensive point-of-sale (POS) solution developed by Fiserv to meet the needs of small and mid-sized businesses (SMBs). It represents a significant shift in the way customer-merchant interactions are managed, enabling a more integrated and seamless experience, as evidenced by the ease of use of the Clover POS system. With its open architecture platform, Clover supports a wide range of commerce-enabling solutions and applications tailored to improve business owners’ operations, including the compact Clover Mini, ideal for small business environments.

What is Clover good for?

Clover excels at providing a versatile and easy-to-use POS system, like the Clover Mini, that streamlines sales transactions, inventory management and customer engagement for businesses, as highlighted in many Clover POS review articles. Its strength lies in its ability to adapt to different retail and service environments, offering customizable options for payment processing, reporting and analytics. Clover’s ecosystem also supports third-party application integration, allowing business owners to extend functionality and tailor the system to their specific operational needs.

Who Should Use Clover?

Clover is ideal for small to mid-sized business owners looking for a comprehensive and customizable POS solution. Its capabilities benefit a wide range of industries, including retail, hospitality and professional services, where efficiency in sales transactions, inventory tracking and customer relationship management are key to business success. Business owners looking for a scalable solution to support business growth while improving the customer experience will find Clover to be a great choice, especially with its efficient inventory management and invoicing features.

Clover Company Details

Fiserv, the company behind Clover, is a leading global provider of financial services technology solutions. Founded in 1984, Fiserv has grown significantly over the years, serving thousands of financial institutions and businesses around the world. With the acquisition of First Data in 2019, Fiserv has expanded its range of products and services, strengthening its position in the market. The company is known for its innovative approach to digital banking solutions, payment processing, and risk and compliance management, with Clover Flex being a standout product for its portability and ease of use. Fiserv is committed to delivering superior value to its clients through its comprehensive suite of financial technology solutions, leveraging the latest technologies to drive growth and efficiency in the financial services industry.

Company Name: Fiserv

CEO Name: John Beatty

Est Year: 2011

Employees: 1,001-5,000 employees

HQ Location: Sunnyvale, CA

John Beatty, CEO Clover
John Beatty
CEO

Clover Demo & Media

Clover Top Features

Inventory Management

Clover’s enhanced Inventory app makes it easier to manage menus, merchandise, and service offerings — not just for online orders, but for all POS transactions.

Tracking and Reporting

Clover's powerful analytics tools help organizations gain real-time insight into the sales trends and data that drive the business. As a result, they can track key metrics such as revenue and performance.

Cash Flow

Clover Rapid Deposit allows businesses to get their money on demand to keep cash flowing when they need it most.

Customer Engagement

The Clover POS comes with tools that provide engagement solutions that help businesses nurture customer relationships.

Employee Engagement

Recognizing that a company's people are its most important resource, Clover's workforce management software helps ensure that everyone is on the same team, working together to drive revenue.

POS Systems

Clover POS systems help business owners manage day-to-day tasks, no matter where the business is located. From accepting payments to organizing inventory (and more), the business owner can be up and running anytime, anywhere.

Payment Processing

Accept payments. Faster. Easier. Smarter. Getting paid just got better, because with Clover, businesses can accept credit cards, debit cards, gift cards, and contactless payments anytime, anywhere - a complete point-of-sale system.

Virtual Terminal

For businesses that aren't physically present with their Clover devices, the Clover Virtual Terminal gives you the flexibility and convenience to process payments - and refunds - wherever you are. Log in to your Clover Web Dashboard from a smartphone, tablet or computer and you're ready for business anytime, anywhere.

Clover Capital

Clover Capital gives business owners an easy way to access the funds they need, turning their future credit and debit card sales into working capital to help their business grow. It provides businesses with the funds to use for anything they need.

Apps and Integrations

Businesses have the ability to extend their Clover system with best-in-class POS applications such as Yelp, Time Clock, or Payroll. They can also sync with top-tier services like Quickbooks and Woo.

Pros of Clover

  • Wide range of hardware options
  • Supports multiple payment methods
  • 24/7 customer support
  • Offline mode supported
  • Real-time data and insights available
  • Easy setup process
  • Smooth user interface
  • Easy payment processing and end-of-day reporting

Cons of Clover

  • Quite expensive
  • Some integrations fail
  • Features attract extra costs

Clover Pricing

For as little as 2.3% + 10¢ per transaction, Clover offers some of the most sophisticated POS systems for businesses. The company offers customized pricing for businesses such as full-service restaurants, quick service restaurants, retail stores, professional services, personal services, home services and field services. Their pricing infrastructure allows businesses to pay monthly for flexibility while enjoying the benefits of a full warranty and easy upgrades.

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What Kind of Support Clover Offers?

Clover’s support team is committed to helping users who experience problems with Clover POS systems. To help users easily locate a member of the support team, contact information is organized by location. In addition, one of the quickest ways to get help is to log in to Clover Help to access information that’s personalized for the individual Clover system a business has. To make the whole process much easier, Clover Help has been enhanced to include relevant articles based on individual Clover systems, including a company’s device(s) and the user’s selected features.
Email Support
Forum & Ticket
Tutorial Videos & Documentation
Phone Support

Clover FAQs

Yes, Clover is a legitimate company with many positive Clover reviews highlighting its efficiency. It is part of Fiserv, a respected global provider of financial services technology, and has developed a widely recognized open-architecture point of sale (POS) system for small and mid-sized businesses.
Clover is considered by many businesses to be worth paying for because of its comprehensive set of features designed to streamline operations. Clover’s solutions facilitate seamless interactions between customers and merchants, making it a valuable asset for small and medium-sized businesses looking to improve service quality and efficiency.
Clover offers a wide range of integrations with other software, including accounting solutions, customer relationship management (CRM) systems, and inventory management tools. This versatility allows companies to create a highly customized ecosystem that meets their unique operational needs.
Clover is transparent about its pricing and fees. However, merchants are encouraged to carefully review their service agreements as costs may vary based on the specific products and services selected, including potential fees for additional features or integrations.
Clover does not charge a sales commission. Instead, it operates on a model that typically includes hardware costs for POS systems and monthly service fees, which may include payment processing fees.
No. Clover POS systems are designed to work seamlessly with a variety of payment processing solutions, including those provided by Fiserv, Clover’s parent company, as well as support for mobile payment options and card readers. This integration allows for a streamlined payment processing experience, but does not lock the user into a single external credit card processor.
Clover’s POS systems incorporate several security measures, including end-to-end encryption and compliance with the Payment Card Industry Data Security Standards (PCI DSS) to protect cardholder data. These security protocols ensure that transactions are secure and customer information is protected.
Yes, Clover supports mobile payment options, allowing businesses to accept payments from smartphones and tablets. This feature supports multiple payment methods, including NFC contactless payments, increasing flexibility and convenience for both merchants and customers.
Clover POS systems have the ability to operate offline, allowing businesses to continue selling and processing transactions even when they are disconnected from the Internet. Data collected during offline mode is synchronized back to the cloud when connectivity is restored, ensuring no interruption in business operations. Clover also guarantees that the synchronization process is seamless for small businesses using their POS system.
Clover offers comprehensive customer support options, including 24/7 phone support, email and chat services. This ensures that businesses receive timely assistance and guidance on how to maximize the benefits of their Clover POS systems.
Clover provides robust inventory management capabilities that allow businesses to track inventory levels, manage orders, and generate reports in real time. This functionality helps businesses optimize inventory, reduce waste, and make informed decisions about product inventory and promotions.

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At BeginDot, we go through each product in detail so that we can prove the most authentic information to our audience. We try the products, go through documentation, do research in user sentiments before adding our final recommendation. 

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