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Based on 481 user reviews, FreshBooks has an overall rating of 4.65 out of 5 stars.


FreshBooks Review (2024): Pricing, Pros & Cons

A comprehensive accounting solution that you may try for your business. It offers end-to-end solution for managing finances.

Ease of Use
Value For Money
Customer Support

What is FreshBooks?

FreshBooks is a cloud-based accounting software launched in 2003. It mainly helps small businesses and self-employed individuals to manage their finances without hassle.

FreshBooks provides you with a lot of features including, expense and income tracking, invoicing, time tracking, and more.

It also provides you with automatic payment reminders that help you to get your payments o time without delay.

FreshBooks helps you to save time and money by streamlining all the finance activities of your business from invoicing to payment.

Let’s look at the software in detail.

FreshBooks Company Details

FreshBooks is a Toronto-based online accounting software provider launched in 2003. FreshBooks was founded by Mike McDerment, he spent 3.5 years growing FreshBooks from his parent’s basement. Now FreshBooks have 30 million users all around the world.

Company Name: 2ndSite Inc.

CEO Name: Don Epperson

Est Year: 2003

Employees: 501-1000

HQ Location: Ontario, Canada

Don Epperson Freshbooks
Don Epperson
CEO @FreshBooks

FreshBooks Demo & Media

FreshBooks Top Features

Customisable Invoice

FreshBooks have a wide range of invoice templates from which you can choose one, add your logo and add some creativity to wow your clients.

Payment Reminder

FreshBooks have the facility of payment reminder that can keep your clients updated with payment reminders on time.

Accept Credit Cards

With the credit card facility available on FreshBooks you can get paid 2X faster.

Multi-Currency Billing

FreshBooks support multi-currency feature by which you can send invoices in whichever currency you and your client prefer.

Automatic Expense Recording

FreshBooks provides you with automatic recording of all transaction fees that helps you to have accurate view of your expenses.

Fast Bank Deposit

All the payments will be deposited directly to your bank account to make sure your cash is flowing.

Easy Client Collaboration

FreshBooks helps you to easily collaborate with your clients from project planning to executing works.

Time Tracking

FreshBooks provides you with feature to analyse how your entire team is spending their time, thus you can track all the completed works.


You will be provided with ready made financial reports, you can get your reports (like profit&loss) from FreshBooks dashboard.


FreshBooks provide access to a multiple payroll providers from which you can choose the one that gives you capabilities of an entire finance team.

Pros of FreshBooks

  • Easy to use
  • Affordable pricing
  • Easily track expenses
  • Detailed time tracking
  • Effective project collaboration

Cons of FreshBooks

  • Extra charges for additional user
  • Have client limit

FreshBooks Pricing

FreshBooks offers multiple pricing plans to select from and you get a 30-day money-back guarantee. You may also save 20% when you select the yearly pricing plan.

Monthly Price$13.60$24.00$44.00Talk to a specialist
Yearly Price$142.80/yr$252.00/yr$462.00/yrTalk to a specialist
Billable Clients5 Client50 ClientUnlimitedUnlimited
Client Profiles and Account StatementsYesYesYesYes
Clients Can Store Credit Card InfoYesYesYesYes
Client Account PortalYesYesYesYes
Client CreditsYesYesYesYes
Customized Email Templates and SignaturesYesYes
Automated Client Emails with Dynamic FieldsYesYes
Remove FreshBooks Branding from Client EmailsYesYes
Unlimited EstimatesYesYesYesYes
Accept e-SignaturesYesYesYesYes
Unlimited + Customized Invoices YesYesYesYes
Automated Recurring InvoicesYesYesYesYes
Accept DepositsYesYesYesYes
Manage Budget and Billing for ProjectsYesYesYesYes
Unlimited ProposalsYesYesYes
Client RetainersYesYesYes
Online Credit Card Payments YesYesYesYes
Online Bank Transfers (ACH)YesYesYesYes
Secure Card StorageYes
Charge Client Credit Cards Yes
Checkout Links Get You Paid Without InvoicingYesYesYesYes
Unlimited Time-TrackingYesYesYesYes
Unlimited ExpensesYesYesYesYes
Automated Bank ImportYesYesYesYes
Mobile Mileage TrackingYesYesYesYes
Business Health Reports YesYesYesYes
Double-Entry Accounting ReportsYesYesYes
Bank ReconciliationYesYesYes
Automatic Expense Receipt Data CaptureYesYesYes
Automatic Bill Receipt Data CaptureYesYes
Project ProfitabilityYesYes
Accounts PayableYesYes
2 Team Member Accounts IncludedYes
Dedicated Account ManagerYes
Customized Onboarding ServicesYes
Data Migration ServicesYes

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User Reviews

4.7 out of 5 stars (based on 480 reviews)

Solid Cloud Accounting; for a resonable cost

May 25, 2024

The user interface is friendly and easy to navigate. I also like the ability to do both time-based estimates/invoice or item based. Review collected by and hosted on

Avatar for Derrick Michael R.
Derrick Michael R.
Review Source: G2

Great Application to Invoice clients and get Paid

May 25, 2024

Easy to use, nice interface, mobile app as well as website, time tracking and billing by project and client, options for different payment methods, easy branding of invoices and client interface, sends out reminder notices Review collected by and hosted on

Avatar for Jen L.
Jen L.
Review Source: G2

Saves Time Invoicing, Invoice Follow-up, At-A-Glance Profit and Loss

May 25, 2024

invoicing with FreshBooks is a snap. Unpaid invoices are easy to view and keep track of. Review collected by and hosted on

Avatar for Stephen G.
Stephen G.
Review Source: G2

An excellent tool for a personal business

May 25, 2024

I love that you can add different clients and have preferences for each of those clients. Each client has a dropdown and everything is automatic. I also loved that you could really organize all of your invoices in one secure place. Review collected by and hosted on

Avatar for Tia J.
Tia J.
Review Source: G2

Sufficient invoicing system

May 25, 2024

Modern and sleek interface, ease of use. Review collected by and hosted on

Avatar for Lauren D.
Lauren D.
Review Source: G2

What Kind of Support FreshBooks Offers?

FreshBooks offers comprehensive support to all their users. You may visit their support portal and contact the team if needed.
Email Support
Live Chat
Tutorial Videos & Documentation
Phone Support

FreshBooks FAQs

FreshBooks is a popular cloud-based accounting software that offers amazing features to manage all finance processes.
No, FreshBooks is not a free software. However, you may try it for 30-days without any payment.
Yes, FreshBooks is a completely safe software to use.
Yes, you may get a 20% discount on FreshBooks plan by choosing yearly payment option.
Yes, you may add your team members to work on finance processes. The price is $11 per user per month.
FreshBooks offers a verity of features related to finance processes such as Bookkeeping, Invoicing, Payroll management, expanse tracking and more.

Platforms Supported

Review Method

At BeginDot, we go through each product in detail so that we can prove the most authentic information to our audience. We try the products, go through documentation, do research in user sentiments before adding our final recommendation. 

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