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Paychex Review (2024): Pricing, Pros & Cons

Hire, pay, manage, and retain staff with confidence using this straightforward approach to payroll, human resources, and benefits.

Ease of Use
Value For Money
Customer Support

What is Paychex?

Paychex is a prominent supplier of HR and payroll solutions, focusing mostly on small and medium-sized enterprises. Payrolls by Paychex, which provides thorough and effective payroll solutions, is one of their services. Paychex, on the other hand, has a 1.2 rating on sites like Trustpilot, where evaluations are conflicting.

It might not scale effectively as a business grows, even though it might be a viable solution for smaller businesses. There exist alternative platforms that can be worthwhile to take into account.

Paychex Company Details

B. Thomas Golisano established Paychex, Inc. (Nasdaq:PAYX) in 1971 with the goal of making payroll for small and medium-sized enterprises easier. It is currently a top supplier of integrated HR, payroll, retirement, benefits, and business insurance solutions for human capital management.

With more than 50 years of industry experience, Paychex pays 1 in 12 private sector workers in the United States and services around 740,000 company clients in the United States and Europe. With its HR outsourcing solutions, it serves 2.2 million workers at work, making it a leading provider of HR outsourcing services.

Company Name: Paychex, Inc.

CEO Name: B. Thomas Golisano

Est Year: 1971

Employees: 10,000+

HQ Location: Rochester, NY

B. Thomas Golisano

Paychex Demo & Media

Paychex Top Features

Custom Reporting

Paychex provides automated reporting, ad hoc reporting for urgent need, and customized reporting with templates, data selection, and presentation options.

Visualizing Paychex Dashboard

Paychex offers a dashboard that is straightforward to use, making it simple to navigate and obtain important HR and payroll data.

Managing Payroll Taxes

Paychex simplifies the preparation and distribution of W-2/1099 forms by managing social security and Medicare taxes in addition to federal, state, and local taxes.


With the option for automatic self-onboarding, Paychex assists new users with account setup, payroll and tax information configuration, and company profile creation.

Third-Party Integrations

Paychex interfaces with a number of third-party programs, like as time and attendance systems, HR management platforms, and accounting software.

Time and Attendance

With its online time clock and mobile app, Paychex provides a time and attendance solution that makes it simple to clock in and out, set up rules for overtime, breaks, and shift differentials, and has a wealth of reporting options.

Pros of Paychex

  • Simple to use
  • Free internet quotations
  • Adaptable schemes
  • Multiple-factor authentication
  • Easy onboarding
  • Self-service for employees
  • Quick payroll programs
  • Payment service for garnishments
  • Cons of Paychex

  • Possibly costly
  • A few reviews mention sluggish assistance.
  • minimal reporting
  • Unexpected costs
  • outdated mobile user interface
  • Inadequate client support
  • mobile app that is slow
  • Paychex Pricing

    Paychex provides small and medium businesses with three subscription services. Paychex offers a Flex Essentials package that costs $39 per month + $5 per employee. This plan includes mobile app access to new hire reports and online payroll management.

    The Express Payroll plan is enhanced with HR services and a full-service payroll specialists team by the Paychex Flex Select plan, which offers tailored pricing.

    Paycheck Flex Essentials
    $39/month + $5 per employee
  • Tax administration
  • Flexible payment options
  • Onboarding features
  • 24/7 Support
  • No Time Tracking
  • No dedicated HR advisor
  • Paychecx Flex Select
  • System for training employees
  • Sectional arrangement
  • 24/7 Support
  • Time Tracking is an add-on
  • No dedicated HR advisor
  • Paychex Flex Pro
  • Employee handbook builder
  • Pre-employment screening
  • General ledger service
  • 24/7 Support
  • Time Tracking is an add-on
  • No dedicated HR advisor
  • Paychex Price Comparison

    Compare price of Paychex With some of the top competitors.
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    User Reviews

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    What Kind of Support Paychex Offers?

    Support is available around-the-clock for Paychex’s goods and services. Users can contact 866-709-9401 for HR services and PEO, or 833-729-8200 for payroll, time and attendance, benefits, and insurance-related questions.

    Users can get help with payroll, time and attendance, benefits, insurance, and HR services by calling 833-299-0168. For Paychex Flex, PEO clients can dial 800-472-0072, and for Paychex Oasis, 888-627-4735. For Paychex Flex, PEO employees can dial 800-741-6277; for Paychex Oasis, 800-822-8704.

    Email Support
    Forum & Ticket
    Phone Support
    Premium Support
    Tutorial Video & Help Documentation

    Paychex FAQs

    Paychex is a payroll and human resources services provider offering small and medium-sized businesses solutions.
    Paychex provides a number of services, such as retirement planning, employee benefits, payroll processing, and HR administration.
    The cost of Paychex is usually determined by the quantity of workers and the particular services required. They provide customizable plans to meet the demands and requirements of various businesses.
    Yes, Paychex provides online access to tax forms, pay stubs, and other crucial data for employees who wish to use self-service options.
    Paychex is able to manage payroll taxes, encompassing social security and Medicare taxes in addition to federal, state, and municipal taxes.
    Sure, Paychex can be integrated with other programs, including as time and attendance systems, HR management platforms, and accounting software.
    Yes, Paychex keeps abreast of compliance and regulatory changes, giving businesses access to the most recent data and assisting them in avoiding fines and penalties.

    Platforms Supported

    Review Method

    At BeginDot, we go through each product in detail so that we can prove the most authentic information to our audience. We try the products, go through documentation, do research in user sentiments before adding our final recommendation. 

    Affiliate Disclosure: BeginDot is reader-supported. When you buy through links on our site, we may earn an affiliate commission.

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