Close this search box.

No reviews yet


DocuSign Review (2024): Pricing, Pros & Cons

DocuSign is a digital transaction management service that enables users to electronically sign, send, and manage documents, facilitating secure and efficient online document workflow processes with easy-to-use interfaces.

Ease of Use
Value For Money
Customer Support

What is DocuSign?

DocuSign is a digital transaction management service that enables users to sign, send, and manage legally binding documents electronically, simplifying the way signers interact with documents. Established in 2003 and based in San Francisco, California, United States, the service streamlines the process of collecting information, automating data workflows, and securing digital signatures across various devices. DocuSign supports businesses in enhancing their operational efficiencies through its innovative technological solutions, under the guidance of CEO Allan C. Thygesen and its team of 5,001-10,000 employees.

What is DocuSign Good for?

DocuSign is particularly effective for automating and managing contract workflows, reducing the need for physical paperwork, and improving the overall signing process’s speed and security. It excels in ensuring compliance with various legal requirements, offering a platform for executing binding agreements without the constraints of location or device. Furthermore, DocuSign is invaluable for businesses looking to transition to a more digital, eco-friendly operational model by significantly reducing the reliance on paper-based processes.

Who Should Use DocuSign?

DocuSign is designed to serve small- and medium-sized businesses across various sectors, including real estate, finance, healthcare, and more. It is highly beneficial for professionals and organizations seeking to enhance their document management systems, improve security and compliance in document transactions, and streamline their operational workflows. Legal departments, sales teams, human resources, and IT professionals within these organizations will find DocuSign’s services particularly useful for facilitating their digital transformation efforts.

DocuSign Company Details

DocuSign, headquartered in San Francisco, California, United States, was founded in 2003 and has since become a pivotal force in transforming how small- and medium-sized businesses conduct operations. The company employs a workforce of 5,001-10,000 individuals who are dedicated to enhancing business efficiencies through digital transformation. DocuSign specializes in streamlining operations by collecting information, automating data workflows, and facilitating secure digital signatures across various devices. Under the leadership of CEO Allan C. Thygesen, DocuSign has established itself as a leader in the digital business landscape, continuously driving innovation and supporting businesses in their quest for digital optimization.

Company Name: DocuSign

CEO Name: Allan C. Thygesen

Est Year: 2003

Employees: 5,001-10,000

HQ Location: San Francisco, California, United States

San Francisco, California, United States

DocuSign Demo & Media

DocuSign Top Features


DocuSign enables individuals to design customized templates, tailor-made fields, processes, and analyses, providing companies the flexibility to adapt the platform according to their specific needs.

Seamless Integration

DocuSign effortlessly incorporates widely-used CRM and efficiency platforms including Salesforce, Slack, Box, Dropbox, Dynamics 365, Zoom, Microsoft Outlook, Microsoft Teams, Gmail, and Google Drive.

Advanced Authentication

DocuSign provides sophisticated methods for verifying identity, such as single sign-on (SSO), multi-factor verification (MFA), and authentication based on knowledge, ensuring the security of every document envelope.

Efficient Document Management

Optimize your document handling through DocuSign by leveraging mass actions, categorization, and access management based on user roles.

Workflow Optimization

DocuSign enhances process efficiency through signature alerts, reporting tools, delegate signing, and face-to-face signature capabilities.

Document Analytics

This feature allows you to see the way your recipients engage with the document and also offers you an understanding of your signature habits, making it easy to use for both the sender and the signer.

Extensive Product List

Although DocuSign primarily showcases three key products (its e-signature platform, Contract Lifecycle Management, and Agreement Cloud), its product range extends well beyond these highlighted offerings.

Templates & Editing

Templates and modification functionalities are essential elements of digital signature applications. With DocuSign, you can craft personalized templates and benefit from tools designed to simplify the process of editing documents, enhancing the ease of use for crafting and signing documents.

Document Signing

DocuSign offers a straightforward and effective method for signing documents. Furthermore, it boasts extra functionalities that are unavailable in rival products.

Document Storage

DocuSign's platform archives all signed documents in the cloud and offers essential organizing functionalities that its rivals lack.

Pros of DocuSign

  • Capability to manage critical operations globally
  • User-friendly interface for easy handling and operation
  • Facilitates the simplification of the document approval process
  • Adheres to numerous international and sector-specific standards
  • Provides extensive compatibility with other software and systems
  • Cons of DocuSign

  • Occasional errors and malfunctions can be annoying to deal with
  • DocuSign may cost more than several of its rivals
  • Customization options are restricted
  • DocuSign Pricing

    DocuSign offers a range of pricing options designed to meet the varied needs of businesses. The Basic plan begins at a monthly fee of $10, or a yearly cost of $120, providing fundamental document-handling capabilities and straightforward subscription options. For $25 per user per month, or $300 on an annual basis, the Standard plan improves teamwork and the flow of work. The Business Pro plan is accessible at $40 per user each month, or $480 for the year, for those seeking more sophisticated functionalities and customizability. Companies interested in custom enterprise solutions can explore DocuSign’s Advanced Solutions offering.
    $120 annually
  • Send documents for eSignature: 5/month
  • Single user only
  • Real-time audit trail
  • Top-rated mobile app
  • Reusable templates
  • Standard
    $300 annually
  • Send documents for eSignature
  • Buy up to 5 users online. For more than 5 users, Contact Sales.
  • Real-time audit trail
  • Top-rated mobile app
  • Reusable templates
  • Shared documents
  • Comments
  • Shared templates
  • Team reports
  • In-person eSignatures
  • Customized branding
  • Business Pro
    $480 annually
  • Send documents for eSignature
  • Buy up to 5 users online. For more than 5 users, Contact Sales.
  • Real-time audit trail
  • Top-rated mobile app
  • Reusable templates
  • Shared documents
  • Comments
  • Shared templates
  • Team reports
  • In-person eSignatures
  • Customized branding
  • Signer attachments
  • Collaborative fields
  • Advanced fields
  • Drawing fields
  • Single click consent
  • SMS authentication ($)
  • PowerForms
  • Collect Payments
  • Bulk Send
  • Advanced Solutions
    Call for more info: 1-877-720-2040
    Call for more info: 1-877-720-2040
  • All of our Business Pro features, plus:
  • APIs
  • Integrations, connectors
  • Embedded signing
  • Advanced branding
  • Identification & authentication
  • Single-sign on (SSO)
  • Organization administration
  • Customizable usage limits
  • Industry modules
  • 21 CFR Part 11
  • Mobile Device Management
  • DocuSign Price Comparison

    Compare price of DocuSign With some of the top competitors.
    Microsoft SharePoint
    Microsoft SharePoint Logo
    Adobe Document Cloud
    Adobe Document Cloud logo
    HoneyBook Reviews
    download (11) (1)
    Notion logo
    Document360 Logo

    DocuSign Alternatives

    Microsoft SharePoint Logo

    Microsoft SharePoint

    BeginDot Score | 92.5%
    Microsoft SharePoint is a versatile intranet service from...


    BeginDot Score | 95.75%
    Dropbox is a cloud-based file hosting service that...
    Adobe Document Cloud logo

    Adobe Document Cloud

    BeginDot Score | 93.75%
    Adobe Document Cloud is a comprehensive digital service...

    User Reviews

    0.0 out of 5 stars (based on 0 reviews)

    There are no reviews yet. Be the first one to write one.

    What Kind of Support DocuSign Offers?

    DocuSign delivers a wide array of support solutions to guarantee a smooth experience for its users. A readily accessible Knowledge Base provides users with a wealth of information for self-troubleshooting, contributing to the overall ease of use. For tailored support, the Email/Help Desk option is available, and Chat support provides instant answers to urgent questions. The FAQs/Forum acts as a communal space for exchanging ideas and addressing frequent issues together, enhancing the customer service experience. Furthermore, the 24/7 availability of Live Representatives means that users have continuous access to help, offering dependable support day and night.
    Email Support
    Live Chat
    Forum & Ticket
    Tutorial Videos & Documentation

    DocuSign FAQs

    Yes, DocuSign is a legitimate and trusted provider of electronic signature technology and digital transaction management services, headquartered in San Francisco, California, United States. Established in 2003, it serves small- to medium-sized businesses globally, ensuring secure and legal digital signatures under the leadership of CEO Allan C. Thygesen.
    Yes, DocuSign is worth paying for because it offers efficient and secure solutions for gathering information, automating data workflows, and facilitating electronic signatures. It streamlines business operations across various devices, making transactions more efficient and reducing the need for physical paperwork.
    DocuSign offers integrations with a wide range of software applications to enhance productivity and streamline workflows. These integrations include popular platforms such as Salesforce, Google Drive, Microsoft Office 365, and others, allowing users to quickly and securely sign and manage documents without leaving their preferred ecosystem.
    Yes, DocuSign is designed to be user-friendly, with an intuitive interface that simplifies the process of sending, signing, and managing documents digitally. It caters to users of all technical abilities, enabling businesses of all sizes to implement digital signatures and automated workflows with ease, showcasing its ease of use.
    Yes, DocuSign supports global business transactions and is compliant with legal standards in many countries around the world. It facilitates the secure digital signing of documents across international borders, making it a viable solution for companies operating in a global market.
    Yes, DocuSign offers mobile functionality through its apps for iOS and Android devices. These apps enable users to sign, send, and manage documents from anywhere, at any time, providing flexibility and convenience for mobile users.
    Yes, DocuSign can handle complex document workflows, offering features such as automated routing, sequential or parallel signing, conditional fields, and integration with business systems. This makes it suitable for a wide range of use cases, from simple agreements to complex contractual processes.

    Platforms Supported

    Review Method

    At BeginDot, we go through each product in detail so that we can prove the most authentic information to our audience. We try the products, go through documentation, do research in user sentiments before adding our final recommendation. 

    Affiliate Disclosure: BeginDot is reader-supported. When you buy through links on our site, we may earn an affiliate commission.

    Did You Find ThisDocuSign review Helpful?

    Don’t forget to write a review.

    Join Software Buyers & Sellers

    Get top software information and best deals right on your inbox.

    DocuSign Begindot Awards

    No Award Available Yet
    Related Products
    Microsoft SharePoint Logo
    Microsoft SharePoint
    92.5% (BeginDot Score)
    95.75% (BeginDot Score)
    Adobe Document Cloud logo
    Adobe Document Cloud
    93.75% (BeginDot Score)
    Popular on BeginDot
    Salesforce CRM is a cloud-based...
    Rippling is an advanced human...
    OysterHR is a global hiring... is a comprehensive project...