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Based on 980 user reviews, Capterra has an overall rating of 3.93 out of 5 stars.


Capterra Review (2024): Pricing, Pros & Cons

One of the most popular software review and recommendation platforms, you may use Capterra to discover best software.

Ease of Use
Value For Money
Customer Support

What is Capterra? is a well-known software review platform inside the Gartner Digital Markets network that is dedicated to aiding organizations in finding, assessing, and choosing the most appropriate software solutions.

It offers a range of software categories, ranging from project management and CRM to accounting, human resources, and marketing automation. The website allows users to access genuine reviews and ratings from real customers, providing valuable insights into the strengths and weaknesses of different software options.

Furthermore, Capterra offers useful resources like blog posts, guides, and articles covering software trends, best practices, and industry insights, ensuring users stay informed about the always-evolving software world.

Let us know more about below.

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Capterra Company Details

Capterra is one of the leading software recommendation and user review platforms with 2 Million+ Verified Reviews owned by Gartner. The site was founded in 1999 and it was acquired by Gartner in 2015.

Company Name: Capterra

CEO Name: 1999

Est Year: Michael Ortner

Employees: 51-100

HQ Location: Virginia, USA

Capterra Demo & Media

Capterra Top Features

Extensive Software Directory

Capterra hosts an extensive directory of software applications across several categories, giving users a huge selection of options to explore.

Genuine User Reviews and Ratings

The platform provides genuine reviews and ratings from real users, allowing visitors to gain insights into the actual experiences of others with specific software products.

Trusted Gartner Affiliation

As part of the Gartner Digital Markets network, Capterra carries the trust and credibility of well-known industry authorities, ensuring reliable information and quality service.

Software Comparisons

Users can compare multiple software solutions side by side, highlighting the main features and differences, which helps in making wise decisions.

Multi-platform Access

Some software applications might be accessible from different platforms, such as Windows, macOS, iOS, and Android, ensuring compatibility with various devices.

Pros of Capterra

  • Variety of Software Selection 
  • Real-World User Reviews
  • Vendor Engagement
  • Software Comparisons
  • Educational Materials

Cons of Capterra

  • Potential or Possible Bias
  • Outdated Information

Capterra Pricing

While listing on Capterra is free, they offer premium packages to reach out more software buyers. They offer PPC & PPL options as well.

Capterra Price Comparison

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User Reviews

4.0 out of 5 stars (based on 974 reviews)

So many downsides wih this B2B tool

May 25, 2024

Capterra has great potential of becoming a very relevant B2B that is greatly relied on, transparent and quite dependable with all the software information it provides. It provides information on software and forms a bridge between software developers and customers and users where software developers are able to make software improvements based on the information that is provided. Capterra is also a helpful solution for potential software buyers to gain relevant insight on potential software purchases. Review collected by and hosted on

Avatar for Mayana Wanjira S.
Mayana Wanjira S.
Review Source: G2

Capterra is a great source of leads!

May 25, 2024

My favorite thing about Capterra is the leads that it generates for us! We receive highly qualified leads from Capterra since the users of the site are actively searching for the products we are selling. Review collected by and hosted on

Avatar for Josh L.
Josh L.
Review Source: G2

Un buen sitio para consultar valoraciones de software y hacer rese–as

May 25, 2024

Las valoraciones son sencillas (se realizan categorizando cinco aptitudes de los software a traves de estrellas, entre las que se incluyen precio, facilidad de uso, calidad entre otras) y en pocos minutos puedes conocer las principales potencialidades de un software o una aplicaci—n, y as’ decidir si quieres comprarla o probarla para tu uso personal o para que la instalen en tu trabajo y mejorar algunos procesos. Review collected by and hosted on

Avatar for Teddy H.
Teddy H.
Review Source: G2

Un sitio para rese–as breves y precisas

May 25, 2024

Capterra ofrece la posibilidad de realizar rese–as breves sobre software y aplicaciones valorando estas en cinco grandes categor’as: Overall Quality, Ease of Use, Features & Functionality, Customer Support y Value for Money. Estas cinco categor’as se miden en base a estrellas desde 1 para la peor hasta 5 para la mejor, por ello la cualidad m‡s resaltante de Capterra es ofrecer en un primer vistazo una clara valoraci—n del producto, dado que un usuario que desee eligir un producto podr‡ visualizar r‡pidamente la cantidad de estrellas y obtener de esta forma valores de referencia sobre las cinco cualidades b‡sicas que est‡n evalu‡ndose, y de esta forma podr‡ tomar una decisi—n r‡pido sobre adquirirlo o desistir. Review collected by and hosted on

Avatar for Maryalba G.
Maryalba G.
Review Source: G2

Reputable Software Review Platform

May 25, 2024

Great to be able to read what others have to say about a particular piece of software. Review collected by and hosted on

Avatar for Aaron M.
Aaron M.
Review Source: G2

What Kind of Support Capterra Offers?

If you need any help with the platform, you may reach out to the using using support email.
Email Support
Tutorial Videos & Documentation

Capterra FAQs

Capterra is one of the largest software review and recommendation website with millions of verified user reviews.
Yes, Capterra is a free website to read and post reviews.
Yes, you may list your software for free on Capterra. They also offers premium packages.
While there may be biased reviews, the platform tries to post only verified user reviews.

Platforms Supported

Review Method

At BeginDot, we go through each product in detail so that we can prove the most authentic information to our audience. We try the products, go through documentation, do research in user sentiments before adding our final recommendation. 

Affiliate Disclosure: BeginDot is reader-supported. When you buy through links on our site, we may earn an affiliate commission.

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