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Based on 980 user reviews, Capterra has an overall rating of 3.93 out of 5 stars.

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Capterra Review (2024): Pricing, Pros & Cons

One of the most popular software review and recommendation platforms, you may use Capterra to discover best software.

0%
Ease of Use
92%
Features
94%
Value For Money
92%
Customer Support
92%

What is Capterra?

Capterra.com is a well-known software review platform inside the Gartner Digital Markets network that is dedicated to aiding organizations in finding, assessing, and choosing the most appropriate software solutions.

It offers a range of software categories, ranging from project management and CRM to accounting, human resources, and marketing automation. The website allows users to access genuine reviews and ratings from real customers, providing valuable insights into the strengths and weaknesses of different software options.

Furthermore, Capterra offers useful resources like blog posts, guides, and articles covering software trends, best practices, and industry insights, ensuring users stay informed about the always-evolving software world.

Let us know more about Capterra.com below.

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Capterra Company Details

Capterra is one of the leading software recommendation and user review platforms with 2 Million+ Verified Reviews owned by Gartner. The site was founded in 1999 and it was acquired by Gartner in 2015.

Company Name: Capterra

CEO Name: 1999

Est Year: Michael Ortner

Employees: 51-100

HQ Location: Virginia, USA

Capterra Demo & Media

Capterra Top Features

Extensive Software Directory

Capterra hosts an extensive directory of software applications across several categories, giving users a huge selection of options to explore.

Genuine User Reviews and Ratings

The platform provides genuine reviews and ratings from real users, allowing visitors to gain insights into the actual experiences of others with specific software products.

Trusted Gartner Affiliation

As part of the Gartner Digital Markets network, Capterra carries the trust and credibility of well-known industry authorities, ensuring reliable information and quality service.

Software Comparisons

Users can compare multiple software solutions side by side, highlighting the main features and differences, which helps in making wise decisions.

Multi-platform Access

Some software applications might be accessible from different platforms, such as Windows, macOS, iOS, and Android, ensuring compatibility with various devices.

Pros of Capterra

  • Variety of Software Selection 
  • Real-World User Reviews
  • Vendor Engagement
  • Software Comparisons
  • Educational Materials

Cons of Capterra

  • Potential or Possible Bias
  • Outdated Information

Capterra Pricing

While listing on Capterra is free, they offer premium packages to reach out more software buyers. They offer PPC & PPL options as well.

Capterra Price Comparison

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User Reviews

4.0
4.0 out of 5 stars (based on 974 reviews)

So many downsides wih this B2B tool

May 25, 2024

Capterra has great potential of becoming a very relevant B2B that is greatly relied on, transparent and quite dependable with all the software information it provides. It provides information on software and forms a bridge between software developers and customers and users where software developers are able to make software improvements based on the information that is provided. Capterra is also a helpful solution for potential software buyers to gain relevant insight on potential software purchases. Review collected by and hosted on G2.com.

Avatar for Mayana Wanjira S.
Mayana Wanjira S.
Review Source: G2

About Review And Business Plateform

May 25, 2024

Capterra is the best Review And Business Platform. Capterra helps me find the best business software.and also I write a review of some business software in Capterra. Review collected by and hosted on G2.com.

Avatar for Kishan V.
Kishan V.
Review Source: G2

Ideal place for software Reviews.

May 25, 2024

Capture is one of the best platforms to see and evaluate software reviews in this platform there are lots of software reviews so we can see the real user experience of the software users. And sometimes capture give rewards for sharing experiences about the products they used in day to day life. Review collected by and hosted on G2.com.

Avatar for Juliya P.
Juliya P.
Review Source: G2

Capterra - Opinion

May 25, 2024

Capterra allows me to check users opinions about the software and write opinions. The main advantage of Capterra is the fact that the opinions of other users can help us to choose the right software that will meet our expectations. Another advantage is the fact that on the Capterra you will find software from different categories. It is worth mentioning that the Capterra offers incentives to write opinions.

Review collected by and hosted on G2.com.

Avatar for Detlef W.
Detlef W.
Review Source: G2

Reputable Software Review Platform

May 25, 2024

Great to be able to read what others have to say about a particular piece of software. Review collected by and hosted on G2.com.

Avatar for Aaron M.
Aaron M.
Review Source: G2

What Kind of Support Capterra Offers?

If you need any help with the platform, you may reach out to the using using support email.
Email Support
Tutorial Videos & Documentation

Capterra FAQs

Capterra is one of the largest software review and recommendation website with millions of verified user reviews.
Yes, Capterra is a free website to read and post reviews.
Yes, you may list your software for free on Capterra. They also offers premium packages.
While there may be biased reviews, the platform tries to post only verified user reviews.

Platforms Supported

Review Method

At BeginDot, we go through each product in detail so that we can prove the most authentic information to our audience. We try the products, go through documentation, do research in user sentiments before adding our final recommendation. 

Affiliate Disclosure: BeginDot is reader-supported. When you buy through links on our site, we may earn an affiliate commission.

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