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Based on 980 user reviews, Capterra has an overall rating of 3.93 out of 5 stars.

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Capterra Review (2024): Pricing, Pros & Cons

One of the most popular software review and recommendation platforms, you may use Capterra to discover best software.

0%
Ease of Use
92%
Features
94%
Value For Money
92%
Customer Support
92%

What is Capterra?

Capterra.com is a well-known software review platform inside the Gartner Digital Markets network that is dedicated to aiding organizations in finding, assessing, and choosing the most appropriate software solutions.

It offers a range of software categories, ranging from project management and CRM to accounting, human resources, and marketing automation. The website allows users to access genuine reviews and ratings from real customers, providing valuable insights into the strengths and weaknesses of different software options.

Furthermore, Capterra offers useful resources like blog posts, guides, and articles covering software trends, best practices, and industry insights, ensuring users stay informed about the always-evolving software world.

Let us know more about Capterra.com below.

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Capterra Company Details

Capterra is one of the leading software recommendation and user review platforms with 2 Million+ Verified Reviews owned by Gartner. The site was founded in 1999 and it was acquired by Gartner in 2015.

Company Name: Capterra

CEO Name: 1999

Est Year: Michael Ortner

Employees: 51-100

HQ Location: Virginia, USA

Capterra Demo & Media

Capterra Top Features

Extensive Software Directory

Capterra hosts an extensive directory of software applications across several categories, giving users a huge selection of options to explore.

Genuine User Reviews and Ratings

The platform provides genuine reviews and ratings from real users, allowing visitors to gain insights into the actual experiences of others with specific software products.

Trusted Gartner Affiliation

As part of the Gartner Digital Markets network, Capterra carries the trust and credibility of well-known industry authorities, ensuring reliable information and quality service.

Software Comparisons

Users can compare multiple software solutions side by side, highlighting the main features and differences, which helps in making wise decisions.

Multi-platform Access

Some software applications might be accessible from different platforms, such as Windows, macOS, iOS, and Android, ensuring compatibility with various devices.

Pros of Capterra

  • Variety of Software Selection 
  • Real-World User Reviews
  • Vendor Engagement
  • Software Comparisons
  • Educational Materials

Cons of Capterra

  • Potential or Possible Bias
  • Outdated Information

Capterra Pricing

While listing on Capterra is free, they offer premium packages to reach out more software buyers. They offer PPC & PPL options as well.

Capterra Price Comparison

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User Reviews

4.0
4.0 out of 5 stars (based on 974 reviews)

Awesome services by capterra

May 25, 2024

capterra team is the team which provide best quality softwares Review collected by and hosted on G2.com.

Avatar for Salman Ahmad B.
Salman Ahmad B.
Review Source: G2

Great platform to write a review and evaluate a software.

May 25, 2024

Best thing about capterra is that is free and one can access reviews of certain software he wants to purchase. Also offers gifts when one leaves a review of a software he uses really good. Review collected by and hosted on G2.com.

Avatar for Kelvin K.
Kelvin K.
Review Source: G2

Capterra is a scam. They will not pay.

May 25, 2024

What’s to like? They offer gift cards in exchange for reviews and then do not honor them Review collected by and hosted on G2.com.

Avatar for Augusto S.
Augusto S.
Review Source: G2

Excellent page to evaluate softwares and see reviews

May 25, 2024

I like capterra because it informs about the basic and advanced features of a software or system and at the same time evaluate if it is worth buying or acquiring the trial version of said software. Capterra It also allows me to make revisions and thus contribute to the advancement of knowledge and be able to help many who do not know certain software. Capterra allows you to easily evaluate with stars from 0 to 5. Another feature that stands out in a collector is that you request a profile of work on LinkedIn so that you are sure that the person who has the review has the necessary knowledge to perform this review with professionalism and ethics. Review collected by and hosted on G2.com.

Avatar for Yelitza S.
Yelitza S.
Review Source: G2

Capterra Review

May 25, 2024

For the first 10 reviews I got paid $100. Easy to use interface. Prompt payment of incentives. Review collected by and hosted on G2.com.

Avatar for Samwel O.
Samwel O.
Review Source: G2

What Kind of Support Capterra Offers?

If you need any help with the platform, you may reach out to the using using support email.
Email Support
Tutorial Videos & Documentation

Capterra FAQs

Capterra is one of the largest software review and recommendation website with millions of verified user reviews.
Yes, Capterra is a free website to read and post reviews.
Yes, you may list your software for free on Capterra. They also offers premium packages.
While there may be biased reviews, the platform tries to post only verified user reviews.

Platforms Supported

Review Method

At BeginDot, we go through each product in detail so that we can prove the most authentic information to our audience. We try the products, go through documentation, do research in user sentiments before adding our final recommendation. 

Affiliate Disclosure: BeginDot is reader-supported. When you buy through links on our site, we may earn an affiliate commission.

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