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Bill.com Review (2025): Pricing, Pros & Cons

Digitize and automate your financial workflows with BILL—a smart back-office solution built for fast-moving small and mid-sized businesses.

0%
Ease of Use
96%
Features
94%
Value For Money
95%
Customer Support
95%

What is Bill.com?

BILL is a cloud-based financial automation platform that helps small and mid-sized businesses streamline their back-office operations. It replaces outdated, paper-based financial processes with intelligent digital workflows that manage accounts payable, accounts receivable, and expense management—all in one place.

With BILL, businesses can digitize invoices, automate approval processes, and make payments more efficiently, both domestically and internationally. Integrated with popular accounting software and financial institutions, BILL saves time, improves accuracy, and boosts overall financial control.

Whether you’re managing cash flow, sending invoices, or syncing data across systems, BILL helps you work smarter and faster by taking manual work off your plate.

What Is Bill.com Good For?

BILL is particularly well-suited for replacing manual financial processes with streamlined, automated workflows. It excels at managing both accounts payable and accounts receivable by simplifying how businesses generate invoices, route approvals, and process payments.

By reducing human error and delays caused by paper documents and scattered communications, BILL improves efficiency and enables faster transactions. It also seamlessly integrates with widely used accounting platforms, such as QuickBooks, Xero, and NetSuite, creating a unified financial system that ensures accurate and up-to-date records.

Businesses using BILL gain clearer visibility into cash flow and enjoy greater control over spending and receivables. Whether it’s processing domestic bills or sending international payments, BILL makes financial operations faster, more secure, and less burdensome.

Who Should Use Bill.com?

BILL is ideal for small to mid-sized businesses that want to simplify and modernize their financial operations. It’s an excellent choice for finance teams and accounting departments looking to reduce manual tasks and increase accuracy, as well as for business owners who need more real-time insight into cash flow.

Nonprofits, franchises, and service-based companies benefit from BILL’s ability to support timely payments and efficient invoice management. The platform is especially valuable for companies that operate across multiple locations or work with remote teams, offering secure, cloud-based access to documents and workflows from anywhere.

Whether you’re a startup building momentum or an established firm aiming to eliminate inefficiencies, BILL provides the tools you need to manage your finances confidently and productively.

Bill.com Company Details

Founded by René Lacerte, BILL (formerly CashView) is a publicly traded company listed on the New York Stock Exchange under the ticker symbol NYSE: BILL. Headquartered in San Jose, California, BILL is a leader in financial automation software for small and mid-sized businesses. The company’s mission is to simplify how businesses manage their finances by automating the entire cycle of financial workflows, from invoicing and approvals to payments and collections. BILL supports hundreds of thousands of businesses across diverse industries by providing tools that increase operational efficiency and financial control. Leveraging technologies like machine learning and artificial intelligence, BILL helps eliminate busywork and reduce manual errors, freeing up companies to focus on growth and success.

Company Name: BIll.com, LLC

CEO Name: René Lacerte

Est Year: 2006

Employees: 1,001-5,000 employees

HQ Location: San Jose, CA

1665507247245
René Lacerte
Founder and CEO

Bill.com Demo & Media

Bill.com Top Features

Accounts Payable
Accounts Receivable
Cashflow Forecasting
Integrations
Pay by Card
Spend & Expenses
Business Credit
Virtual Card
Expenses
Budgets

Pros of Bill.com

  • Intuitive, attractive user interface that simplifies daily financial tasks.
  • Converts paper invoices and bills into organized digital records.
  • Supports user-defined policies and multi-level approvals for better internal controls.
  • Centralized vendor payment system improves visibility and audit readiness.
  • Offers multiple payment methods, including ACH and international wire transfers.
  • Scalable for small and midsize businesses with growing financial needs.
  • Automates recurring payments and integrates with top accounting platforms.
  • Cloud-based access and unlimited online document storage support remote teams.

Cons of Bill.com

  • Customer support can be slow to respond and lacks live phone assistance.
  • Some users report ongoing syncing issues with software like QuickBooks and NetSuite.
  • Integration with certain ERPs can be difficult and poorly supported.
  • International payments are often delayed, with high fees and limited transparency.
  • Reporting tools are limited and lack customizable features.

Bill.com Pricing

BILL offers a range of pricing plans designed to accommodate businesses of different sizes and requirements. The table below summarizes these different pricing plans.

Essentials
$45 /user/ month
N/A
Spend 50% less time on AP, automate invoicing, and get paid 2x faster.
Team
$55 /user/ month
N/A
Get more granular controls and automatic 2-way sync with leading accounting software.
Corporate
$79 /user/ month
N/A
Enterprise
Custom pricing
N/A
Unlock enhanced security, premium support, multi-location accounting capabilities, and more.

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Bill.com Detail

BILL simplifies back-office finance operations by transforming paper-based tasks into streamlined, digital processes. With BILL, businesses can automate routine workflows such as invoice entry, approval routing, and payment processing, reducing the time and effort typically spent on manual financial tasks. It integrates seamlessly with popular accounting software, helping ensure accuracy and consistency across platforms. Built in the cloud, the system gives users access to important financial data and documents from any device, at any time. By cutting down on errors and improving operational visibility, BILL empowers users to manage cash flow with confidence. Whether it’s paying vendors, tracking receivables, or managing team expenses, BILL makes back-office work faster, smarter, and easier.

What Kind of Support Bill.com Offers?

BILL offers a comprehensive support system through its Help Center, where users can access detailed guides, troubleshooting articles, and FAQs. For personalized assistance, users can reach out via live chat or request a callback through their account. Support is available Monday to Friday from 5 a.m. to 6 p.m. PT and on weekends from 6 a.m. to 3 p.m. PT, excluding holidays. Enterprise customers benefit from Premium Support Services with faster response times and priority access. Additionally, BILL provides a Resource Center with webinars, templates, and guides to help users get the most out of the platform.
Email Support
Live Chat
Social Media
Tutorial Videos & Documentation
Phone Support

Bill.com FAQs

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