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Factorial Review (2024): Pricing, Pros & Cons

Factorial is a comprehensive cloud-based human resources software designed to streamline HR processes including payroll, time tracking, and employee onboarding for small to medium sized businesses.

Ease of Use
Value For Money
Customer Support

What is Factorial?

FactorialHR is a customizable human resource management software designed to automate and centralize key personnel management processes such as time, payroll, talent, and financial management in a single platform that embodies comprehensive HR management. Aimed at streamlining HR tasks, FactorialHR enables HR managers to spend more time on people-centric activities instead of paperwork. Founded in Barcelona in 2016, FactorialHR has rapidly grown to serve more than 8,000 customers worldwide, making it the leading HR solution for small and medium-sized businesses (SMBs). In 2022, FactorialHR reached unicorn status, highlighting its success and continued commitment to improving HR management through technology, as reflected in numerous positive Factorial HR reviews.

What is Factorial Good For? 

FactorialHR excels at simplifying and automating administrative HR tasks. Its key use cases include time management, talent management, recruiting, expense management, analytics, and document management. The software is designed to provide HR departments with the tools they need to efficiently manage workforce administration, provide insight, and automate routine tasks to ensure smoother business operations. This comprehensive approach helps organizations focus on strategic HR initiatives while reducing the time spent on manual processes.

Who Should Use Factorial? 

FactorialHR is designed specifically for small and medium sized businesses looking to streamline their HR operations. It is ideal for HR managers and department heads who want to automate time-consuming tasks such as payroll, time tracking, talent management and recruiting. In addition, companies looking to centralize their HR data to gain actionable insights into their workforce will find FactorialHR’s analytics tools particularly useful. The platform’s scalability and customization options make it suitable for a wide range of industries and business sizes, providing SMBs with the means to more effectively manage their HR functions.

Factorial Company Details

Founded in Barcelona in 2016, FactorialHR is a leading software provider specializing in human resource management solutions. Since its inception, the company has focused on automating and centralizing HR activities, allowing companies to focus on their people instead of paperwork. Having achieved significant growth in a short period of time, FactorialHR became a unicorn in 2022, meaning it is valued at over $1 billion. Serving over 8,000 customers worldwide, the company has established itself as a prominent player in the HR software market for small and medium-sized businesses (SMBs). FactorialHR’s commitment to innovation and efficiency in personnel management processes continues to drive its success and industry recognition.

Company Name: Factorial

CEO Name: Jordi Romero

Est Year: 2016

Employees: 501-1,000 employees

HQ Location: Barcelona, Barcelona

Jordi Romero Founder and CEO at Factorial HR
Jordi Romero
Founder and CEO

Factorial Demo & Media

Factorial Top Features

Time Tracking & Shift Management

Factorial helps track employee time, improve productivity and reduce absenteeism

Holidays and Absences Management

The software provides a quick and easy way to manage employee leave and absences.

HR Reports and Analytics

HR managers can generate customized reports based on company data and make better decisions about the workforce and the business.

Documents Manager

With Factorial HR, companies have access to all company and employee documentation in their document management.

Digital Signature

With Factorial, managers and team members can easily, securely and quickly request the digital signature of one or more employees and colleagues for any document.

Payroll summary

Finance departments and managers can forget about spending time recording all the events that affect the company's payroll, because Factorial takes care of these tasks.

Employee Portal

A customized space for each employee to manage all their personal information, documents, vacations, and other functions.

Organizational Chart

Managers can assign different managers to employees and automatically generate the company's organizational chart.

HR Mobile App

The Factorial mobile app helps you stay on top of your company's activities anytime, anywhere.

Applicant Tracking System (ATS)

Hiring managers can manage their selection processes and attract more candidates through a customizable and centralized employment portal.

User Permission Settings

Factorial assists in the customization of employee permissions and the adaptation of the system to the company's structure.

Pros of Factorial

  • Seamless integration with mailbox and Outlook
  • Stores documents and employee records
  • Time tracking features
  • Intuitive user interface makes it easy to set up
  • Facilitates employee onboarding
  • Notification features
  • Bird’s eye view of all tasks and activities
  • Talent Performance Management

Cons of Factorial

  • Occasional interface delays
  • Customer service is not very responsive
  • Limited customization options

Factorial Pricing

Factorial offers several plans for businesses of different budgets and sizes. These offerings range from a toolkit that transforms complex and repetitive processes into simple, fast, and most importantly, effective ones. However, the product is uniquely priced based on the needs of the business. As such, organizations must request a quote for a demo. However, all Factorial offerings start at $4.50 per month, per user.

Factorial Price Comparison

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User Reviews

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What Kind of Support Factorial Offers?

Factorial HR has a dedicated help center to assist existing and prospective users with any issues they may encounter. This help center has separate portals to help users new to Factorial learn how to set up their company, manage their account, or complete their employee profile through custom guides. On the other hand, existing users can gain insight into functionalities such as Time & Absences, Payroll & Finance, Documents & Signatures, Expenses & Cards, and much more through the company’s extensive knowledge base. Finally, all users have access to the customer support team via email, phone, and online forums.
Email Support
Live Chat
Forum & Ticket
Tutorial Videos & Documentation
Phone Support

Factorial FAQs

Yes, Factorial is a legitimate software, as evidenced by its extensive customer base of over 8,000 clients worldwide and its status as a 2022 unicorn company. It provides comprehensive HR solutions that automate and centralize administrative tasks for businesses.
Factorial is considered worth paying for, especially by small and medium-sized businesses looking to automate time, payments, talent, and finance processes. Its customizable, all-in-one platform is designed to streamline HR operations, making administrative tasks more efficient and allowing managers to focus on strategic initiatives. 
Factorial offers integrations with a variety of other software to streamline HR processes and enhance functionality. These integrations include, among others, payment systems, time tracking tools and productivity applications. The goal is to provide a seamless user experience and facilitate the centralization of data and processes in one platform.
Factorial supports employee performance management through its talent management solutions, which include performance review functionality, feedback tools, and goal setting capabilities. These features are designed to help managers and teams track performance, set goals, and identify areas for improvement, thereby increasing overall productivity and alignment with business goals. 
Factorial’s user interface is highly customizable and user-friendly, allowing companies to tailor the platform to their specific needs and efficiently manage personnel management activities. Users can modify dashboards, create custom reports and adjust settings to match their management processes and requirements. This level of customization ensures that companies of different sizes and industries can optimize their use of the software.
Factorial takes data security and privacy very seriously and employs advanced security measures to protect sensitive information. The platform uses encryption, secure data storage, and regular audits to ensure compliance with international privacy regulations. These efforts underscore Factorial’s commitment to protecting user data and maintaining trust.
Factorial streamlines personnel management activities for remote teams by offering remote work-oriented features such as time tracking, absence management and document sharing within a centralized platform. This facilitates seamless communication and collaboration between distributed teams, increasing efficiency and productivity.
Yes, Factorial can be used for recruiting and onboarding new employees. It includes recruitment modules that help teams manage job postings, track applicants, and streamline the hiring process to ensure a smooth transition of new hires into the organization. 
Factorial provides advanced analytics and reporting capabilities that allow organizations to create custom reports and gain insight into various metrics such as employee performance, attendance, and turnover. These tools support data-driven decision making and help identify opportunities for improvement. 
Factorial supports employment compliance by providing up-to-date tools and resources to manage legal documentation, automate compliance tasks, and ensure adherence to regional and global employment regulations. This reduces the risk of non-compliance and the associated penalties for organizations.
Factorial improves employee engagement by providing features such as employee feedback tools, performance tracking and recognition functionality. These features promote a culture of transparency, recognition and continuous development, which are key to boosting employee morale and engagement.

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Review Method

At BeginDot, we go through each product in detail so that we can prove the most authentic information to our audience. We try the products, go through documentation, do research in user sentiments before adding our final recommendation. 

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