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TouchBistro.com Reviews (2024): Pricing, Pros & Cons

With TouchBistro's front of house, back of house, and guest interaction solutions—all on one platform—you can take care of your visitors and expand your business.

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Ease of Use
93%
Features
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Value For Money
92%
Customer Support
93%

What is TouchBistro?

TouchBistro is a full-featured restaurant management software that aims to improve customer experiences, increase sales, and simplify daily operations. The POS system is renowned for its user-friendly interface, speed, and dependability. Restaurants can add a range of add-on products to their POS to tailor it to their unique requirements.

TouchBistro ensures a flawless booking experience and manages capacity to streamline the reservation process. Furthermore, patrons may conveniently place takeout orders online, with meals being delivered straight from the restaurant and incurring no commission fees. Along with digital and physical gift cards, the site also provides tools for promoting brands and a loyalty program to turn visitors into returning consumers.

TouchBistro’s round-the-clock customer service guarantees that users will always have help available to them.

TouchBistro.com Company Details

Founded in 2010, TouchBistro is a top restaurant management platform with its headquarters located in Toronto, Canada. It provides an extensive point-of-sale (POS) system made to fit the particular requirements of eateries.

Features include pricing administration, order automation, touchscreen billing, sales tracking, and return tracking. Because the platform is cloud-based, remote access and smooth software integration are made possible. TouchBistro offers individualized onboarding and training services, video tutorials, a knowledge base, and round-the-clock client assistance.

Company Name: TouchBistro Inc.

CEO Name: Alex Barrotti

Year Founded: 2010

Employees: 501-1,000

HQ Location: Toronto, ON

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Samir Zabaneh
CEO

TouchBistro.com Screenshots and Media

Pros and Cons of TouchBistro.com

Pros of TouchBistro.com

  • Customizable food modifiers for menu items.
  • Kitchen order tracking with timely alerts.
  • Detailed staff hour and break reports.
  • Flexible tax options.
  • Multiple check splitting capabilities.
  • Easy menu item sales reporting.
  • Cons of TouchBistro.com

  • Confusing and difficult inventory management.
  • Limited to iPads, with high additional charges.
  • Prohibitive costs for efficient operation.
  • TouchBistro.com Features

    Touch Screen (Billing)

    For easy billing and order processing, TouchBistro provides a touch screen interface that is simple to use.

    Returns Tracking

    The software makes correct inventory management possible by facilitating effective return tracking.

    Restaurant POS

    A complete point-of-sale system designed specifically for restaurant purposes is offered by TouchBistro.

    Pricing Management

    Pricing for menu products and services is simple for users to control and modify.

    Ordering Automation

    The ordering procedure is made more efficient and error-free thanks to the platform.

    Loyalty Program

    TouchBistro includes a loyalty program to reward and retain customers.

    Sales Tracking

    Features for thorough sales tracking and reporting offer insightful data for expanding businesses.

    Gift Card Management

    Both physical and digital gift cards can be created, sold, and managed by users.

    Discount Management

    Discounts are simple to apply and maintain with TouchBistro.

    Inventory Management

    To track supply levels and cut down on waste, the platform provides strong inventory management options.

    TouchBistro.com Pricing

    TouchBistro provides adaptable options with adjustable prices so you may customize the management system for your restaurant. Tableside ordering, staff management, reporting, integration, and menu and floor plan administration are all included in the $69 monthly fee for the point-of-sale software.

    The marketing ($99), reservation ($229), online purchasing ($50), loyalty program ($99), and gift cards ($25) are additional monthly expenses for customer engagement items. TouchBistro provides a free live demo for each function, but there isn’t a free trial available.

    TouchBistro.com Price Comparison

    Compare price of TouchBistro.com With some of the top competitors.
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    What Kind of Support Does TouchBistro.com Offer?

    TouchBistro offers customers round-the-clock phone and chat assistance from 9 to 5 to help with any problem. Customers can email the support staff at support@touchbistro.com to get in contact with them.

    TouchBistro also provides seminars, video tutorials, and an extensive knowledge library to assist users in making the most of the platform. Additionally, the business offers individualized training and onboarding to guarantee a seamless transfer to TouchBistro.

    Email Support
    Live Chat
    Forum & Ticket
    Tutorial Videos & Documentation
    Phone Support
    Tutorial Video & Help Documentation
    Webinars

    TouchBistro Alternatives

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    Frequently Asked Questions About TouchBistro.com (FAQs)

    TouchBistro is a full-featured restaurant management platform that assists establishments in overseeing day-to-day operations, boosting revenue, and satisfying patrons.
    TouchBistro guarantees that each visitor feels unique, streamlines reservations, and controls capacity.
    Yes, patrons can place online orders for takeaway, and the food will be delivered straight from the restaurant at no additional cost to them.
    Yes, TouchBistro offers customers round-the-clock assistance to help them in any circumstance at any time.
    No, TouchBistro is only compatible with iPads, and adding new devices carries additional costs.
    Tableside ordering, inventory management, and customer relationship management (CRM) systems are a few popular add-on solutions.

    System Requirements and Supported Platforms

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