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Toast.com Reviews (2024): Pricing, Pros & Cons

Like yours, 106,000* eateries rely on Toast for their technological needs. We handle everything, from payroll to point of sale, so you can concentrate on what you do best.

Ease of Use
Value For Money
Customer Support

What is Toast?

A sophisticated restaurant management system called Toast.com was created specifically to address the special requirements of the food service sector. With capabilities including mobile app ordering, contactless payments, e-gift card purchases, online ordering, delivery, and takeout, Toast POS enables restaurant operators to quickly adjust to shifting consumer expectations and market trends. With frequent feature updates, this cloud-based software provides safe access to restaurant data from any mobile device.

Restaurant management may find cost-saving opportunities, highlight popular menu items, and more with its comprehensive reporting and analytics package. With the help of Toast POS, restaurants can improve client experiences, streamline operations, and maintain their competitiveness in a market that is changing quickly.

Toast.com Company Details

One of the top suppliers of cloud-based restaurant management software is Toast.com. Aman Narang, Jon Grimm, and Steve Fredette founded the business in 2011, and its main office is in Boston, Massachusetts.

The platform of Toast.com provides a range of solutions aimed at helping food service establishments and restaurants improve client experiences, streamline operations, and maintain their competitiveness in a market that is changing quickly.

Thousands of restaurants nationwide now rely on Toast.com as a reliable partner because of its commitment to innovation and client satisfaction.

Company Name: Toast.com

CEO Name: Aman Narang

Year Founded: 2011

Employees: 1001-5000

HQ Location: Boston, Massachusetts, United States

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Aman Narang

Toast.com Screenshots and Media

Pros and Cons of Toast.com

Pros of Toast.com

  • Easy-to-use UI with a short learning curve
  • Fast, effective, and simple to set up
  • Rich in features
  • Seamlessly integrated for online delivery
  • Enhanced flow and efficiency
  • Save credit card details for convenient payments.
  • Cons of Toast.com

  • Absence of software update alerts
  • Discontent with the customer support
  • Issues with payroll and bank account management.
  • Technical assistance is vague and slow.
  • Toast.com Features


    All-inclusive administrative tools to handle every facet of the restaurant, from creating menus to keeping track of inventories.

    Menu Building

    A menu creation and customization interface that is easy to use, with options for editing pricing, descriptions, and graphics.

    Inventory Management

    Tools for monitoring and controlling stock levels, such as low-stock notifications that are sent automatically.


    integration for smooth finance administration with accounting software.

    Reporting & Analytics

    Track sales, inventories, and other important variables with comprehensive reporting and analytics.

    Loyalty Management

    A loyalty program designed to recognize and reward loyal consumers.

    Meal Service

    Features like table management and check adjustment are for dining service management.

    Payment Gateway

    Payment gateway integration provides safe and practical payment processing.

    Kitchen Tickets

    Simplified ticketing system for the kitchen to facilitate effective order handling.

    Takeout & Delivery

    Online ordering, delivery tracking, and other takeaway and delivery order management tools are included.

    Toast.com Pricing

    Toast.com provides a selection of price tiers to accommodate various corporate requirements. With flexible payment options, the Starter plan has a monthly starting price of $0. The monthly cost of the Essentials plan is $165 and it offers three months of free online ordering.

    There is a Custom plan with a custom price available for companies with special needs. There is also a New Restaurant Basics plan, which is intended just for new eateries and costs $110 per month. Prices are liable to alter.

    Starting at $0.00
  • Cloud-based point of sale
  • Hardware configuration including one terminal
  • Real-Time Sales & Menu Reporting
  • Payment Processing
  • 24/7/365 Customer Care
  • Order & Table Management
  • Unlimited Software Updates
  • Essentials
    Starting at $165.00
  • Everything in Starter Kit Plus:
  • Digital Ordering
  • Delivery Services
  • Toast Takeout App
  • *Get 3 months free Online Ordering (valued at $75/mo.)
  • Custom
    Contact Us
  • Everything in Essentials Plus:
  • Gift cards, email marketing, and loyalty programs
  • Payroll, scheduling, and tips
  • 100+ integrations with the most popular restaurant software
  • New Restaurant Basics
    Starting at $110.00
  • Everything in Starter Kit Plus:
  • Scheduling Lite
  • Payroll & Team Management Lite
  • Business Insurance, powered by NEXT
  • Vestwell 401k, exclusively for Toast
  • Toast PayCard
  • Toast.com Price Comparison

    Compare price of Toast.com With some of the top competitors.
    id4GLiE1JB (1)

    What Kind of Support Does Toast.com Offer?

    Toast.com provides its users with extensive support. This includes a committed support staff that can be reached by chat, email, and phone. To further assist users in navigating the platform, there is a comprehensive knowledge library that includes articles, tutorials, and guides.

    To understand more about the capabilities and functioning of Toast.com, users can also access webinars and training courses. All things considered, Toast.com is dedicated to offering top-notch customer service to guarantee a seamless and fruitful experience for its users.

    Email Support
    Live Chat
    Social Media
    Forum & Ticket
    Phone Support
    Tutorial Video & Help Documentation

    Toast Alternatives

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    Frequently Asked Questions About Toast.com (FAQs)

    Toast.com is a cloud-based restaurant management system made to help food service establishments and restaurants improve client experiences, streamline operations, and maintain their competitiveness in a market that is changing quickly.
    Yes, Toast.com has a short learning curve and is designed to be user-friendly. Most servers pick it up in a matter of minutes.
    To reward loyal customers and promote customer retention, Toast.com does indeed have a loyalty program in place.
    Tools for monitoring and controlling inventory levels are available on Toast.com, including with automated low-stock warnings.
    For smooth money administration, Toast.com can link with other programs, including accounting programs.
    Toast.com changes its functionality and additions on a regular basis. Some customers have, however, complained that they are not receiving software update notices.

    System Requirements and Supported Platforms

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    Toast User Reviews and Ratings

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