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HousecallPro.com Reviews (2024): Pricing, Pros & Cons

Launch a risk-free trial to discover how simple it is to enhance scheduling, dispatching, billing, and money collection for your home services company.

0%
Ease of Use
93%
Features
94%
Value For Money
93%
Customer Support
94%

What is Housecall Pro?

For service professionals, Housecall Pro is a feature-rich field service management software that automates and simplifies company processes. Numerous services are available, such as customer administration, payment processing, scheduling, dispatching, and invoicing.

Users can delegate tasks to technicians, create and manage jobs, and monitor the status of activities in real-time. Additionally, businesses may use the platform to gather client feedback, issue automatic appointment reminders, and provide comprehensive reports.

Technicians can obtain project data, obtain client signatures, and handle payments on the spot with the use of their smartphone app. Popular accounting and payment systems can be integrated with Housecall Pro to give customers and companies a smooth experience.

HousecallPro.com Company Details

Housecall Pro is a field service management software company based in San Diego, California. Founded in 2013 by Roland Ligtenberg and Ian Heidt, the company aims to streamline and automate business operations for service professionals.

Housecall Pro serves a wide range of industries, including HVAC, plumbing, electrical, landscaping, and more. The company has received funding from investors like Y Combinator and Lightspeed Venture Partners.

Company Name: Codefied Inc.

CEO Name: Michael Beaudoin

Year Founded: 2013

Employees: 1001-5000

HQ Location: Denver, Colorado, United States

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Michael Beaudoin
CEO

HousecallPro.com Screenshots and Media

Pros and Cons of HousecallPro.com

Pros of HousecallPro.com

  • Positive overall experience.
  • Easy scheduling and conversion of estimates.
  • Top-class support team.
  • All-in-one solution for scheduling and reviews.
  • Fits the business model well, easy to use.
  • Cons of HousecallPro.com

  • Customer service issue with missing billable work.
  • Bugs and issues go unacknowledged for days.
  • Employee time tracking is lacking.
  • System has constant problems, difficult to get help.
  • HousecallPro.com Features

    Field Service Management Software

    Housecall Pro provides a full range of tools for scheduling, dispatching, and billing field service activities.

    Billing and Invoicing

    With online payment methods and customisable invoices, the platform makes billing and invoicing simple.

    Contact Database

    To manage customer information, Housecall Pro comes with a feature-rich contact database.

    Contract Management

    Within the system, users have the ability to handle agreements and contracts.

    Client Database

    To keep track of past and current client information, the platform has a customer database.

    Dispatch Management

    For task scheduling and management, Housecall Pro provides dispatch management capabilities.

    Electronic Signature

    For agreements and approvals, users can gather electronic signatures.

    Inventory management

    To track and manage supplies, the platform has features for inventory management.

    Mobile Access

    Users can manage their businesses from any location with Housecall Pro's mobile access feature.

    Payment Collection in the Field

    By utilizing the platform's mobile app, users are able to collect payments while on the go.

    HousecallPro.com Pricing

    There are three pricing levels available for Housecall Pro: Basic, Essentials, and Max. The $49/month Basic package offers real-time dispatching, scheduling, and billing among other capabilities. Online booking and employee time monitoring are included in the Essentials plan, which costs $129 per month.

    Employee GPS map tracking and customizable reports are included in the $279/month Max plan. Pricing for the Max+ plan, which is available upon request, includes strategic account management and enhanced reporting for bigger teams.

    Basic
    $49.00 1 Users
    NA
  • Drag & drop scheduling
  • Real-time dispatching
  • Paperless invoicing
  • Easy estimates
  • Customizable text notifications
  • In-app employee chat
  • Essentials
    $129.00 5 Users
    NA
  • Everything in Basic, plus:
  • QuickBooks integration
  • Visual price bookFlat rate pricing
  • Custom checklists
  • Equipment tracking
  • Premium review management
  • Employee GPS tracking
  • Employee time tracking
  • Postcard & email marketing
  • Expense cards
  • Save key performance reports
  • Live website visitor chat
  • Zapier integration
  • MAX
    Contact Us 8 Users
    NA
  • Everything in Essential, plus:
  • Advanced reporting for detailed insights.
  • Integrate data via open API for flexibility.
  • Key accounts onboarding specialist for personalized assistance.
  • Escalated phone support for urgent issues.
  • Add users for $35/mo each for scalability.
  • HousecallPro.com Price Comparison

    Compare price of HousecallPro.com With some of the top competitors.

    What Kind of Support Does HousecallPro.com Offer?

    With a community forum, online resources, and a specialized support staff, Housecall Pro provides extensive user support. Onboarding and training sessions are provided for new users, and new features are frequently added to the site.

    A customer success manager is available to larger accounts for individualized assistance. Housecall Pro is dedicated to supporting customers’ business expansion and success.

    GET IN TOUCH:

    858-842-5746

    support@housecallpro.com

    Email Support
    Live Chat
    Forum & Ticket
    Phone Support
    Tutorial Video & Help Documentation
    Webinars

    Housecall Pro Alternatives

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    Frequently Asked Questions About HousecallPro.com (FAQs)

    A field service management tool called Housecall Pro was created to help service providers run their businesses more efficiently and automatically.
    A number of services are available with Housecall Pro, such as customer administration, invoicing, scheduling, dispatching, and payment processing.
    Indeed, Housecall Pro offers a smooth experience for both companies and clients by integrating with well-known accounting and payment systems.
    Various pricing tiers are available from Housecall Pro depending on the needed features and user count. Monthly pricing is $49 at launch.
    Yes, users can test out Housecall Pro’s software and determine if it suits their needs during a free trial period.
    Indeed, Housecall Pro uses industry-standard encryption to safeguard user data since it takes security seriously.

    System Requirements and Supported Platforms

    Review Method

    At Begindot, we go through each product in detail so that we can prove the most authentic information to our audience. We try the products, go through documentation, do research in user sentiments before adding our final recommendation. 

    Affiliate Disclosure: Begindot is reader-supported. When you buy through links on our site, we may earn an affiliate commission.

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