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Capterra Reviews (2024): Pricing, Pros & Cons

One of the most popular software review and recommendation platforms, you may use Capterra to discover best software.

Ease of Use
Value For Money
Customer Support

What is Capterra? is a well-known software review platform inside the Gartner Digital Markets network that is dedicated to aiding organizations in finding, assessing, and choosing the most appropriate software solutions.

It offers a range of software categories, ranging from project management and CRM to accounting, human resources, and marketing automation. The website allows users to access genuine reviews and ratings from real customers, providing valuable insights into the strengths and weaknesses of different software options.

Furthermore, Capterra offers useful resources like blog posts, guides, and articles covering software trends, best practices, and industry insights, ensuring users stay informed about the always-evolving software world.

Let us know more about below.

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Capterra Company Details

Capterra is one of the leading software recommendation and user review platforms with 2 Million+ Verified Reviews owned by Gartner. The site was founded in 1999 and it was acquired by Gartner in 2015.

Company Name: Capterra

CEO Name: 1999

Year Founded: Michael Ortner

Employees: 51-100

HQ Location: Virginia, USA

Capterra Screenshots and Media

Pros and Cons of Capterra

Pros of Capterra

  • Variety of Software Selection 
  • Real-World User Reviews
  • Vendor Engagement
  • Software Comparisons
  • Educational Materials

Cons of Capterra

  • Potential or Possible Bias
  • Outdated Information

Capterra Features

Extensive Software Directory

Capterra hosts an extensive directory of software applications across several categories, giving users a huge selection of options to explore.

Genuine User Reviews and Ratings

The platform provides genuine reviews and ratings from real users, allowing visitors to gain insights into the actual experiences of others with specific software products.

Trusted Gartner Affiliation

As part of the Gartner Digital Markets network, Capterra carries the trust and credibility of well-known industry authorities, ensuring reliable information and quality service.

Software Comparisons

Users can compare multiple software solutions side by side, highlighting the main features and differences, which helps in making wise decisions.

Multi-platform Access

Some software applications might be accessible from different platforms, such as Windows, macOS, iOS, and Android, ensuring compatibility with various devices.

Capterra Pricing

While listing on Capterra is free, they offer premium packages to reach out more software buyers. They offer PPC & PPL options as well.

Capterra Price Comparison

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What Kind of Support Does Capterra Offer?

If you need any help with the platform, you may reach out to the using using support email.
Email Support
Tutorial Videos & Documentation

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Frequently Asked Questions About Capterra (FAQs)

Capterra is one of the largest software review and recommendation website with millions of verified user reviews.
Yes, Capterra is a free website to read and post reviews.
Yes, you may list your software for free on Capterra. They also offers premium packages.
While there may be biased reviews, the platform tries to post only verified user reviews.

System Requirements and Supported Platforms

Review Method

At Begindot, we go through each product in detail so that we can prove the most authentic information to our audience. We try the products, go through documentation, do research in user sentiments before adding our final recommendation. 

Affiliate Disclosure: Begindot is reader-supported. When you buy through links on our site, we may earn an affiliate commission.

Capterra User Reviews and Ratings

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