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CAKE POS Reviews (2024): Pricing, Pros & Cons

All-in-one Restaurant POS. Simple restaurant software and cash register system. Make your business grow easy and better with CAKE.

0%
Ease of Use
94%
Features
93%
Value For Money
94%
Customer Support
93%

What is CAKE POS?

CAKE POS (Point of Sale) offers a comprehensive solution designed to expedite guest service, enhance technological scalability, and facilitate business expansion. It revolutionizes restaurant transactions, fostering enhanced connections with customers and ensuring operational resilience. Through functionalities such as tableside ordering, online ordering, QR code solutions, and loyalty programs, CAKE optimizes revenue generation and operational efficiency, ultimately reducing labor costs.

With the POS system, restaurant staff can easily start and change orders. Also, CAKE’s payment cube accepts different payment methods, like Apple Pay or Google Pay from customers’ phones.

This system works through the Internet and is great for bakeries, eateries, pizzerias, restaurants, and cafes. It has a nice, easy-to-use screen where you can manage lots of orders and payments quickly, especially during busy times. It helps restaurants with lots of customers get more done every day. Cake POS is made for both quick-service and full-service restaurants. It’s simple, easy, and not too expensive. It can do things like accept payments easily, manage guests and waiting lists, take orders online, use gift cards, and take orders at the table. You can also see sales in real time from different locations and keep track of employees’ hours and pay. Cake POS is perfect for busy restaurants that need help managing a lot of customers. It’s a special kind of POS for restaurants that are usually very busy.

CAKE POS Company Details

Company Name: CAKE

CEO Name: Jim O'Connor and Mani Kulasooriya

Year Founded: 2011

Employees: 251-500

HQ Location: Tampa, Florida, United States

team-2
Jim O'Connor
Co-Founder of CAKE Point of Sale
team-1
Mani Kulasooriya
Co-Founder of CAKE Point of Sale

CAKE POS Screenshots and Media

Pros and Cons of CAKE POS

Pros of CAKE POS

  • The customizable system that can be tweaked to fit the needs effortlessly
  • Outstanding customer service – always ready to assist
  • Easy to use – it’s simple to operate and easy to train new employees on
  • Durable hardware, built to withstand the demands of a busy restaurant setting
  • Smooth online ordering feature

Cons of CAKE POS

  • They charge payment for activation fees
  • Lacks clear pricing information
  • Need additional restaurant features and more comprehensive reporting

CAKE POS Features

Point of Sale

Offers an easy-to-use, all-in-one system designed to streamline restaurant operations efficiently.

Online Order

With this feature, restaurants can accept orders directly through their website or mobile app without having to pay delivery service fees or commissions.

Self-Service Kiosk

With this feature, customers can easily browse menus, customize their orders, and complete transactions independently using self-service kiosks.

Tableside Ordering

Provides restaurants with the convenience of quickly ordering and paying tableside, enhancing the dining experience for both customers and staff.

QR Code Payments

Facilitates a faster checkout experience for both customers and staff, revolutionizing the way transactions are processed in restaurants.

Guest Manager

With this feature, restaurants can easily keep track of reservations, assign tables, and notify guests when their table is ready.

CAKE MenuPad

Staff can take orders and process payments from anywhere in the restaurant using handheld devices like tablets or smartphones.

Kitchen Display System

Enables staff track orders from start to finish, ensuring efficient workflow and timely order preparation.

Menu Management

This feature allows restaurant owners and managers to make quick and easy changes to their menu items, prices, and descriptions directly from the POS system.

CAKE Pay

Enjoy quick and secure payment processing for your restaurant transactions.

CAKE POS Pricing

Here are the pricing plans for CAKE POS. Select the plan that aligns best with your needs and budget. CAKE POS offers three options: Essentials at $69, Plus at $125, and Pro at $295.
Essentials
$69/month
Yearly Billing: N/A
  • CAKE POS Hardware
  • CAKE Menu Management
  • CAKE Payment Processing
  • CAKE 24/7/365 Support
  • CAKE QR Code Payments
  • CAKE University Training Portal
Plus
$125/month
Yearly Billing: N/A
  • Everything in Essentials, plus:
  • Commission-free CAKE Online Ordering
  • CAKE Gift Cards
  • Pro
    $295/month
    Yearly Billing: N/A
  • The Plus plan, and everything else to make you a Pro:
  • CAKE Marketing
  • CAKE Loyalty
  • CAKE Guest Manager
  • CAKE POS Price Comparison

    Compare price of CAKE POS With some of the top competitors.
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    What Kind of Support Does CAKE POS Offer?

    CAKE POS provides excellent support options including Knowledge Base, Email, Live Chat, FAQs, Phone, and 24/7 Live Representatives. With these resources, help is always available whenever you need it.
    Email Support
    Live Chat
    Forum & Ticket
    Tutorial Videos & Documentation
    Phone Support
    Webinars

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    Frequently Asked Questions About CAKE POS (FAQs)

    CAKE is a user-friendly POS where owners can swiftly grasp the intuitive POS system provided by CAKE, learning its functionalities with ease.
    Restaurant establishments seeking a versatile, cloud-based POS solution that’s also mobile-friendly to streamline operations and boost revenue channels.
    The key features of CAKE POS include: Inventory Control, Staff Scheduling and Maintenance, Payroll Administration, Invoicing through POS, and Timekeeping and Attendance Management.
    CAKE POS offers support through various channels, including a Knowledge Base, Email/Help Desk, Live Chat, FAQs/Forum, Phone Support, and 24/7 Live Representatives.
    CAKE POS is supported by iPad.

    System Requirements and Supported Platforms

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