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BigCommerce Reviews (2024): Pricing, Pros & Cons

One of the best eCommerce software for WordPress platform to create a perfectly optimized online store.

Ease of Use
Value For Money
Customer Support

What is BigCommerce?

BigCommerce is a popular eCommerce platform that makes it easy to set up an online store and start selling your products.

With BigCommerce, you can choose from hundreds of templates, customize your storefront to suit your brand, create product pages with ease, manage shipping and payments, and much more. P

As BigCommerce is a hosted solution, you don’t have to worry about the technical side of things — all of your hosting needs will be taken care of. The drag-and-drop builder will make it simple for the users to create a completely custom design.

So if you’re looking for a platform that is easy to use and offers everything you need for eCommerce success, BigCommerce is a great solution.

Let’s have a look at the platform in detail.

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BigCommerce Company Details

Founded in 2009, BigCommerce is one of the most popular eCommerce website building solutions that you may use to start your online store. It’s a team of over 1000+ professionals.

Company Name: BigCommerce Pty. Ltd

CEO Name: Brent Bellm

Year Founded: 2009

Employees: 1000-1500

HQ Location: Texas, US

Brent Bellm BigCommerce
Brent Bellm
Chief Executive Officer at BigCommerce

BigCommerce Screenshots and Media

Pros and Cons of BigCommerce

Pros of BigCommerce

  • Unlimited bandwidth & storage
  • Unlimited Staff accounts
  • 99.99% guaranteed uptime
  • Easy website builder and ready templates
  • Mobile app
  • 24/7 support

Cons of BigCommerce

  • Very limited free templates
  • Most add-ons are paid

BigCommerce Features

Quick & simple eCommerce solution
Over 100 currencies supported
Easy page builder
Optimized one page checkout
WordPress integration
Multi-storefront for different geolocations
Omnichannel selling approach
Ready website templates
Personalized shopping experiences
24/7 Support

BigCommerce Pricing

BigCommerce has used a different approach with its pricing policies as it offers plans according to your business revenue. Its plans are divided into four categories: Standard, Plus, Pro, and Enterprise. 

While the Standard plan is ideal for businesses with less than $50K revenue costs almost $30 per month, the Pro plan costs $300 per month. 

Overall, the plans are reasonable and can fall within everyone’s budget. 

Details of Pricing.

Sales per yearUp to $50kUp to $180kUp to $400k**Custom
Products, file storage and bandwidthUnlimitedUnlimitedUnlimitedUnlimited
Staff accountsUnlimitedUnlimitedUnlimitedUnlimited
Online storefrontYesYesYesYes
Mobile responsive websiteYesYesYesYes
BigCommerce mobile appYesYesYesYes
Page Builder YesYesYesYes
Single-page checkoutYesYesYesYes
Apple Pay, Google Pay, Amazon PayYesYesYesYes
Multi-Currency YesYesYesYes
Real-time shipping quotesYesYesYesYes
Google customer reviewsNoNoYesYes
Unlimited API Calls NoNoNoYes

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BigCommerce Detail

The BigCommerce user interface is designed to be both user-friendly and powerful. It provides users with all the tools they need to manage their online store, including an easy-to-use drag-and-drop editor, a powerful product catalog manager, and a robust order management system.

The BigCommerce user interface also includes a number of built-in marketing tools that allow merchants to quickly and easily create effective promotional campaigns, such as discount coupons, email marketing tools, promo codes, and much more.

In addition, the BigCommerce user interface also includes built-in visibility features that help merchants manage their online store’s appearance on search engine results pages (SERPs), including SEO tags like including SEO tags like meta keywords and meta descriptions, as well as one-click integration with Google Analytics for comprehensive website tracking.


BigCommerce Omnichannel Solution

BigCommerce is truly a cross-channel platform that offers you various marketplaces to increase your customer base. It allows you to integrate with popular marketplaces such as Amazon, Walmart, eBay, Etsy and more.

You can even try to enhance your store’s social media presence by integrating Facebook, Pinterest, and Instagram. Besides, it enables you to switch between storefronts with a single-user login. 


Abandoned Cart Saver

Every e-commerce platform has to deal with card abandonments, but BigCommerce lets you increase revenue with little email effort.

It sends three automated follow-up emails to users who’ve left their cart without purchasing in your store. It’s worth mentioning that this feature is available only on its Plus, Pro, and Enterprise plans. 

BigCommerce Multi-Storefront

BigCommerce helps you to go international by creating a multi-storefront so that you can sell to international users.

It helps you with content localization to cater to different geolocations. Along with that, you can also customize the product catalogs to make them suitable for different geolocations.

While other e-commerce platforms will direct you to third-party apps to apply numerous currencies to your store (over 100 different currencies), BigCommerce facilitates automatic currency conversion based on the user’s IP address. 

BigCommerce also offers multi-language support. 


Themes and Templates 

To make your store look stand out, you need to rely on beautiful themes and templates, and thankfully, BigCommerce has a handful of them. It comes with an option to use free themes and over 100 paid themes. Each of its free themes is responsive to any device. 

Besides, if you’re searching for a particular theme in your niche, its advanced search and filter functions will make it easier for you. 

You may look for a theme based on your niche.


A Hosted Secure Solution

Hosting is a very important aspect of any online business. When it comes to eCommerce, it becomes even more important because if your site doesn’t perform well, you will surely lose customers and revenue.

BigCommerce is a high-quality hosted solution with multiple security layers to make sure that your business performs at its maximum potential and is secure.

With BigCommerce, you won’t have to rely on other third-party security services as it does an excellent job of providing a reliable, safe network.

It complies with PCI DSS and provides SSL encryption with every plan. It ensures every card transaction in your store is secure. Besides, you also get a 99.99% uptime guarantee and a backup and restore facility. 


BigCommerce App Integrations

BigCommerce comes with a complete marketplace of third-party apps that you can use for your store as per your needs.

You can look for apps based on your requirements, you can filter using the category of apps.

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What Kind of Support Does BigCommerce Offer?

You don’t need to stress out with your store complications in late hours as BigCommerce’s customer support team will be there to help you out 24/7. They provide this support through phone, live chat, and even email. 

If you’re looking for help for the “on-boarding” process, there is a good amount of tutorials and knowledge base to help you out. 

By subscribing to its Enterprise plan, you’ll unlock priority customer services that will instantly connect you with their expert staff. 

Other than the support channels we mentioned, BigCommerce comes with tons of content around every feature of the platform. They have webinars, articles, podcasts to support the users.

Email Support
Live Chat
Forum & Ticket
Tutorial Videos & Documentation

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Frequently Asked Questions About BigCommerce (FAQs)

BigCommerce is a publicly traded eCommerce platform with over 60K active stores. It is a hosted eCommerce solution with unlimited bandwidth.
No, BigCommerce is a premium product. However, it offers 15-day free trial to try the product before you signup for a paid plan.
Yes, BigCommerce is a good platform to start your dropshipping business.
BigCommerce is a hosted eCommerce solution, that means you don’t have to buy hosting for your site It will be hosted by BigCommerce with a 99.99% uptime guarantee.
Yes, you can create any kind of store or sell any product using BigCommerce including digital products. BigCommerce gives you the option to host unlimited files.

System Requirements and Supported Platforms

Review Method

At Begindot, we go through each product in detail so that we can prove the most authentic information to our audience. We try the products, go through documentation, do research in user sentiments before adding our final recommendation. 

Affiliate Disclosure: Begindot is reader-supported. When you buy through links on our site, we may earn an affiliate commission.

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