When I Work

No reviews yet

[begindot_kkstarratings]

When I Work Review (2025): Pricing, Pros & Cons

Simplify Workforce Management with When I Work's Scheduling and Time Tracking Tools

0%
Ease of Use
98%
Features
96%
Value For Money
97%
Customer Support
97%

What is When I Work?

When I Work is a cloud-based employee scheduling and time-tracking software designed to simplify workforce management for businesses of all sizes. It enables managers to create and share schedules seamlessly, while employees can access their schedules, request time off, and receive shift notifications through the mobile app or web interface.

The platform offers features such as drag-and-drop scheduling, shift swapping, time-off management, and real-time communication tools, all aimed at enhancing operational efficiency and employee satisfaction. With its user-friendly interface and robust functionalities, When I Work helps businesses streamline their scheduling processes and improve overall productivity.

What Is When I Work Good For?

When I Work excels in managing complex scheduling needs, particularly for businesses with shift-based operations. Its intuitive tools allow for quick schedule creation, easy shift swaps, and efficient time-off management, reducing administrative burdens. The platform’s time-tracking capabilities, including GPS enforcement and photo clock-ins, ensure accurate attendance records and minimize time theft.

Additionally, its communication features facilitate seamless interaction between managers and employees, fostering a collaborative work environment. Overall, When I Work is ideal for businesses seeking to optimize their scheduling processes and enhance workforce accountability. ​

Who Should Use When I Work?

When I Work is particularly beneficial for small to medium-sized businesses operating in industries like retail, hospitality, healthcare, and food services, where managing shift-based schedules is crucial.

It’s also suitable for organizations with mobile or remote teams, thanks to its accessible mobile applications and real-time communication tools. Businesses aiming to reduce scheduling conflicts, improve time-tracking accuracy, and foster better employee engagement will find When I Work to be a valuable asset in their operational toolkit.

When I Work Company Details

When I Work is a workforce management software company founded in 2010 and headquartered in Minneapolis, Minnesota. It specializes in employee scheduling, time tracking, and team communication solutions tailored for hourly and shift-based businesses. Serving over 200,000 workplaces globally, the company aims to streamline operations and enhance employee engagement through its intuitive, cloud-based platform. As of 2022, When I Work employs approximately 180 individuals. ​

Company Name: When I Work, Inc.

CEO Name: Chip Pearson

Est Year: 2010

Employees: 101-250

HQ Location: Minneapolis, Minnesota

pearson-chip-jamf_900xx5184-2916-0-135
Chip Pearson
CEO

When I Work Demo & Media

When I Work Top Features

Easily create and adjust work schedules.
Automatically assign shifts to available staff.
Manage schedules and clock in/out remotely.
Verify employee locations during clock-ins.
Facilitate real-time staff communication.
Streamline leave management processes.
Allow employees to exchange shifts easily.
Predict and manage staffing expenses.
Sync data with payroll software seamlessly.
Generate insights on workforce metrics.

Pros of When I Work

  • User-friendly interface for easy scheduling
  • Efficient shift swapping and management
  • Mobile app for on-the-go access
  • Integrated time tracking and attendance
  • Seamless communication between staff members
  • Affordable pricing for small businesses
  • Cons of When I Work

  • Limited advanced reporting capabilities
  • Occasional mobile app performance issues
  • Basic payroll integration features
  • Separate app required for messaging
  • Customization options are somewhat limited
  • When I Work Pricing

    When I Work offers flexible pricing plans to accommodate various business needs. The Essentials plan starts at $2.50 per user/month, providing basic scheduling and messaging features. The Pro plan, at $4 per user/month, adds advanced scheduling tools and role permissions. For comprehensive features, the Premium plan is available at $8 per user/month. A 14-day free trial is also offered. ​
    Single Location or Schedule
    $2.5
    One-click Auto Scheduling Unlimited schedule templates Time off & availability management Standard labor reporting Labor forecasting & budgeting Task management Schedule enforcement & geofencing Payroll & POS integrations
    Multiple Locations & Schedules
    $4
    Unlimited locations Unlimited schedules Unlimited job sites Labor sharing between locations Custom reporting Custom role permissions Toggle between time zones Multiple shift coverage views Global privacy configuration

    When I Work Price Comparison

    Compare price of When I Work With some of the top competitors.
    Homebase
    homebase_uk_logo

    When I Work Alternatives

    homebase_uk_logo

    Homebase

    BeginDot Score | 98.75%
    Homebase is a comprehensive workforce management platform tailored...

    User Reviews

    0.0
    0.0 out of 5 stars (based on 0 reviews)

    There are no reviews yet. Be the first one to write one.

    When I Work Detail

    When I Work is a cloud-based employee scheduling and time-tracking software designed to simplify workforce management. It offers intuitive tools for creating schedules, tracking attendance, and facilitating team communication. Ideal for shift-based businesses, it enhances operational efficiency and employee accountability through its user-friendly interface and mobile accessibility.

    What Kind of Support When I Work Offers?

    When I Work offers robust support through live chat and ticket submissions accessible via their web and mobile apps. Customer Care is available Monday–Friday (7 AM–10 PM CST) and weekends (9 AM–4:30 PM CST). While phone support isn’t offered, their Help Center provides comprehensive resources for troubleshooting and guidance. ​
    Email Support
    Live Chat
    Tutorial Videos & Documentation
    Phone Support

    When I Work FAQs

    Pricing varies based on the selected plan and number of users. For detailed information, visit the When I Work Help Center.​
    Yes, you can request a password reset email. Note that the reset link expires after one hour. ​
    Yes, you can schedule separate locations or departments within one account or in separate accounts linked for billing purposes.

    Platforms Supported

    Review Method

    At BeginDot, we go through each product in detail so that we can prove the most authentic information to our audience. We try the products, go through documentation, do research in user sentiments before adding our final recommendation. 

    Affiliate Disclosure: BeginDot is reader-supported. When you buy through links on our site, we may earn an affiliate commission.

    Did You Find ThisWhen I Work review Helpful?

    Don’t forget to write a review.