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SuperOps Review (2025): Pricing, Pros & Cons

Name: SuperOps
Brand: BeginDot
Availability: InStock

Unified PSA-RMM platform empowering MSPs and IT teams with AI-driven efficiency.

Ease of Use

95%

Features

97%

Value For Money

94%

Customer Support

96%

SuperOps

What is SuperOps?

SuperOps is a modern, AI-powered IT management platform designed to streamline operations for Managed Service Providers (MSPs) and IT teams. By integrating Professional Services Automation (PSA) and Remote Monitoring and Management (RMM) into a unified solution, SuperOps enables users to manage assets, automate workflows, and enhance service delivery. Its intuitive interface and advanced features aim to replace outdated legacy tools, providing a comprehensive solution for IT professionals seeking efficiency and scalability.

What is SuperOps good for?

SuperOps excels at providing a centralized platform for IT service management, combining PSA and RMM functionalities. It facilitates efficient ticketing, asset management, and automated workflows, allowing MSPs and IT teams to proactively monitor systems, manage client relationships, and deliver timely support. The platform’s AI capabilities further enhance decision-making and operational efficiency.

Who Should Use SuperOps?

SuperOps is ideal for MSPs and IT departments seeking an integrated solution to manage their operations. Organizations aiming to transition from multiple disparate tools to a unified platform will benefit from SuperOps’s comprehensive features. It’s particularly suited for teams looking to leverage AI-driven insights and automation to improve service delivery and operational efficiency.

SuperOps Company Details

SuperOps is a privately held company specializing in IT management solutions for MSPs and IT teams. The company focuses on delivering a unified PSA-RMM platform that leverages AI to enhance operational efficiency and service delivery. With a commitment to innovation and user-centric design, SuperOps aims to empower IT professionals to streamline their workflows and drive business growth.

Company Name: SuperOps

CEO Name: Arvind Parthiban

Est Year: 2020

Employees: 51 - 200

HQ Location: Claymont, Delaware

Arvind Parthiban

CEO

SuperOps Demo & Media

SuperOps Top Features

Service Desk

Contact Management

Event Scheduling

Service Automation

Smart Tracker

Quote Management

Side Conversations

Asset Management

Policy Management

Patch Management

Network Monitoring

Alert Management

IT Documentation

Monica AI

Pros of SuperOps

Integrated PSA and RMM functionalities in a single platform
AI-driven features for enhanced automation and insights
User-friendly interface with intuitive navigation
Comprehensive asset and patch management tools
Scalable solutions suitable for various organizational sizes
Responsive customer support with multiple channels

Cons of SuperOps

May require a learning curve for teams new to unified platforms
Advanced features might be more than needed for smaller IT teams
Limited third-party integrations compared to competitors

SuperOps Pricing

SuperOps offers flexible pricing plans tailored to the needs of MSPs and IT teams. The Standard plan, focusing on RMM functionalities, is priced at $99 per license per month, covering up to 150 endpoints. For PSA functionalities, the plan is $79 per license per month. Comprehensive plans combining both PSA and RMM features are available at $129 (Pro) and $159 (Super) per license per month. Additional endpoint packs can be purchased at $75 for 150 endpoints per month. While the pricing is competitive for medium to large businesses, it may be less cost-effective for smaller organizations with fewer endpoints.

SuperOps Price Comparison

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SuperOps Alternatives

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SuperOps Detail

SuperOps offers a comprehensive IT management solution that unifies PSA and RMM functionalities into a single, AI-enhanced platform. Designed for MSPs and IT teams, it streamlines service desk operations, asset management, and workflow automation. The platform’s intuitive design and AI capabilities enable proactive system monitoring, efficient ticket resolution, and informed decision-making. By consolidating essential IT management tools, SuperOps helps organizations enhance productivity, reduce operational complexity, and deliver superior client services.

What Kind of Support SuperOps Offers?

SuperOps is committed to providing robust support services to its users. The platform offers a comprehensive help center, community forums, and direct support channels to assist with any queries or issues. Additionally, SuperOps provides resources such as webinars, guides, and a dedicated customer success team to ensure users can maximize the platform’s capabilities.

Email Support

Live Chat

Tutorial Videos & Documentation

Phone Support

SuperOps FAQs

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Platforms Supported

Review Method

At BeginDot, we go through each product in detail so that we can prove the most authentic information to our audience. We try the products, go through documentation, do research in user sentiments before adding our final recommendation.