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SumUp Review (2025): Pricing, Pros & Cons

Empowering small businesses with simple, affordable payment solutions.​

0%
Ease of Use
94%
Features
96%
Value For Money
93%
Customer Support
97%

What is SumUp?

SumUp is a global financial technology company dedicated to empowering small businesses by providing accessible and affordable payment solutions. Established in 2012, SumUp offers a range of products including card readers, point-of-sale (POS) systems, online stores, and business accounts. With a presence in over 36 markets and serving more than 4 million merchants worldwide, SumUp aims to simplify how businesses accept payments and manage their operations.

What is SumUp Good For?

SumUp excels at providing small and medium-sized businesses with tools to accept payments seamlessly, both in-person and online. Its user-friendly card readers and POS systems enable merchants to process transactions efficiently. At the same time, the online store feature allows businesses to establish an e-commerce presence without the need for technical complexities. Additionally, SumUp’s business account services provide entrepreneurs with a straightforward way to manage their finances, making them a versatile solution for various business needs.

Who Should Use SumUp?

SumUp is ideal for small business owners, freelancers, and entrepreneurs seeking a cost-effective and easy-to-use payment processing solution. Retailers, food vendors, service providers, and online sellers can benefit from SumUp’s range of products that facilitate both physical and digital transactions. Its straightforward setup and transparent pricing appeal to those new to card payments or looking to expand their payment options without incurring significant overhead cost

SumUp Company Details

Founded in 2012, SumUp is a privately held fintech company headquartered in London, United Kingdom. The company has expanded its operations to over 36 countries, serving more than 4 million merchants globally. With a diverse team of over 3,000 employees representing more than 90 nationalities, SumUp is committed to providing inclusive and accessible financial solutions for small businesses. The company’s mission is to simplify business operations by offering user-friendly and affordable tools that empower entrepreneurs to succeed in a competitive marketplace.

Company Name: SumUp Inc.

CEO Name: Niall Mac an tSionnaigh

Est Year: 2012

Employees: 1,001-5,000 employees

HQ Location: London, United Kingdom

1651583847264
Niall Mac an tSionnaigh
CEO

SumUp Demo & Media

SumUp Top Features

Portable Card Readers (SumUp Air, SumUp 3G)
Point-of-Sale (POS) Systems
Online Store Builder
Business Account Services
Invoicing and Billing Tools
Expense Tracking and Financial Reporting
Multi-channel Payment Acceptance
Contactless Payment Support
User-friendly Dashboard
Integration with Various Business Tools

Pros of SumUp

  • User-friendly interface suitable for non-technical users.
  • Affordable pricing with no monthly fees for basic services.
  • Quick and easy setup process.
  • Portable card readers ideal for mobile businesses.
  • Integrated online store feature for e-commerce.
  • Transparent transaction fees without hidden charges.
  • Supports multiple payment methods, including contactless payments.
  • Offers business account services with financial management tools.​

Cons of SumUp

  • Limited advanced features compared to some competitors.
  • Customer support may vary in responsiveness.
  • Some features may not be available in all regions.
  • Transaction limits may apply for new users.

SumUp Pricing

SumUp offers transparent and competitive pricing tailored for small businesses. There are no monthly fees or contractual obligations for its basic services. The cost of card readers starts at an affordable rate, and transaction fees are straightforward: 2.6% + $0.10 for in-person transactions and 3.5% + $0.15 for online or manually entered payments. Additional services like the online store and business account features are available without hidden charges, ensuring businesses can manage costs effectively.

POS with Connect Lite
$99/
  • Cloud-based POS
  • Customer Database
  • Dedicated installation and training
POS with Connect Plus
$199/
  • Money Back Guarantee*
  • Cloud-based POS
  • Customer Database
  • Dedicated installation and training
  • Customer rewards and automated marketing
  • Two standard SMS and email promotions per month
POS with Connect Pro
$289/
  • Money Back Guarantee*
  • Cloud-based POS
  • Customer Database
  • Dedicated installation and training
  • Customer rewards and automated marketing
  • Daily AI-enhanced SMS and email promotions
  • Google review boost

SumUp Price Comparison

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SumUp Detail

SumUp offers an integrated suite of financial tools designed to streamline payment processing and business management for small enterprises. Its product lineup includes portable card readers like the SumUp Air and SumUp 3G, which facilitate on-the-go transactions. The POS systems provide comprehensive solutions for in-store sales, while the online store feature enables businesses to establish an e-commerce presence effortlessly. Additionally, SumUp’s business account services offer functionalities such as invoicing, expense tracking, and financial reporting, all accessible through a user-friendly dashboard.

What Kind of Support SumUp Offers?

SumUp provides a range of support options to assist its users. Customers can access a comprehensive Help Center featuring articles and guides on various topics. For direct assistance, SumUp offers customer support via phone and email, with dedicated lines for different services. The support team is available during business hours to help with setup, troubleshooting, and general inquiries, ensuring users can operate their businesses smoothly.

Email Support
Live Chat
Social Media
Forum & Ticket
Tutorial Videos & Documentation
Phone Support

SumUp FAQs

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