Search
Close this search box.
KnownHost Review

Based on 9 user reviews, has an overall rating of 4.22 out of 5 stars.

[begindot_kkstarratings]
0%
Ease of Use
0%
Features
0%
Value For Money
0%
Customer Support
0%

What is KnownHost?

KnownHost has been around for years and offers hosting services for small and big businesses. You have the option to choose from a variety of hosting options on this platform and it has a range of pricing to suit the need of new and established businesses.

Let’s have a look at the offerings of KnownHost in detail below.

KNownHost Review

KnownHost: Features

Before we take a look into the different KnownHost plans and the overall user experience, it will be better to get an idea of all the different features it brings to the table. Starting off with:

100% Fully Managed Hosting Experience

Once you sign up with one of KnownHost’s plans, you don’t have to worry about any technical jargon. All technical aspects of your hosting are taken care of.

From technical configuration, optimization, basic security procedures, backups, migration, and much more, everything is handled by experts.

All you have to do is focus on the services you provide and market your brand.

Meanwhile, the company will make sure that your site is functioning a-okay and doesn’t require you to think about the technical side of your website.

Scalability

As you put all focus on growing your business, you will soon see a spike in traffic coming to your website. In that case, you don’t have to worry about the servers not being able to handle the load.

KnownHost offers scalable plans as well which helps you upscale to better and more powerful plans in the tier depending on your requirements.

Furthermore, the upgrades are completely seamless. Your site will not face any downtime or require IP change.

Hardware & Performance

The performance of your website depends on the quality of its server. This is why KnownHost uses premium SSDs from trusted brands and pairs them up with powerful network routers and advanced engineering tactics to bring out the power of each component.

All servers are built on updated firmware with each piece of aging equipment getting promptly replaced by newer hardware. To supplement the hardware, software like LiteSpeed and LSCache are also used to ensure optimized performance.

Security

With cybercrime becoming more and more common, KnownHost is very serious when it comes to the online security of your website.

This is why, even before you log in to your website for the first time, it will be preconfigured with tons of security optimizations.

From the basic free SSL certification which a lot of hosting providers have begun to include, to a custom 10gbit DDoS prevention system, you will have it all. Softwares like Immunify360 is also preloaded so you can keep malware and hackers at bay.

Uptime

Apart from the best managed VPS hosting in the market, the company is also known for its near-perfect uptime.

Over the years, KnownHost has upgraded its software, hardware configuration, and much more, to ultimately achieve an uptime of 99.996%.

You can rest assured that your site will be available round the clock, no matter when a customer or potential clients see fit to give you a visit.

Customer Service

Facing any problem? Want technical assistance? No problem! KnownHost has a team of technical experts based in Birmingham, Alabama available around the clock, every single day of the year.

They are trained to handle any issue you face so your problems are solved as quickly as possible.

KnownHost: Different Hosting Plans & Pricing

As stated earlier, KnownHost is mostly well known for its powerful managed VPS hosting.

However, you are not limited to just that as there are also options to go for the regular shared hosting, sign up for a dedicated server, or even take advantage of managed WordPress hosting.

Here is a brief overview of all their different hosting plans along with associated pricing.

Managed VPS Hosting

Let’s start out with the star of the show, KnownHost’s SSD-powered managed VPS hosting.

Here you get access to powerful enterprise-grade hardware to build you a virtual private server.

The plans are highly scalable. You can start small and gradually subscribe to higher plans as your business starts to grow.

Here is a quick look at the different pricing plans for the Managed VPS Hosting.

It starts out at $28/month for the base-tier plan. Here you get access to a 2 core processor, 2 GB RAM, 50GB RAID-10 SDD storage, 2 TB premium bandwidth, 2 IP addresses, and much more.

You can slowly upgrade to higher plans as you require more resources. The top-tier plan priced at $80.50/month will give you access to a 6 core CPU, 8 GB RAM, 200GB RAID-10 SDD storage, 5 TB of premium bandwidth, and the same 2 IP addresses.

Managed Dedicated Servers

Besides VPS hosting, you can also signup with KnownHost for a powerful managed dedicated hosting. You will get access to a custom-built dedicated server that is fully optimized to deliver optimal performance.

Here is a quick look at all the different pricing plans for the managed dedicated hosting.

Managed Dedicated Servers

Plans start out at $159/month with an additional payment of $49 as setup fees.

At the base plan, you will get access to the Intel i7-6700 CPU with a 4×3.4GHz clock speed and 8MB cache. This comes paired with 8GB of DDR4 RAM, 256 GB SSD and 1TB SATA storage.

If you want more juice, you can max out to their top tier plan which will cost you $339/month and $129 as a setup fee. For the price, you will get 2x Xeon E5-2620v3 CPU with 12×2.5GHz clock speed and 15MB cache.

And for the memory and storage, you will have 16GB DDR4 RAM along with the same 256 GB SSD and 1TB SATA storage combination.

Shared Hosting/Cloud

KnownHost offers flexibility to choose between traditional shared hosting or going with a shared cloud hosting.

All the different features and functionalities that you get with either hosting plans are the same as well as the price. The only difference is whether or not you want to go the traditional route or the cloud route.

Either way, you will get two hosting plans priced at $3.47/month and $6.47/month respectively.

With the low tier plan, you will get access to 5GB SSD storage (cloud or traditional) with support for unlimited email accounts, LiteSpeed Optimization, Unlimited premium bandwidth, and a hosting limitation of up to 5 domains.

For the pricier plan, features are upgraded to make room for unlimited SSD Cloud Storage, and an option to host unlimited domains, with all other features remaining the same.

WordPress Hosting

KnownHost also acknowledges the impact of WordPress and how it has (and is) changed the blogging industry.

As such, they also offer a dedicated WordPress hosting service that is fully managed, so the user only has to worry about content and none of the technical hassle.

WordPress Hosting
WordPress Hosting

Prices start out at $5.97/month which gives you access to 50 GB of SSD storage, unlimited email accounts, a limit of up to 100K visits a month, unlimited premium bandwidth, and support for 1 WordPress website.

However, if you want access to more power, then they also have one more plan priced at $9.97/month. Here the storage is upgraded to 100 GB SDD storage and 200k visits per month.

Sadly, there are only these two plans and not much more flexibility.

Money-Back Guarantee

And in case, you are not satisfied with KnownHost, then you can simply go for their 30-day money-back guarantee, no questions asked.

KnownHost: Pros & Cons

Taking all this into consideration, here is a quick rundown of everything KnownHost does right, alongside areas where they ought to make some more improvements:

Pros:

  • Best hosting provider for SMEs which receive high traffic.
  • Powerful hardware for high-performance websites.
  • Best in class uptime.
  • Reliable.
  • Fully managed hosting.
  • Excellent customer support.

Cons:

  • No affordable shared hosting plans, making it not so affordable for bloggers.
  • No complementary website services like site builder, and the likes.

KnownHost: All Features in a Table View

So this has been a long review going over all the different features and functionalities of KnownHost. If you feel like the information is slipping your mind, then the following table might help you out:

PerformancePowerful hardware powered by premium SSD RAID storage, network routers, and advanced engineering tactics.
SecurityFree unlimited SSL certification, 10gbit custom DDoS protection, Immunify360 software, and much more.
Uptime99.996% uptime guaranteed.
Server QualityIndustry-leading performance with low response time.
WordPressSupports managed WordPress hosting.
Data ManagementDaily backups.
CostShared hosting plans start out at $3.47/month.
Server Locations4 Data Centers located in Seattle, Dallas, Baltimore, and Amsterdam.
In-built CachingYes, courtesy of LSCache.
Site TransfersFree unlimited site migration with all the plans.
Free DomainsDomains sold separately.

So, Should You Go For KnownHost?

By now, you should have a clear idea of the type of customers KnownHost targets. As stated earlier, their plans are more catered towards small to medium-sized enterprises.

The company’s main highlighted product is their managed VPS hosting service and if that is something you desire, then you won’t be disappointed.

But on the flipside, if you are just starting out, or categorize yourself as a hobby blogger, then not only will KnownHost plans feel costly, but they will also be overkill for what you need.

No data was found
Linode
linode_logo (1)
Liquid Web
216891 (1)
Oracle Cloud
idiH8ZIqAO (1)
IBM Cloud
IBM Logo
Google Cloud Platform
google_cloud_logo
Fastly
Fastly Logo
DigitalOcean
DigitalOcean
Amazon Web Services
Amazon Web Services logo
Kinsta
Kinsta Logo
Web.com
Web.com Logo

KnownHost Alternatives

linode_logo (1)

Linode

BeginDot Score | 93.5%
Founded in 2003 by Christopher Aker, Linode is...
216891 (1)

Liquid Web

BeginDot Score | 94.25%
Founded in 1997, Liquid Web is a managed...
Fastly Logo

Fastly

BeginDot Score | 93.25%
Fastly is a U.S.-based cloud computing service provider...

User Reviews

4.8
4.8 out of 5 stars (based on 8 reviews)

Fantastic support, great software, excellent uptime record

January 20, 2024

Knownhost is easy to work with. We have a reseller account and have found them to be very responsive and helpful. The full suite of premium hosting software is available–cPanel, WHM, Softacular, Lightspeed caching. It has been easy to create subaccounts and additional users. The initial screen on login is a bit confusing and could be improved. Other than that, no complaints. We needed to host multiple websites and provide clients 360-degree control of their hosting experience. Nothing is kept back from our end users–they can fully configure their nameservers, etc.

The initial screen on login is a bit confusing and could be improved. Other than that, no complaints.

Avatar for Brian
Brian
Review Source: G2

Reliable and High-Performing Managed WordPress Hosting With cPanel and Awesome Customer Service

December 8, 2023

Our managed WordPress hosting package uses LiteSpeed Enterprise web server. This software ensures our website’s pages load fast, providing an optimal user experience.

With LiteSpeed web server, we can use the LiteSpeed Cache for WordPress (LSCWP) plugin. The LSCWP plugin does not work on other web server software, such as Apache, Nginx, Lighttpd, and IIS.

The LSCWP plugin, one of the best cache plugins available, saves us money. The plugin is free whereas comparable WordPress cache plugins cost $49 or more per site per annum. Sites with the plugin can also leverage QUIC.cloud’s Content Delivery Network (CDN). We receive 100 complimentary credits per domain per month for use with QUIC.cloud’s Standard Plan. These free credits are ample for our needs.

The hosting package comes with cPanel, which simplifies server and website management tasks.

The KnownHost customer service team is responsive, professional, and helpful. The KnownHost knowledge base provides some information on managed WordPress hosting.” But this information does not cover tasks like logging into the WordPress admin dashboard.

KnownHost sent us an email informing us of the activated service. This email had a broken link titled “WordPress Tour.” Another link (“How to change your WP Admin Login details”) took me to an outdated WordPress Codex page. The same email did not have information on how to log into our WordPress website nor a link to such information. We set a new WordPress Administrator password and logged in after clicking around. (To log in, first change the WordPress Admin password here: cPanel -> Domains -> WordPress Toolkit -> Setup. Then go to the WordPress login page, the URL of which is at the top of the “Setup” pop-up window.)

New users will find some onboarding documentation (which is currently unavailable) useful. I would recommend taking this managed WordPress hosting package for a test drive. KnownHost offers a 30-day money-back guarantee to new customers. If it doesn’t meet your needs, you can request a refund within the first 30 days. KnownHost’s managed WordPress hosting provides performance, reliability, and convenience. KnownHost takes care of WordPress and PHP updates, backups, and security. So, we can spend more time on, and be more productive in, our core business.

The KnownHost managed WordPress hosting package uses Litespeed Enterprise web server. This means we can save money by using the LSCWP performance plugin, which is free. With the plugin, we can also use QUIC.cloud’s CDN and online services. The generous monthly complimentary credits for QUIC.cloud’s Standard Plan are ample.

The KnownHost knowledge base provides some information on managed WordPress hosting.” But this information does not cover tasks like logging into the WordPress admin dashboard.

KnownHost sent us an email informing us of the activated service. This email had a broken link titled “WordPress Tour.” Another link (“How to change your WP Admin Login details”) took me to an outdated WordPress Codex page. The same email did not have information on how to log into our WordPress website nor a link to such information. We set a new WordPress Administrator password and logged in after clicking around. (To log in, first change the WordPress Admin password here: cPanel -> Domains -> WordPress Toolkit -> Setup. Then go to the WordPress login page, the URL of which is at the top of the “Setup” pop-up window.)

New users will find some onboarding documentation (which is currently unavailable) useful.

Avatar for Dr Andy T.
Dr Andy T.
Review Source: G2

KnownHost: A Disappointing Hosting Experience

October 24, 2023

KnownHost, in my experience, has been a consistently disappointing hosting provider. What stands out most is the utter lack of any positive qualities. It’s rare to come across a service that fails to meet even the most basic expectations. From unreliable server uptime to slow response times, KnownHost consistently falls short in every aspect of hosting.

The customer support, or rather the lack thereof, is another aspect that leaves much to be desired. It’s frustrating to encounter issues and then find that reaching out for assistance results in a slow and unhelpful response. There’s a distinct feeling that customer concerns are not a priority.

Moreover, KnownHost’s pricing is far from competitive, given the subpar service they provide. It’s disheartening to pay a premium for hosting that consistently underperforms.

In conclusion, what I like best about KnownHost is the clarity it provides in showcasing its numerous shortcomings. It serves as a reminder of the importance of researching and choosing a reliable hosting provider to avoid the frustration and disappointment that come with subpar service. My recent experience with KnownHost has been nothing short of disappointing, and I feel compelled to share my grievances. It’s with regret that I must assert that KnownHost offers a level of service that leaves much to be desired, and their reluctance to address customer concerns only exacerbates the frustration.

One of the most glaring issues I’ve encountered with KnownHost is the consistently poor service. Server uptime has been a perpetual problem, with frequent and prolonged outages that disrupt my online presence. It’s unnerving to rely on a hosting provider that fails to provide the most basic function of keeping websites accessible.

Equally disheartening is the sluggish response time from their servers. Websites hosted with KnownHost tend to load at a snail’s pace, which negatively impacts user experience and SEO rankings. In today’s fast-paced digital landscape, speed is paramount, and KnownHost’s lackluster performance is detrimental.

Customer support, or the lack thereof, has been a major source of frustration. When attempting to address the issues I’ve encountered, I’ve been met with unresponsiveness and indifference. It appears that KnownHost has little interest in resolving customer concerns promptly and effectively, which is a fundamental expectation in the hosting industry.

Another significant drawback is KnownHost’s pricing. They charge a premium for their services, which is simply unjustified given the subpar performance and lack of customer support. It’s disheartening to feel that I’m paying more for a service that consistently underperforms compared to competitors.

In summary, KnownHost has left me deeply dissatisfied with their service. Their inability to provide reliable hosting, coupled with a lack of responsiveness to customer concerns, makes them an unreliable and frustrating choice for hosting needs. I strongly advise potential customers to consider alternative hosting providers that prioritize performance and customer satisfaction. I had initially turned to KnownHost with high hopes that they would address and resolve the hosting issues I had been facing. However, my experience has been overwhelmingly negative, as it became evident that KnownHost failed to solve any of the problems I encountered. In fact, their services have only added to my frustration rather than providing any tangible benefits.

One of the primary issues I expected KnownHost to tackle was server uptime. My websites were suffering from frequent downtime with my previous hosting provider, and I had heard that KnownHost had a reputation for reliable server performance. Regrettably, this was not the case. Instead of experiencing improved uptime, I continued to face frustrating and extended outages that disrupted my online presence. This inability to solve the uptime problem has been a significant setback, negatively impacting my websites’ availability.

Furthermore, KnownHost’s claim of offering fast and responsive servers was far from reality. Despite their promises, I found my websites loading at a glacial pace. This lag in response time not only frustrated my visitors but also hurt my websites’ search engine rankings. KnownHost’s failure to address this issue has directly harmed my online business, undermining any potential benefits they might have provided.

Customer support, touted as a key feature of their service, has proven to be another disappointment. I had hoped that KnownHost’s support team would help troubleshoot and resolve the issues I faced promptly. Unfortunately, my attempts to seek assistance were met with indifference and a lack of responsiveness. This lack of customer support has left me feeling abandoned and unsupported in my hosting journey.

Lastly, KnownHost’s pricing structure only adds insult to injury. Their premium rates are completely unjustifiable given the litany of problems I’ve encountered. Instead of benefiting from their services, I find myself regretting the financial investment I made in a hosting provider that failed to deliver on its promises.

In conclusion, KnownHost has done little to solve the problems I faced and, in fact, exacerbated them. Their inability to address issues with uptime, server performance, and customer support has been a source of immense frustration. I would strongly caution anyone considering KnownHost as a hosting provider to look elsewhere for a more reliable and effective solution to their hosting needs.

My recent experience with KnownHost has been nothing short of disappointing, and I feel compelled to share my grievances. It’s with regret that I must assert that KnownHost offers a level of service that leaves much to be desired, and their reluctance to address customer concerns only exacerbates the frustration.

One of the most glaring issues I’ve encountered with KnownHost is the consistently poor service. Server uptime has been a perpetual problem, with frequent and prolonged outages that disrupt my online presence. It’s unnerving to rely on a hosting provider that fails to provide the most basic function of keeping websites accessible.

Equally disheartening is the sluggish response time from their servers. Websites hosted with KnownHost tend to load at a snail’s pace, which negatively impacts user experience and SEO rankings. In today’s fast-paced digital landscape, speed is paramount, and KnownHost’s lackluster performance is detrimental.

Customer support, or the lack thereof, has been a major source of frustration. When attempting to address the issues I’ve encountered, I’ve been met with unresponsiveness and indifference. It appears that KnownHost has little interest in resolving customer concerns promptly and effectively, which is a fundamental expectation in the hosting industry.

Another significant drawback is KnownHost’s pricing. They charge a premium for their services, which is simply unjustified given the subpar performance and lack of customer support. It’s disheartening to feel that I’m paying more for a service that consistently underperforms compared to competitors.

In summary, KnownHost has left me deeply dissatisfied with their service. Their inability to provide reliable hosting, coupled with a lack of responsiveness to customer concerns, makes them an unreliable and frustrating choice for hosting needs. I strongly advise potential customers to consider alternative hosting providers that prioritize performance and customer satisfaction.

Avatar for Darren G.
Darren G.
Review Source: G2

Highly Affordable and Highly Professional Hosting Platform with Top Notch Tech Support

December 8, 2022

Knownhost is a budget hosting with highest level tech support that you’d ordinarily would pay an arm and a leg for. No phone support, which is okay since their email response is under a couple of minutes. As I manage numerous web clients I will have a variety of issues from small stuff to security concerns. Their support is insanely fast plus they go out of their way to make sure you are all set.

No phone support, which is okay since their email response is under a couple of minutes.

Avatar for Filip G.
Filip G.
Review Source: G2

Is good but there are better options

August 2, 2022

Great resources, very reliable, good experience The only thing I dislike is that plan prices went up and no cheap options for virtual VPS Downtime was tackled on time, very good response

The only thing I dislike is that plan prices went up and no cheap options for virtual VPS

Avatar for Daniel G.
Daniel G.
Review Source: G2
No data was found

Platforms Supported

Review Method

At BeginDot, we go through each product in detail so that we can prove the most authentic information to our audience. We try the products, go through documentation, do research in user sentiments before adding our final recommendation. 

Affiliate Disclosure: BeginDot is reader-supported. When you buy through links on our site, we may earn an affiliate commission.

Did You Find ThisKnownHost review Helpful?

Don’t forget to write a review.

Join Software Buyers & Sellers

Get top software information and best deals right on your inbox.

No Award Available Yet
Related Products
0%
linode_logo (1)
Linode
93.5% (BeginDot Score)
0%
216891 (1)
Liquid Web
94.25% (BeginDot Score)
0%
idiH8ZIqAO (1)
Oracle Cloud
92% (BeginDot Score)
ADVERTISEMENT
Popular on BeginDot
Salesforce CRM is a cloud-based...
Rippling is an advanced human...
OysterHR is a global hiring...
Monday.com is a comprehensive project...