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Gusto Review (2024): Pricing, Pros & Cons

Gusto is a cloud-based payroll, benefits, and human resource management software designed for small and medium-sized businesses to streamline HR processes and automate tax filings.

Ease of Use
Value For Money
Customer Support

What is Gusto?

Gusto is a cloud-based payroll, benefits, and HR management software designed to streamline payroll processing and manage employee benefits with ease. Originally launched in 2012 as ZenPayroll, it has grown into a comprehensive solution that supports more than 300,000 businesses across the United States. From automated payroll processing to health insurance and 401(k) retirement plans, Gusto offers a variety of services designed to improve the workplace environment for businesses of all sizes. With an easy-to-use interface and customized pricing plans, Gusto is dedicated to simplifying HR tasks and promoting employee well-being.

What is Gusto good for?

Gusto excels at automating and simplifying payroll, tax filing, and state and federal compliance. It is particularly effective at managing comprehensive employee benefit plans, including health insurance and 401(k) retirement savings. The platform also provides valuable HR tools and resources to facilitate employee onboarding, time and attendance, and performance management. Gusto’s services are designed to increase efficiency, reduce administrative burdens, and foster a supportive workplace for organizations looking to optimize their workforce management.

Who should use Gusto?

Gusto is ideal for small and medium-sized businesses across multiple industries looking for a reliable and efficient solution for payroll, benefits, and HR tasks. Entrepreneurs, HR managers, and business owners looking to improve their workforce management practices while ensuring compliance will find Gusto to be an invaluable tool. In addition, companies that prioritize employee well-being and want to offer competitive benefits packages will benefit from Gusto’s comprehensive suite of services.

Gusto Company Details

Gusto, originally known as ZenPayroll, was founded in 2012 and has quickly become a leader in the payroll and benefits management space. The company is dedicated to providing sophisticated yet easy-to-use payroll processing and a comprehensive suite of employee benefits solutions, including health insurance and 401(k) retirement plans. Gusto has successfully served over 300,000 businesses across the United States, demonstrating its scalability and commitment to improving the workplace environment for a diverse clientele. Headquartered at the intersection of technology and human-centered services, Gusto continues to innovate in the HR space, making complex workforce management tasks more accessible to businesses of all sizes.

Company Name: Gusto

CEO Name: Joshua Reeves

Est Year: 2012

Employees: 1001-5000

HQ Location: San Francisco, US

Josh R Gusto
Josh R
CEO and Co-Founder

Gusto Demo & Media

Gusto Top Features

Employee Hiring and Onboarding

With Gusto, hiring new employees and onboarding them becomes easier. One can generate job openings directly on Gusto.

Automated Job Listng

Gusto will automatically upload them on LinkedIn, ZipRecruiter, Google Jobs, etc. We also recommend using the platform for creating, storing, and sharing documents related to the new hires.

Payroll Management

Gusto comes with an autopilot feature for running payrolls in a specific period. As a result, the platform automatically calculates, files, and pays the taxes after every payroll.

Detailed Reports

Generating customized reports is another popular feature of this platform among users. According to us, one can use these reports for bank transactions, payments to contractors, pay stubs, payrolls, etc.

Benefits Administration

Gusto allows you to transfer your health insurance at no extra cost. Just import your existing plan or develop one with help from their licensed advisors.

Other Financial Benefits

With Gusto, users can perform 401(k) retirement savings and 529 college savings.

Talent Management Tools

Gusto is a very handy software with a number of talent management tools that you may use for your business.

Employee Time Tracking

If you are managing your business with a remote team, the time tracking tool is a must to use.

App Integrations

Gusto comes with easy integration with a number of tools that you may use to streamline your business.

Comprehensive Support

Gusto offers comprehensive support to all their clients, if you are planning to start with their services you may contact the team using phone.

Pros of Gusto

  • Simple platform with a user-friendly dashboard.
  • Great customer service.
  • Allows employees to enter their onboarding data.
  •  Only 2-4 days are required to process general payrolls.
  • In-built time-tracking feature.

Cons of Gusto

  • Less functional mobile app.
  • Free trial unavailable.
  • Manual data entry.

Gusto Pricing

Gusto offers simple and user-friendly pricing plans based on their requirements. Here are the details.
$40/mo + $6/mo per person
This plan is ideal for businesses looking for only basic features like automatic payrolls and integrations.
$80/mo + $12/mo per person
Next, the ‘Plus’ plan includes payroll facilities, HR tools, and other benefits, allowing employers to create a good work environment.
Custom Price
The premium plan features expandable payroll benefits, professional HR support, priority support, etc.

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What Kind of Support Gusto Offers?

Gusto comes with a comprehensive support portal where you will find a lot of helpful content. You may get in touch with the team using support email or phone.
Email Support
Tutorial Videos & Documentation
Phone Support

Gusto FAQs

Gusto is a cloud-based software that provides payroll, HR tool and compliance solutions for small and medium-sized businesses. It streamlines various HR and payroll processes
No, Gusto is not a free software.
Gusto provides a range of services, including: Payroll processing, Employee benefits administration, HR and compliance tools, Time tracking, Employee onboarding and offboarding and more.
Yes, Gusto is primarily designed for small and medium-sized businesses (SMBs). It offers a simplified and cost-effective solution for managing payroll and HR tasks.
Yes, Gusto can handle payroll taxes for your business. It automates the calculation and deduction of payroll taxes, including federal, state, and local taxes.

Platforms Supported

Review Method

At BeginDot, we go through each product in detail so that we can prove the most authentic information to our audience. We try the products, go through documentation, do research in user sentiments before adding our final recommendation. 

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