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Based on 558 user reviews, Cloudflare has an overall rating of 2.46 out of 5 stars.


Cloudflare Review (2024): Pricing, Pros & Cons

Cloudflare is a global network designed to make everything you connect to the Internet secure, private, fast, and reliable.

Ease of Use
Value For Money
Customer Support

What is Cloudflare?

Cloudflare is a web infrastructure and website security company that provides content delivery network (CDN) services, DDoS mitigation, internet security, and distributed domain name server services. Founded in 2009 by Matthew Prince, Michelle Zatlyn, and Lee Holloway, the company’s mission is to improve the security and performance of the Internet. A publicly traded company since September 2019, Cloudflare leverages a global network to improve website load times, enhance security, and ensure reliability for businesses and users worldwide. The company is headquartered in San Francisco, USA, and employs more than 2,000 people worldwide.

What is Cloudflare good for?

Cloudflare excels at improving website loading speeds, reducing bandwidth consumption, and increasing online security against threats such as DDoS attacks and data breaches. Its services include a content delivery network that distributes website content globally for faster access, DDoS mitigation to protect websites from downtime during attacks, SSL encryption to secure data transfer, and various optimization features to ensure efficient website performance. Cloudflare’s solutions address the need for secure and fast web experiences and are essential for protecting and accelerating web properties.

Who should use Cloudflare?

Cloudflare is designed for a wide range of users, including individual website owners, small and medium-sized businesses (SMBs), large enterprises, and e-commerce platforms that need to improve website performance and security. Its services also benefit developers looking for reliable tools to build secure and efficient web applications. With multiple pricing plans, including a free tier with basic features, Cloudflare is accessible to startups and individuals, while its advanced plans meet the needs of larger organizations that require sophisticated security and performance enhancements.

Cloudflare Company Details

Cloudflare, Inc., the company behind Cloudflare, was founded in 2009 by Matthew Prince, Michelle Zatlyn, and Lee Holloway. It grew out of Project Honey Pot, an initiative to detect and combat email spam. Since going public in September 2019, Cloudflare has established its headquarters in San Francisco, USA. The company has grown significantly, with more than 2,000 employees worldwide. Cloudflare offers a wide range of services but is best known for its content delivery network (CDN) and distributed denial of service (DDoS) mitigation solutions. These offerings are designed to improve the security and performance of the Internet for businesses and users around the world. Cloudflare is committed to providing scalable solutions, as evidenced by its variety of pricing plans that meet different user needs, from basic to advanced security and performance enhancements.

Company Name: Cloudflare, Inc.

CEO Name: Matthew Prince

Est Year: 2009

Employees: 1,001-5,000

HQ Location: California, US

Matthew Prince Cloudflare
Matthew Prince
Co-founder & CEO of Cloudflare

Cloudflare Demo & Media

Cloudflare Top Features

Global CDN Infra
Dynamic Content Routing
DDoS Protection
Bot Management
Web Application Firewall
SSL Certificate
Network Prioritization
Vulnerability Scanning

Pros of Cloudflare

  • Offers free plan
  • Comprehensive CDN service
  • Web security features to make your business safe
  • Pre-loader to speed up your pages further
  • SSL certificates
  • Insightful analytics

Cons of Cloudflare

  • Advanced security features are only available on paid plans.
  • Outage annoying
  • Learning curve for newbies

Cloudflare Pricing

Cloudflare offers a completely free plan that is good enough to get started. You may update later if you need more resources. Here are the basic pricing details.
Free Plan
  • Up to 50 users
  • Community forums available for tips and troubleshooting
  • Up to 24 hours of activity logging
  • Up to 3 network locations (for office-based DNS filtering)
  • No user limit with 100% uptime SLA
  • Email and chat with 4 hour median initial response for urgent issues
  • Up to 30 days of activity logging
  • Up to 20 network locations (for office-based DNS filtering)
Custom Price
  • No user limit with 100% uptime SLA
  • Priority phone, email, & chat with 1 hour median initial response for urgent issues
  • Up to 6 months of activity logging
  • Up to 250 network locations (for office-based DNS filtering)

Cloudflare Price Comparison

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User Reviews

2.5 out of 5 stars (based on 558 reviews)

The company hosts abusive websites that…

February 16, 2024

The company hosts abusive websites that clone the websites of honest, hardworking people. They hide behind symantics and are morally bankrupt. Our next stop will be the BBB.

Avatar for John Lynn
John Lynn
Review Source: Trustpilot

A disgrace of a company

February 9, 2024

Ridiculous customer service, voice recording of how you guys treat your staff and it is honestly disgusting and pathetic. It is beyond unacceptable and should be dealt with. Never even heard of this company and I can most definitely see why.

Avatar for Taran M. Richardson
Taran M. Richardson
Review Source: Trustpilot

Cloudflare has control of website without my permission

February 8, 2024

Cloudflare has blocked my Wordpress from making changes to my website and I did not give them access to my website. I am unable to contact anyone in the company and their phone leads you to only submit an email to support at which point it says they are not accepting support emails.I feel they hijacked my website and my only recourse will be legally.

Avatar for Hope Carroll Weaver
Hope Carroll Weaver
Review Source: Trustpilot

Absolutely appalling company that…

February 7, 2024

Absolutely appalling company that refuses to actually be honest with you.I have been fired without any explanation as to why I’m getting fired. They ruined my life.

Avatar for Razvan-Mihai Popa
Razvan-Mihai Popa
Review Source: Trustpilot

Bad company

February 7, 2024

Bad company! They treat the staff terrible after they try there best for the customer ls but they are bound by management

Avatar for Wesley Hutchinson
Wesley Hutchinson
Review Source: Trustpilot

What Kind of Support Cloudflare Offers?

Cloudflare comes with a detailed help center where you will find the content that you need to know more about the product and how to use it. You may also get in touch with the support team using email or live chat.
Email Support
Forum & Ticket
Tutorial Videos & Documentation

Cloudflare FAQs

Yes. Cloudflare is a legitimate company that was founded in 2009 by Matthew Prince, Michelle Zatlyn, and Lee Holloway. It has been publicly traded since September 2019 and is known for its content delivery network and DDoS mitigation services for businesses around the world.
Paying for Cloudflare is worth considering for businesses looking for advanced security, performance, and customization options beyond what the free plan offers. Their pricing plans are designed to scale with a company’s needs, providing value for businesses of all sizes.
Cloudflare offers integrations with various software solutions to improve website performance and security. While specific integrations may vary, Cloudflare is designed to work seamlessly with content management systems, web applications, and security tools, increasing its utility and effectiveness.
Cloudflare is considered a safe DNS provider, offering services designed to improve Internet speed and security. Its DNS service includes features such as DNSSEC support, which helps protect against malicious activity by ensuring that DNS queries are securely signed and validated.
Cloudflare protects websites from DDoS attacks by using advanced mitigation techniques and a global network to absorb and distribute traffic, effectively shielding websites and ensuring their availability during attacks.
Cloudflare can significantly improve website load times through its Content Delivery Network (CDN), which stores cached versions of web content in multiple locations around the world, reducing the distance data has to travel.
Cloudflare manages user privacy by implementing strong data protection measures and complying with applicable privacy laws and regulations. Our goal is to maintain user trust by ensuring the security and confidentiality of personal and website data. 

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Review Method

At BeginDot, we go through each product in detail so that we can prove the most authentic information to our audience. We try the products, go through documentation, do research in user sentiments before adding our final recommendation. 

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