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Moveworks Reviews (2024): Pricing, Pros & Cons

A very handy conversational AI for the enterprises to make the employee support processes easier.

Ease of Use
Value For Money
Customer Support

What is Moveworks?

Moveworks is a conversational AI specifically designed for enterprises. This AI-trained tool runs on advanced large language models to provide employee support. 

As a conversational AI, Moveworks focuses on three functions. Firstly, it understands the requirements of the employees irrespective of how they state their needs to the platform. 

Secondly, it handles the needs using its natural flow of conversation, which runs without a script. The final step integrates the complete tech stack to deliver the most relevant solution automatically. 

Moveworks maximizes productivity by automating support. Its USP lies in seamlessly connecting the employees with the enterprise systems. 

Moveworks Company Details

Bhavin Shah, Vaibhav Nivargi, Varun Singh and Jian Chen co-founded Moveworks in 2016. To date, the company has raised $315 in funding. Its current valuation is $2.1 billion. Prominent investors of the company are Tiger Global, Sapphire Ventures, Lightspeed and Alkeon Capital Management. Moveworks has successfully marked its presence in Forbe AI 50 lists for four consecutive years. In addition, in 2021, it won the AI Breakthrough Award for the Best Chatbot Solution.

Company Name: Moveworks, Inc.

CEO Name: Bhavin Shah

Year Founded: 2016

Employees: 501-1000

HQ Location: California, US

Bhavin Shah Moveworks Founder
Bhavin Shah
Founder & CEO
Vaibhav N CTO Moveworks
Vaibhav N
Founder & CTO

Moveworks Screenshots and Media

Pros and Cons of Moveworks

Pros of Moveworks

  • Provides helpful automation services
  • Streamlines support functions 
  • Proactive reminders and notifications 
  • Good integration with other apps
  • Excellent communication module

Cons of Moveworks

  • Occasionally provides generic answers
  • Lacks useful impact metrics

Moveworks Features

Dynamic Flow

Moveworks does not follow a script and can naturally switch between conversation topics.

Adaptive Responses

It tailors the responses for all the employee requests by considering all the relevant answers.

Multilingual Support

Moveworks offers multilingual support to help employees solve their issues in their native language.

Personalized Solutions

The platform ensures it provides the employees with the right solution in the right language using thousands of support resources.

Probabilistic AI Decision Engine

Moveworks understands how your company functions without any training using its probabilistic AI decision engine.

Employee Communication

You can use Moveworks to send targeted messages to the employees based on their location, department and role.

Solve Facilities Issues

Moveworks delivers employees with personalized support and facilities around the clock.

Performance Insights Dashboard

The platform has an insightful dashboard showing the bot's real-time progress.

Built-In Notifications

It houses customizable built-in proactive notifications which help prevent account lockouts and expiring passwords.

Approval Routing

The tool automatically routes approvals to the right person to get things done quickly and efficiently.

Moveworks Pricing

Moveworks has not listed the pricing of the product on its website. However, you can book a demo on their official website to know the pricing details of the product based on your requirement.

Moveworks Price Comparison

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What Kind of Support Does Moveworks Offer?

Moveworks comes with a detailed knowledge base to help the users understand the product better. You can also get in touch with the support team if needed.
Email Support
Forum & Ticket
Tutorial Videos & Documentation

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Frequently Asked Questions About Moveworks (FAQs)

Moveworks is an AI-based employee support software that will automate a number of processes to make things easier for your business.
The team at Moveworks has not provided the pricing plans. You can contact the team to get a quote.
Though both Moveworks & ChatGPT use similar kinds of technologies, Moveworks is more focused on employee support and internal organizational processes.
Moveworks comes with over 100,000 answers to common HR-related questions so that your HR team becomes more productive.

System Requirements and Supported Platforms

Review Method

At Begindot, we go through each product in detail so that we can prove the most authentic information to our audience. We try the products, go through documentation, do research in user sentiments before adding our final recommendation. 

Affiliate Disclosure: Begindot is reader-supported. When you buy through links on our site, we may earn an affiliate commission.

Moveworks User Reviews and Ratings

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