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Chargebacks911 (2023): Top Features & Pricing

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Chargebacks911 is no stranger to the chargeback management business. It was established in 2011 with the aim of providing merchants with a dynamic risk management solution.

They’ve developed exclusive methods for not only avoiding chargebacks, but also recouping funds lost to fraudulent chargebacks.

Their services also include serving as a merchant advisor, using tools that are designed to identify activities that lead to such chargebacks.

With a presence in North America, Europe, and Asia, Chargebacks911 offers customizable solutions to businesses in industries such as e-commerce, travel, retail, digital, and much more. They’ve also won awards such as Best Chargeback Management Program and B2B Product of the Year.

In addition to providing award-winning tools for chargeback management, the company will also serve as a merchant advisor, working with merchants to uncover inherent triggers that lead to such chargebacks. The company has been spotlighted in feature articles from Forbes, CBS, NBC, The Wall Street Journal, USA Today, and many more.

Friendly fraud, also known as chargeback fraud, is a real and growing threat to merchants, especially in eCommerce. Despite the fact that chargebacks were developed as a means of consumer security, loopholes in the system have allowed customers to “cyber-shoplift” from online businesses.

Whether accidentally or maliciously, these acts end up costing merchants much more than the cost of the merchandise. Research shows that every dollar of fraud costs merchants over $3. Friendly fraud can even lead to business closure, if these chargebacks aren’t treated properly.

Scary, right? 

Don’t worry! In this blog post, we’ll review Chargebacks911, and explain how the company can provide chargeback management strategies and solutions to protect your revenue. 

We understand that as an eCommerce store owner, you want to make a reasonable profit while protecting yourself and your customers, and maintaining the right image for your business. The formula is simple: the more the chargebacks you get, the more you’ll lose your revenue, and the more your business’s reputation will suffer.

So how does Chargebacks911 minimize chargeback risk and recover lost revenue lost? Here’s an in-depth look at Chargebacks911 that includes its overview, resources, best features, and pricing plans. 

Let’s get started! 

What Does Chargebacks911 Offer? 

Chargebacks911 is provides the most profitable results to businesses by offering the widest range of merchant solutions. 

Here are the 5 most effective solutions from Chargebacks911: 

Intelligent Source Detection

The only true way to eliminate chargebacks is to pinpoint the real cause of each one. Chargebacks911’s exclusive Intelligent Source Detection™ is the only solution specifically made to identify the true sources of chargebacks, thereby lowering client disputes and optimizing revenue recovery.

Affiliate Fraud Shield

ERT Notifications

Real-time ERT solution constantly monitors incoming/outgoing data for errors, threats, or other potential chargeback risks. No other solution both identifies and notifies merchants of potential liabilities, plus offers actionable steps to correct the issue.

Chargeback Representment

Chargebacks911 guarantees maximum revenue recovery through relentless disputes of all fraudulent chargebacks. Representments are matched to each individual claim, effectively communicating cases and delivering the highest win-rate in the industry. 

Chargeback Representment

Merchant Compliance Review

Slight oversights on the merchant’s part can lead to any number of chargebacks. The Chargebacks911 Merchant Review helps uncover these missteps to reduce the number of chargebacks and deliver a better customer experience. 

Chargebacks911 Recovery

Chargeback Alerts

Combining extended coverage from both Ethoca™ and Verifi™ with their own proprietary network enables Chargebacks911 to offer the widest alerts coverage available, stopping many chargebacks before they are even filed. 

Why Use Chargebacks911?

Guaranteed Results 

Chargebacks911 the only performance-based ROI guarantee in the industry.

The company is more successful than anyone else at directly fighting chargebacks, and its platform is uniquely designed to SOLVE the chargeback problem for everyone involved.

Better Data for Better Decision-Making 

Chargebacks911 optimizes both automation and human analysis. Besides communicating more effectively with people, the Cb911 solution also continuously loops data back into the system, feeding both the internal learning engine and third-party fraud-prevention systems. The company offers the most accurate and experience-proven information for machine learning. 

True Chargeback Source Identification 

Chargebacks911 offers clients the ability to recognize the true source of the cardholder’s actions. This is, in our view, one of Chargebacks911’s best features, and it is what sets it apart from its industry competitors.

It helps merchants win more reversals and reduce total chargebacks, resulting in less revenue loss.

A Global Presence 

Chargebacks911 provides global services, managing over 247 million transactions in 96 currencies monthly. The company’s patented technology boasts 1038 industry integrations and clients in 31 different industries.

Long-Term Partners

The Chargebacks911 platform is agnostic, seamlessly integrating with multiple hardware and software brands, types, and configurations. It’s customizable, flexible, and scalable, meaning it will not only work with your existing configurations if can easily be adapted to accommodate future growth.

How Does Chargebacks911 Work?

Chargeback reason codes are difficult to interpret and track; they are also notoriously inaccurate. In simple terms, Chargebacks911 has discovered that all the reason codes be traced to one of these three sources: 

  • Merchant Error: Up to 20% of the chargebacks occur due to the errors made by the merchants. Chargebacks911 identifies merchant errors that help in reducing chargebacks to increase revenue retention. 
  • Criminal Fraud: The most important element is identifying how serious of a criminal fraud problem actually exists. Chargebacks911’s Intelligent Source Detection is the only product available capable of determining the real reasoning behind chargeback reason codes.
  • Friendly Fraud: The only remedy for friendly fraud—both in the short and long term—is to aggressively and intelligently challenge customer disputes. Chargebacks911 not only wins back more revenue, it also helps prevent future chargebacks.


Does Chargebacks911 provide the most effective chargeback management solution? 

Yes! In addition to the most comprehensive tool set, It provides a dedicated accounts manager and an experienced team that helps you start seeing results almost immediately. Moreover, Chargebacks911 offers unparalleled representment win-rates. 

Based on the research we’ve put in exploring its services and performance, we can say that Chargebacks911 is easily one of the best chargeback solutions in the market. 

Chargebacks911 does not have any “off-the-shelf” packages to choose from. It delivers flexible, scalable solutions tailored to the company’s needs. The company’s cost-effective strategies generate the highest return on investment, guaranteed.

Want to learn more about their services and performance? Request a free demo! 

Chargebacks911 does not have any exclusive packages or options for you to choose from. It delivers flexible and personalized solutions tailored to the company’s needs. It claims to deliver companies cost-effective pricing strategies that generate the highest return on investment.

If you’re still not sure of their services and performance, you can always request a free demo! 

Chargebacks911 Pricing

Q1. What is a Chargeback?

A chargeback is the process of getting a refund from the bank instead from the merchant.

Q2. What is Chargebacks911?

Chargebacks911 is a comprehensive and widely used chargeback management solution. They can help online businesses prevent chargebacks, minimize loss, and fight back against fraud.

Q3. How Much Does Chargebacks911 Cost?

Chargebacks911 offers customized solutions, with pricing options that vary depending on your need.

Solution used by over 150,000 businesses

Boost your sales & revenue with automation. logo

Begindot is reader-supported. Our post may contain affiliate links, when you buy through links on our site, we may earn an affiliate commission.

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