Progressive

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Progressive Review (2025): Pricing, Pros & Cons

Comprehensive, Customizable Coverage for Modern Drivers and Homeowners Seeking Smart Protection.

0%
Ease of Use
98%
Features
97%
Value For Money
95%
Customer Support
95%

What is Progressive?

Progressive Corporation is a leading American insurance company, established in 1937 and headquartered in Mayfield Village, Ohio. Renowned for its innovative approach, Progressive was among the first insurers to offer policies online, over the phone, and via mobile apps. As of 2024, it stands as the second-largest auto insurer in the U.S., with over 27 million drivers nationwide trusting its services. Beyond auto insurance, Progressive provides coverage for motorcycles, boats, RVs, homes, and even pets, catering to a diverse range of customer needs. The company’s commitment to technology and customer-centric solutions has solidified its reputation in the insurance industry.​

What Is Progressive Good For?

Progressive excels in offering customizable insurance solutions tailored to individual needs. Its auto insurance policies are particularly notable, featuring options like Snapshot®, a usage-based program that rewards safe driving habits. Customers can benefit from discounts, including multi-policy, multi-vehicle, and safe driver incentives. Progressive’s 24/7 customer support ensures assistance is always available, and its user-friendly digital platforms make managing policies straightforward. Additionally, the company’s bundling options allow clients to combine different insurance products, often leading to cost savings and simplified account management.​

Who Should Use Progressive?

Progressive is ideal for individuals seeking flexible and comprehensive insurance coverage. Drivers looking for competitive auto insurance rates, especially those interested in telematics programs like Snapshot®, will find value in Progressive’s offerings. Homeowners and renters can benefit from bundling options, which provide convenience and potential discounts. Small business owners requiring commercial auto insurance will appreciate Progressive’s tailored solutions for various industries. Moreover, tech-savvy customers who prefer managing their policies online or via mobile apps will find Progressive’s digital tools efficient and user-friendly.​

Progressive Company Details

Founded in 1937 by Joseph Lewis and Jack Green, Progressive Insurance is headquartered in Mayfield Village, Ohio. As of 2023, it ranks as the second-largest personal auto insurer in the United States, with a market share of 15.2%. The company offers a comprehensive range of insurance products, including auto, home, renters, motorcycle, RV, boat, life, and commercial insurance. Progressive is recognized for its innovative approach, being the first to allow customers to purchase insurance policies over the phone in 1993 and to have a website in 1995. With over 61,000 employees nationwide, Progressive operates through various channels, including independent agents and direct online sales. The company is committed to fostering equity, building communities, and making progress possible through initiatives like the Keys to Progress program and support for homelessness. In 2023, Progressive reported a net income of $3.9 billion and net premiums written increased by 20% to $61.6 billion.

Company Name: The Progressive Corporation

CEO Name: Tricia Griffith

Est Year: 1937

Employees: 42,133

HQ Location: Mayfield Village, OH

Progressive Demo & Media

Progressive Top Features

Snapshot Program – Rewards safe driving with discounts.
Customize coverage to fit budget.
Save by combining multiple policies.
Avoid rate hikes after accidents.
Reduces deductible over claim-free periods.
Protects drivers using rideshare apps.
Covers aftermarket vehicle modifications.
24/7 help for vehicle issues.
Covers expenses during travel disruptions.
Benefits increase with customer tenure.

Pros of Progressive

  • Wide range of coverage options
  • Multiple discounts available for customers
  • User-friendly online tools and app
  • Competitive rates for DUI drivers
  • Offers rideshare and pet coverage
  • Accident forgiveness programs available
  • Cons of Progressive

  • Customer service rated below average
  • Rates may increase over time
  • Limited home insurance add-ons
  • Higher premiums for teen drivers
  • Mixed reviews on claim handling
  • Progressive Pricing

    ​Progressive Insurance offers competitive pricing tailored to various customer needs. For auto insurance, the average monthly premium ranges from $79.83 in low-cost states to $157.27 in high-cost states, depending on factors like location and coverage level . Minimum coverage averages around $697 annually, while full coverage is approximately $1,960 per year . Commercial auto insurance costs vary based on business type, with contractor vehicles averaging $257 per month and for-hire transport trucks up to $1,041 monthly . Progressive also provides discounts for bundling policies, safe driving, and paying premiums in full, helping customers manage their insurance expenses effectively.​

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    Progressive Detail

    Progressive Corporation, founded in 1937 and headquartered in Mayfield Village, Ohio, is a leading U.S. insurance provider. Renowned for its innovative approach, Progressive offers a range of insurance products, including auto, home, renters, and commercial policies. With a strong emphasis on technology and customer-centric solutions, it serves over 37 million customers nationwide, making insurance accessible and efficient.​

    What Kind of Support Progressive Offers?

    Progressive Insurance offers comprehensive customer support available 24/7 through multiple channels. Policyholders can access assistance via phone at 1-800-776-4737, online chat, or the Progressive mobile app. Services include policy management, claims reporting, roadside assistance, and technical support. Additionally, specialized support is available for commercial policies and Spanish-speaking customers. For more information, visit their Contact Us page.​
    Email Support
    Live Chat
    Tutorial Videos & Documentation
    Phone Support

    Progressive FAQs

    You can pay online, via mobile app, by phone, text, mail, or set up automatic payments.
    Yes, if you have rental reimbursement coverage, Progressive can cover rental costs while your car is in the shop.
    Snapshot is a usage-based insurance program that personalizes your rate based on your driving habits.

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