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Based on 10 user reviews, Papaya Global has an overall rating of 2.00 out of 5 stars.


Papaya Global Review (2024): Pricing, Pros & Cons

Papaya Global provides a cloud-based payroll and payments platform for global workforce management.

Ease of Use
Value For Money
Customer Support

What is Papaya Global?

Papaya Global is a SaaS fintech company providing global payroll and payments technology – the only tech-first payroll software built for global enterprises.

Papaya’s comprehensive automated solution provides the visibility, speed, and flexibility that finance teams need to control workforce spending.

Papaya serves as the brain connecting the dots of global payroll, unifying data streams and integrating with HCM and ERP tools to create a single source of truth. It turns payroll – every company’s biggest expense and liability – into a strategic asset.

Papaya Global Company Details

Founded in 2016 by Eynat Guez, Ruben Drong, and Ofer Herman, Papaya Global is (finally!) bringing true technological advancements to the very traditional world of payroll – and helping connect the many fragmented dots between finance, HR, and payroll.

Company Name: Papaya Global

CEO Name: Eynat Guez

Est Year: 2016

Employees: 501-1000

HQ Location: New York, New York, United States

Eynat Guez
Co-Founder, CEO

Papaya Global Demo & Media

Papaya Global Top Features

Optimized Workforce Payments

Effortlessly manage global direct deposits in 160+ countries from one place, ensuring timely payments on pay day.

Licensed and Regulated

Guaranteed secure global transfers via Tier 1 banks ensure the safety and security of your funds."

Empower Your Employees.

Empower your workers to access what they need autonomously, saving time for everyone."

Access payslips. Track T&A.

Access payslips, personal data, and track time & attendance effortlessly, all centralized in one location.

Dedicated for Payroll

Papaya's instant payment system ensures 95% of payments are made the same day, ensuring employees receive their pay on time.

Built-in Fraud Prevention

Dodging worker misclassification and payment errors requires nuanced expertise. Trust a compliant fintech for assurance.

Audited and Regulated

Your workforce payment funds are securely held in Client Money Accounts with J.P. Morgan, always accessible and fully protected.

Total Visibility & Control

With AI-driven compliance, optimized routing, and predictive payment capabilities, there's no need for multiple local bank accounts for payroll.

Set Your Team Up for Success

Expand your global team effortlessly, onboard instantly, and focus on results instead of administrative hurdles."

Benefits Without Barriers

A single plan spanning the globe, offering comprehensive physical and mental health coverage for all employees, worldwide.

Pros of Papaya Global

  • Streamlined global payroll management
  • Integrated payments across different countries and currencies
  • Compliance assurance with local labor laws
  • Centralized data management for employees and payroll
  • Scalability to accommodate business growth
  • Enhanced reporting and analytics tools
  • Dedicated support from expert team

Cons of Papaya Global

  • Learning curve for new users
  • Cost may be relatively higher
  • Limited customization options

Papaya Global Pricing

Papaya Global offers 3 pricing plans to choose from. And they have different pricing for different products they offer.
Grow Global
$25 /month per employee
Yearly Billing:N/A
  • Over 10 entities
  • Full Liability Coverage
  • Payment disbursement
Scale Global
$20 /month per employee
Yearly Billing:N/A
  • Over 10 entities
  • Full Liability Coverage
  • Payment disbursement
Enterprise Global
$15 /month per employee
Yearly Billing:N/A
  • Up to 4 entities 

  • Full Liability Coverage
  • Payment disbursement

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User Reviews

2.0 out of 5 stars (based on 10 reviews)

Very poor service..

January 18, 2024

Content not provided

Avatar for Luca
Review Source: Trustpilot

Very unhappy with the quality of the…

January 17, 2024

Very unhappy with the quality of the service. I always seem to be asking the same questions over and over again.

Avatar for John D.
John D.
Review Source: Trustpilot

I got charged a hefty amount of…

January 3, 2024

I got charged a hefty amount of transfer fees and guess what? That amount should have been calculated and presented to us before the transaction, not after, so we could decide to approve it. That was supposed to be an automatic action, which the service failed to deliver. Of course, our company will get charged with it because we cannot burden our employees.

Avatar for Klara S.
Klara S.
Review Source: Trustpilot

Poor service

December 19, 2023

Poor service , costumer service not responding maybe cuz it is Christmas but any way should not be , specially when they claim to be a big company

Avatar for James Bullock
James Bullock
Review Source: Trustpilot

Absolutely useless and costly as a result

November 22, 2023

Absolutely useless in providing pragmatic solutions to employee problems. Pleasant people but very slow to respond and our main point of contact does not have any specialist knowledge and always has to ask someone else. All quotes provided by them regarding employee costs were very inaccurate (the actual cost being 30 – 50 % more) and they take zero responsibility for their mistakes. They’ve ended up costing us a fortune.

Avatar for AB
Review Source: Trustpilot

What Kind of Support Papaya Global Offers?

Papaya Global can support employers in over 160 countries, run payroll in over 100 currencies, and handle benefits administration globally.
Email Support
Live Chat
Social Media
Forum & Ticket
Tutorial Videos & Documentation
Phone Support
Premium Support
Tutorial Video & Help Documentation

Papaya Global FAQs

Papaya Global is located in New York, New York, United States.
Papaya Global has 17 investors including Scale Venture Partners and Insight Partners.
Alternatives and possible competitors to Papaya Global may include Hireology, Jobvite, and SeamlessHR.

Platforms Supported

Review Method

At BeginDot, we go through each product in detail so that we can prove the most authentic information to our audience. We try the products, go through documentation, do research in user sentiments before adding our final recommendation. 

Affiliate Disclosure: BeginDot is reader-supported. When you buy through links on our site, we may earn an affiliate commission.

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